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Related papers: On the Automated Processing of User Feedback

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With the servitization of business, understanding how users experience services becomes a crucial success factor for companies. Therefore, there is a need to include feedback from user experiences in the software engineering process.…

Software Engineering · Computer Science 2026-04-07 Paul Kobialka , Andrea Pferscher , Bernhard K. Aichernig , Einar Broch Johnsen , Silvia Lizeth Tapia Tarifa

New information technologies provide a lot of prospects for performance improvement. One of them is "Dynamic Source Code Generation and Compilation". This article shows how this way provides high performance for engineering problems.

Performance · Computer Science 2008-08-25 Petr R. Ivankov

The rise of Foundation Models (FMs) like Large Language Models (LLMs) is revolutionizing software development. Despite the impressive prototypes, transforming FMware into production-ready products demands complex engineering across various…

Software Engineering · Computer Science 2026-02-10 Haoxiang Zhang , Shi Chang , Arthur Leung , Kishanthan Thangarajah , Boyuan Chen , Hanan Lutfiyya , Ahmed E. Hassan

Requirement Analysis is an important phase in software development which deals with understanding the customers requirements. It includes the collection of information from the customer, which is regarding the customers requirements and…

Software Engineering · Computer Science 2016-09-08 Abhishek Kotnala , R. Selvarani

The growing adoption of generative AI (GenAI) is reshaping how user experience (UX) research teams conduct qualitative research in software development, creating opportunities to streamline the production of qualitative insights. This paper…

It is impossible to separate the human factors from software engineering expertise during software development, because software is developed by people and for people. The intangible nature of software has made it a difficult product to…

Computers and Society · Computer Science 2017-04-05 Pradeep Waychal , Luiz Fernando Capretz

In many areas of data mining, data is collected from humans beings. In this contribution, we ask the question of how people actually respond to ordinal scales. The main problem observed is that users tend to be volatile in their choices,…

Human-Computer Interaction · Computer Science 2017-03-01 Kevin Jasberg , Sergej Sizov

Availability, collection and access to quantitative data, as well as its limitations, often make qualitative data the resource upon which development programs heavily rely. Both traditional interview data and social media analysis can…

Computation and Language · Computer Science 2017-09-19 Philipp Broniecki , Anna Hanchar , Slava J. Mikhaylov

The Personalization of information has taken recommender systems at a very high level. With personalization these systems can generate user specific recommendations accurately and efficiently. User profiling helps personalization, where…

Information Retrieval · Computer Science 2015-03-26 Sumitkumar Kanoje , Sheetal Girase , Debajyoti Mukhopadhyay

In today's digital society, personalization has become a crucial aspect of software applications, significantly impacting user experience and engagement. A new wave of intelligent user interfaces, such as AI-based conversational agents, has…

Software Engineering · Computer Science 2025-06-02 Aaron Conrardy , Alfredo Capozucca , Jordi Cabot

Large Language Models (LLMs) have emerged as coding assistants, capable of generating source code from natural language prompts. With the increasing adoption of LLMs in software development, academic research and industry based projects are…

App store analysis has become an important discipline in recent software engineering research. It empirically studies apps using information mined from their distribution platforms. Information provided by users, such as app reviews, are of…

Software Engineering · Computer Science 2017-03-08 Daniel Martens , Timo Johann

Evaluation of large language model (LLM) outputs requires users to make critical judgments about the best outputs across various configurations. This process is costly and takes time given the large amounts of data. LLMs are increasingly…

Question answer generation using Natural Language Processing models is ubiquitous in the world around us. It is used in many use cases such as the building of chat bots, suggestive prompts in google search and also as a way of navigating…

Computation and Language · Computer Science 2023-11-28 Shashidhar Reddy Javaji , Haoran Hu , Sai Sameer Vennam , Vijaya Gajanan Buddhavarapu

Understanding and being able to react to customer feedback is the most fundamental task in providing good customer service. However, there are two major obstacles for international companies to automatically detect the meaning of customer…

Computation and Language · Computer Science 2018-06-06 Chao-Hong Liu , Declan Groves , Akira Hayakawa , Alberto Poncelas , Qun Liu

The continuous increase of data generated provides enormous possibilities of both public and private companies. The management of this mass of data or big data will play a crucial role in the society of the future, as it finds applications…

Computers and Society · Computer Science 2015-01-15 Fatima El Jamiy , Abderrahmane Daif , Mohamed Azouazi , Abdelaziz Marzak

Data storytelling workflows ask learners to integrate analytical, design, and narrative skills, but instructors rarely have the capacity to provide detailed feedback at each step. Computational and AI-assisted storytelling offers…

Human-Computer Interaction · Computer Science 2026-05-19 Jennifer Posada , Taha Hassan , Lujie Karen Chen , Louise Yarnall , Jiaqi Gong

Recent advances in neural network-based generative modeling have reignited the hopes in having computer systems capable of seamlessly conversing with humans and able to understand natural language. Neural architectures have been employed to…

Computation and Language · Computer Science 2020-08-03 Cristina Garbacea , Qiaozhu Mei

Aspects such as limited resources, frequently changing market demands, and different technical restrictions regarding the implementation of software requirements (features) often demand for the prioritization of requirements. The task of…

Software Engineering · Computer Science 2021-08-03 Alexander Felfernig

Peer review is the main mechanism by which the software engineering community assesses the quality of scientific results. However, the rapid growth of paper submissions in software engineering venues has outpaced the availability of…

Software Engineering · Computer Science 2026-01-30 Esteban Parra , Sonia Haiduc , Preetha Chatterjee , Ramtin Ehsani , Polina Iaremchuk
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