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The conventional Cranfield paradigm struggles to effectively capture user satisfaction due to its weak correlation between relevance and satisfaction, alongside the high costs of relevance annotation in building test collections. To tackle…

Information Retrieval · Computer Science 2025-06-12 Xingzhu Wang , Erhan Zhang , Yiqun Chen , Jinghan Xuan , Yucheng Hou , Yitong Xu , Ying Nie , Shuaiqiang Wang , Dawei Yin , Jiaxin Mao

Product review generation is an important task in recommender systems, which could provide explanation and persuasiveness for the recommendation. Recently, Large Language Models (LLMs, e.g., ChatGPT) have shown superior text modeling and…

Computation and Language · Computer Science 2024-07-11 Qiyao Peng , Hongtao Liu , Hongyan Xu , Qing Yang , Minglai Shao , Wenjun Wang

Being able to predict people's opinions on issues and behaviors in realistic scenarios can be helpful in various domains, such as politics and marketing. However, conducting large-scale surveys like the European Social Survey to solicit…

Computation and Language · Computer Science 2023-10-30 Dongjun Kang , Joonsuk Park , Yohan Jo , JinYeong Bak

Large language models (LLMs) are increasingly used to support the analysis of complex financial disclosures, yet their reliability, behavioral consistency, and transparency remain insufficiently understood in high-stakes settings. This…

Computation and Language · Computer Science 2026-01-21 Md Talha Mohsin

Accurate sentiment analysis of texts is crucial for a variety of applications, such as understanding customer feedback, monitoring market trends, and detecting public sentiment. However, manually annotating large sentiment corpora for…

Computation and Language · Computer Science 2025-01-30 Kunrong Li , Xinyu Liu , Zhen Chen

As large language models (LLMs) become integral to intelligent user interfaces (IUIs), their role as decision-making agents raises critical concerns about alignment. Although extensive research has addressed issues such as factuality, bias,…

Artificial Intelligence · Computer Science 2025-04-23 Anna Karnysheva , Christian Drescher , Dietrich Klakow

We use over 350,000 Yelp reviews on 5,000 restaurants to perform an ablation study on text preprocessing techniques. We also compare the effectiveness of several machine learning and deep learning models on predicting user sentiment…

Computation and Language · Computer Science 2020-04-30 Siqi Liu

Decision making models are constrained by taking the expert evaluations with pre-defined numerical or linguistic terms. We claim that the use of sentiment analysis will allow decision making models to consider expert evaluations in natural…

Computation and Language · Computer Science 2020-10-15 Cristina Zuheros , Eugenio Martínez-Cámara , Enrique Herrera-Viedma , Francisco Herrera

Large language models (LLMs) have demonstrated remarkable capabilities in handling complex dialogue tasks without requiring use case-specific fine-tuning. However, analyzing live dialogues in real-time necessitates low-latency processing…

Computation and Language · Computer Science 2025-03-10 Xuanqing Liu , Luyang Kong , Wei Niu , Afshin Khashei , Belinda Zeng , Steve Johnson , Jon Jay , Davor Golac , Matt Pope

Large Language Models (LLMs) are increasingly used as proxies for human perception in urban analysis, yet it remains unclear whether persona prompting produces meaningful and reproducible behavioral diversity. We investigate whether…

Computation and Language · Computer Science 2026-05-25 Neemias B da Silva , Rodrigo Minetto , Daniel Silver , Thiago H Silva

Large language models (LLMs) are powerful tools for content moderation, but their inference costs and latency make them prohibitive for casual use on large datasets, such as the Google Ads repository. This study proposes a method for…

Large Language Models (LLMs) are a transformational technology, fundamentally changing how people obtain information and interact with the world. As people become increasingly reliant on them for an enormous variety of tasks, a body of…

Computers and Society · Computer Science 2025-05-08 Nouar Aldahoul , Hazem Ibrahim , Matteo Varvello , Aaron Kaufman , Talal Rahwan , Yasir Zaki

Large language models (LLMs) enable conversational agents (CAs) to express distinctive personalities, raising new questions about how such designs shape user perceptions. This study investigates how personality expression levels and…

Human-Computer Interaction · Computer Science 2026-04-30 Hasibur Rahman , Smit Desai

In recent years, large language models (LLMs) have attracted attention due to their ability to generate human-like text. As surveys and opinion polls remain key tools for gauging public attitudes, there is increasing interest in assessing…

General Economics · Economics 2025-02-12 Shapeng Jiang , Lijia Wei , Chen Zhang

Despite the utility of Large Language Models (LLMs) across a wide range of tasks and scenarios, developing a method for reliably evaluating LLMs across varied contexts continues to be challenging. Modern evaluation approaches often use LLMs…

Computation and Language · Computer Science 2024-01-31 Steffi Chern , Ethan Chern , Graham Neubig , Pengfei Liu

Explainable recommender systems are designed to elucidate the explanation behind each recommendation, enabling users to comprehend the underlying logic. Previous works perform rating prediction and explanation generation in a multi-task…

Information Retrieval · Computer Science 2025-04-09 Shijie Liu , Ruixing Ding , Weihai Lu , Jun Wang , Mo Yu , Xiaoming Shi , Wei Zhang

Financial sentiment analysis is crucial for trading and investment decision-making. This study introduces an adaptive retrieval augmented framework for Large Language Models (LLMs) that aligns with human instructions through Instruction…

Computational Engineering, Finance, and Science · Computer Science 2024-10-22 Zijie Zhao , Roy E. Welsch

Sentiment analysis is an essential part of text analysis, which is a larger field that includes determining and evaluating the author's emotional state. This method is essential since it makes it easier to comprehend consumers' feelings,…

Computation and Language · Computer Science 2025-10-03 Sumaiya Tabassum

The prevalence and impact of toxic discussions online have made content moderation crucial.Automated systems can play a vital role in identifying toxicity, and reducing the reliance on human moderation.Nevertheless, identifying toxic…

Artificial Intelligence · Computer Science 2023-11-02 Senjuti Dutta , Sid Mittal , Sherol Chen , Deepak Ramachandran , Ravi Rajakumar , Ian Kivlichan , Sunny Mak , Alena Butryna , Praveen Paritosh

Understanding customer attitudes has become a critical component of decision-making due to the growing influence of social media and e-commerce. Text-based opinions are the most structured, hence playing an important role in sentiment…

Computation and Language · Computer Science 2025-11-20 Adel Hidri , Suleiman Ali Alsaif , Muteeb Alahmari , Eman AlShehri , Minyar Sassi Hidri
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