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Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

Public discourse around climate change remains polarized despite scientific consensus on anthropogenic climate change (ACC). This study examines how "believers" and "skeptics" of ACC differ in their YouTube comment discourse. We analyzed…

Social and Information Networks · Computer Science 2026-05-27 Yuheun Kim , Qiaoyi Liu , Jeff Hemsley

Software qualities such as usability or reliability are among the strongest determinants of mobile app user satisfaction and constitute a significant portion of online user feedback on software products, making it a valuable source of…

Software Engineering · Computer Science 2025-06-16 Eduard C. Groen , Fabiano Dalpiaz , Martijn van Vliet , Boris Winter , Joerg Doerr , Sjaak Brinkkemper

Code review is a crucial practice in software development. As code review nowadays is lightweight, various issues can be identified, and sometimes, they can be trivial. Research has investigated automated approaches to classify review…

Software Engineering · Computer Science 2025-08-14 Linh Nguyen , Chunhua Liu , Hong Yi Lin , Patanamon Thongtanunam

This paper investigates the use of Large Language Models (LLMs) to synthesize public opinion data, addressing challenges in traditional survey methods like declining response rates and non-response bias. We introduce a novel technique: role…

Computation and Language · Computer Science 2025-04-02 Rabimba Karanjai , Boris Shor , Amanda Austin , Ryan Kennedy , Yang Lu , Lei Xu , Weidong Shi

Personalizing the outputs of large language models (LLMs) to align with individual user preferences is an active research area. However, previous studies have mainly focused on classification or ranking tasks and have not considered…

Computation and Language · Computer Science 2025-10-02 Koki Ryu , Hitomi Yanaka

In the dynamic field of artificial intelligence (AI), the development and application of Large Language Models (LLMs) for text analysis are of significant academic interest. Despite the promising capabilities of various LLMs in conducting…

Human-Computer Interaction · Computer Science 2024-08-26 Petre Breazu , Miriam Schirmer , Songbo Hu , Napoleon Katsos

We propose a scalable method for constructing a temporal opinion knowledge base with large language models (LLMs) as automated annotators. Despite the demonstrated utility of time-series opinion analysis of text for downstream applications…

Computation and Language · Computer Science 2025-09-03 Gaurav Negi , Atul Kr. Ojha , Omnia Zayed , Paul Buitelaar

Current methods for analyzing student engagement in e-learning platforms, including automated systems, often struggle with challenges such as handling fuzzy sentiment in text comments and relying on limited metadata. Traditional approaches,…

Computation and Language · Computer Science 2024-12-20 Ali Hamdi , Ahmed Abdelmoneim Mazrou , Mohamed Shaltout

Large Language Models (LLMs) have emerged as formidable instruments capable of comprehending and producing human-like text. This paper explores the potential of LLMs, to shape user perspectives and subsequently influence their decisions on…

Artificial Intelligence · Computer Science 2024-09-04 Ganesh Prasath Ramani , Shirish Karande , Santhosh V , Yash Bhatia

The field of healthcare has increasingly turned its focus towards Large Language Models (LLMs) due to their remarkable performance. However, their performance in actual clinical applications has been underexplored. Traditional evaluations…

Text stemming is a natural language processing technique that is used to reduce words to their base form, also known as the root form. The use of stemming in IR has been shown to often improve the effectiveness of keyword-matching models…

Information Retrieval · Computer Science 2024-02-20 Shuai Wang , Shengyao Zhuang , Guido Zuccon

This paper provides a comprehensive survey of sentiment analysis within the context of artificial intelligence (AI) and large language models (LLMs). Sentiment analysis, a critical aspect of natural language processing (NLP), has evolved…

Computation and Language · Computer Science 2024-09-17 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

Large Language Models (LLMs) have shown strong performance on NLP classification tasks. However, they typically rely on aggregated labels-often via majority voting-which can obscure the human disagreement inherent in subjective annotations.…

Computation and Language · Computer Science 2025-06-09 Benedetta Muscato , Yue Li , Gizem Gezici , Zhixue Zhao , Fosca Giannotti

Large Language Models (LLMs) increasingly show reasoning rationales alongside their answers, turning "reasoning" into a user-interface element. While step-by-step rationales are typically associated with model performance, how they…

Human-Computer Interaction · Computer Science 2026-03-10 Xin Sun , Shu Wei , Jos A Bosch , Isao Echizen , Saku Sugawara , Abdallah El Ali

Food consumption and production contribute significantly to global greenhouse gas emissions, making them crucial entry points for mitigating climate change and maintaining a liveable planet. Over the past two decades, food policy…

Artificial Intelligence · Computer Science 2024-11-14 Micha Kaiser , Paul Lohmann , Peter Ochieng , Billy Shi , Cass R. Sunstein , Lucia A. Reisch

Pairwise preferences over model responses are widely collected to evaluate and provide feedback to large language models (LLMs). Given two alternative model responses to the same input, a human or AI annotator selects the "better" response.…

Computation and Language · Computer Science 2025-07-24 Arduin Findeis , Floris Weers , Guoli Yin , Ke Ye , Ruoming Pang , Tom Gunter

Patient experience and care quality are crucial for a hospital's sustainability and reputation. The analysis of patient feedback offers valuable insight into patient satisfaction and outcomes. However, the unstructured nature of these…

Computation and Language · Computer Science 2025-02-21 Hajar Sakai , Sarah S. Lam , Mohammadsadegh Mikaeili , Joshua Bosire , Franziska Jovin

Social media user profiling through content analysis is crucial for tasks like misinformation detection, engagement prediction, hate speech monitoring, and user behavior modeling. However, existing profiling techniques, including tweet…

Social and Information Networks · Computer Science 2025-05-12 Vahid Rahimzadeh , Ali Hamzehpour , Azadeh Shakery , Masoud Asadpour

State-of-the-art supervised NLP models achieve high accuracy but are also susceptible to failures on inputs from low-data regimes, such as domains that are not represented in training data. As an approximation to collecting ground-truth…

Computation and Language · Computer Science 2023-06-29 Parikshit Bansal , Amit Sharma
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