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We describe a system for building task-oriented dialogue systems combining the in-context learning abilities of large language models (LLMs) with the deterministic execution of business logic. LLMs are used to translate between the surface…

Computation and Language · Computer Science 2024-02-20 Tom Bocklisch , Thomas Werkmeister , Daksh Varshneya , Alan Nichol

Attention-based models have shown significant improvement over traditional algorithms in several NLP tasks. The Transformer, for instance, is an illustrative example that generates abstract representations of tokens inputted to an encoder…

Computation and Language · Computer Science 2019-11-15 Dhanasekar Sundararaman , Vivek Subramanian , Guoyin Wang , Shijing Si , Dinghan Shen , Dong Wang , Lawrence Carin

Lack of training data presents a grand challenge to scaling out spoken language understanding (SLU) to low-resource languages. Although various data augmentation approaches have been proposed to synthesize training data in low-resource…

Computation and Language · Computer Science 2021-09-06 Yingmei Guo , Linjun Shou , Jian Pei , Ming Gong , Mingxing Xu , Zhiyong Wu , Daxin Jiang

Improving the quality of Natural Language Understanding (NLU) models, and more specifically, task-oriented semantic parsing models, in production is a cumbersome task. In this work, we present a system called AutoNLU, which we designed to…

Computation and Language · Computer Science 2021-10-14 Pooja Sethi , Denis Savenkov , Forough Arabshahi , Jack Goetz , Micaela Tolliver , Nicolas Scheffer , Ilknur Kabul , Yue Liu , Ahmed Aly

The Transformer architecture and transfer learning have marked a quantum leap in natural language processing, improving the state of the art across a range of text-based tasks. This paper examines how these advancements can be applied to…

Software Engineering · Computer Science 2022-08-29 Pasquale Salza , Christoph Schwizer , Jian Gu , Harald C. Gall

For automatic speech translation (AST), end-to-end approaches are outperformed by cascaded models that transcribe with automatic speech recognition (ASR), then translate with machine translation (MT). A major cause of the performance gap is…

Computation and Language · Computer Science 2019-10-23 Juan Pino , Liezl Puzon , Jiatao Gu , Xutai Ma , Arya D. McCarthy , Deepak Gopinath

Chat GPT belongs to the category of Generative Pre-trained Transformer (GPT) language models, which have received specialized training to produce text based on natural language inputs. Its purpose is to imitate human-like conversation and…

Human-Computer Interaction · Computer Science 2023-11-03 Wei Zhou

Data augmentation is an effective technique for improving the performance of machine learning models. However, it has not been explored as extensively in natural language processing (NLP) as it has in computer vision. In this paper, we…

Computation and Language · Computer Science 2024-01-04 Himmet Toprak Kesgin , Mehmet Fatih Amasyali

Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…

Computation and Language · Computer Science 2022-12-08 Sahar Moradizeyveh

Natural Language Understanding (NLU) is a branch of Natural Language Processing (NLP) that uses intelligent computer software to understand texts that encode human knowledge. Recent years have witnessed notable progress across various NLU…

Computation and Language · Computer Science 2022-03-01 Xinliang Frederick Zhang

Natural language understanding (NLU) is the task of semantic decoding of human languages by machines. NLU models rely heavily on large training data to ensure good performance. However, substantial languages and domains have very few data…

Computation and Language · Computer Science 2022-08-22 Zihan Liu

Smart systems for Universities powered by Artificial Intelligence have been massively developed to help humans in various tasks. The chatbot concept is not something new in today society which is developing with recent technology. College…

Computation and Language · Computer Science 2021-05-26 Yurio Windiatmoko , Ahmad Fathan Hidayatullah , Ridho Rahmadi

Significant advances are being made in speech emotion recognition (SER) using deep learning models. Nonetheless, training SER systems remains challenging, requiring both time and costly resources. Like many other machine learning tasks,…

Sound · Computer Science 2023-09-18 Tiantian Feng , Shrikanth Narayanan

This thesis focuses on improving the pre-training of natural language models using unsupervised raw data to make them more efficient and aligned with downstream applications. In the first part, we introduce three alternative pre-training…

Computation and Language · Computer Science 2023-09-18 Luca Di Liello

Training a spoken language understanding system, as the one in Alexa, typically requires a large human-annotated corpus of data. Manual annotations are expensive and time consuming. In Alexa Skill Kit (ASK) user experience with the skill…

Computation and Language · Computer Science 2020-06-30 Alex Sokolov , Denis Filimonov

Conversational agents, such as chatbots and virtual assistants, have become essential in software development, boosting productivity, collaboration, and automating various tasks. This paper examines the role of adaptive AI-powered…

Software Engineering · Computer Science 2025-07-16 Omar Elsisi , Glaucia Melo

The current era of natural language processing (NLP) has been defined by the prominence of pre-trained language models since the advent of BERT. A feature of BERT and models with similar architecture is the objective of masked language…

Computation and Language · Computer Science 2023-07-04 Ed S. Ma

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

Most of the recent work on terminology integration in machine translation has assumed that terminology translations are given already inflected in forms that are suitable for the target language sentence. In day-to-day work of professional…

Computation and Language · Computer Science 2021-01-26 Toms Bergmanis , Mārcis Pinnis

Chatbots, also known as conversational agents, have become ubiquitous, offering services for a multitude of domains. Unlike general-purpose chatbots, task-based chatbots are software designed to prioritize the completion of tasks of the…

Software Engineering · Computer Science 2025-09-03 Diego Clerissi , Elena Masserini , Daniela Micucci , Leonardo Mariani