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Customer-provided reviews have become an important source of information for business owners and other customers alike. However, effectively analyzing millions of unstructured reviews remains challenging. While large language models (LLMs)…

Computation and Language · Computer Science 2026-02-25 Vishal Patil , Shree Vaishnavi Bacha , Revanth Yamani , Yidan Sun , Mayank Kejriwal

Technology acceptance models effectively predict how users will adopt new technology products. Traditional surveys, often expensive and cumbersome, are commonly used for this assessment. As an alternative to surveys, we explore the use of…

Computation and Language · Computer Science 2024-07-02 Pawel Robert Smolinski , Joseph Januszewicz , Jacek Winiarski

Large Language Models (LLMs) have emerged as powerful support tools across various natural language tasks and a range of application domains. Recent studies focus on exploring their capabilities for data annotation. This paper provides a…

Computation and Language · Computer Science 2025-07-01 Maja Pavlovic , Massimo Poesio

In recommender systems, large language models (LLMs) have gained popularity for generating descriptive summarization to improve recommendation robustness, along with Graph Convolution Networks. However, existing LLM-enhanced recommendation…

Information Retrieval · Computer Science 2026-03-18 Moonsoo Park , Seulbeen Je , Donghyeon Park

Recommendation systems often suffer from data sparsity caused by limited user-item interactions, which degrade their performance and amplify popularity bias in real-world scenarios. This paper proposes a novel data augmentation framework…

Information Retrieval · Computer Science 2026-04-22 Minh-Anh Nguyen , Bao Nguyen , Ha Lan N. T. , Tuan Anh Hoang , Duc-Trong Le , Dung D. Le

In the rapidly evolving landscape of Natural Language Processing (NLP), the use of Large Language Models (LLMs) for automated text annotation in social media posts has garnered significant interest. Despite the impressive innovations in…

Computation and Language · Computer Science 2024-06-12 Mao Li , Frederick Conrad

Online education platforms have experienced explosive growth over the past decade, generating massive volumes of user-generated content in the form of reviews, ratings, and behavioral logs. These heterogeneous signals provide unprecedented…

Graphics · Computer Science 2026-04-14 Arman Bekov , Azamat Nurgali

In the era of rapid digital communication, vast amounts of textual data are generated daily, demanding efficient methods for latent content analysis to extract meaningful insights. Large Language Models (LLMs) offer potential for automating…

Computation and Language · Computer Science 2025-01-07 Ljubisa Bojic , Olga Zagovora , Asta Zelenkauskaite , Vuk Vukovic , Milan Cabarkapa , Selma Veseljević Jerkovic , Ana Jovančevic

Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant…

Computation and Language · Computer Science 2024-10-18 Mir Tafseer Nayeem , Davood Rafiei

Large Language Models (LLMs) have recently displayed their extraordinary capabilities in language understanding. However, how to comprehensively assess the sentiment capabilities of LLMs continues to be a challenge. This paper investigates…

Computation and Language · Computer Science 2025-02-17 Yang Liu , Xichou Zhu , Zhou Shen , Yi Liu , Min Li , Yujun Chen , Benzi John , Zhenzhen Ma , Tao Hu , Zhi Li , Zhiyang Xu , Wei Luo , Junhui Wang

The rapid advancement of Large Language Models (LLMs) has spurred discussions about their potential to enhance quantitative trading strategies. LLMs excel in analyzing sentiments about listed companies from financial news, providing…

Computation and Language · Computer Science 2024-05-07 Haohan Zhang , Fengrui Hua , Chengjin Xu , Hao Kong , Ruiting Zuo , Jian Guo

With the internet's evolution, consumers increasingly rely on online reviews for service or product choices, necessitating that businesses analyze extensive customer feedback to enhance their offerings. While machine learning-based…

Computation and Language · Computer Science 2025-02-06 Yejian Zhang , Shingo Takada

This paper explores the application of the Condorcet Jury theorem to the domain of sentiment analysis, specifically examining the performance of various large language models (LLMs) compared to simpler natural language processing (NLP)…

Computation and Language · Computer Science 2024-09-04 Baptiste Lefort , Eric Benhamou , Jean-Jacques Ohana , Beatrice Guez , David Saltiel , Thomas Jacquot

With the advance of large language models (LLMs), LLMs have been utilized for the various tasks. However, the issues of variability and reproducibility of results from each trial of LLMs have been largely overlooked in existing literature…

Computation and Language · Computer Science 2025-05-08 Junichiro Niimi

As large language models (LLMs) continue to advance, accurately and comprehensively evaluating their performance becomes increasingly challenging. Ranking the relative performance of LLMs based on Elo ratings, according to human judgment,…

Computation and Language · Computer Science 2023-11-14 Minghao Wu , Alham Fikri Aji

Sentiment analysis is a widely researched area within Natural Language Processing (NLP), attracting significant interest due to the advent of automated solutions. Despite this, the task remains challenging because of the inherent complexity…

Computation and Language · Computer Science 2024-07-30 Brigita Vileikytė , Mantas Lukoševičius , Lukas Stankevičius

As Large Language Models (LLMs) continue to evolve, evaluating them remains a persistent challenge. Many recent evaluations use LLMs as judges to score outputs from other LLMs, often relying on a single large model like GPT-4o. However,…

Computation and Language · Computer Science 2025-03-20 Justin Zhao , Flor Miriam Plaza-del-Arco , Benjamin Genchel , Amanda Cercas Curry

This paper investigates whether large language models (LLMs) are state-of-the-art quality estimators for machine translation of user-generated content (UGC) that contains emotional expressions, without the use of reference translations. To…

Computation and Language · Computer Science 2024-10-10 Shenbin Qian , Constantin Orăsan , Diptesh Kanojia , Félix do Carmo

Compared to traditional sentiment analysis, which only considers text, multimodal sentiment analysis needs to consider emotional signals from multimodal sources simultaneously and is therefore more consistent with the way how humans process…

Computation and Language · Computer Science 2024-08-19 Hao Yang , Yanyan Zhao , Yang Wu , Shilong Wang , Tian Zheng , Hongbo Zhang , Zongyang Ma , Wanxiang Che , Bing Qin

Sentiment analysis is an important tool for aggregating patient voices, in order to provide targeted improvements in healthcare services. A prerequisite for this is the availability of in-domain data annotated for sentiment. This article…

Computation and Language · Computer Science 2024-04-30 Petter Mæhlum , David Samuel , Rebecka Maria Norman , Elma Jelin , Øyvind Andresen Bjertnæs , Lilja Øvrelid , Erik Velldal
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