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Effective communication in automated chat systems hinges on the ability to understand and respond to context. Traditional models often struggle with determining when additional context is necessary for generating appropriate responses. This…

Computation and Language · Computer Science 2024-10-03 Minghao Liu , Mingxiu Sui , Yi Nan , Cangqing Wang , Zhijie Zhou

Large Language Models (LLMs) have advanced rapidly in recent years. One application of LLMs is to support student learning in educational settings. However, prior work has shown that LLMs still struggle to answer questions accurately within…

Computation and Language · Computer Science 2026-03-19 Tu Anh Dinh , Philipp Nicolas Schumacher , Jan Niehues

Building conversational speech recognition systems for new languages is constrained by the availability of utterances that capture user-device interactions. Data collection is both expensive and limited by the speed of manual transcription.…

Computation and Language · Computer Science 2019-12-03 Surabhi Punjabi , Harish Arsikere , Sri Garimella

Question Answering (QA) is a task in natural language processing that has seen considerable growth after the advent of transformers. There has been a surge in QA datasets that have been proposed to challenge natural language processing…

Computation and Language · Computer Science 2021-10-08 Kate Pearce , Tiffany Zhan , Aneesh Komanduri , Justin Zhan

As it is cumbersome and expensive to acquire a huge amount of data for training neural dialog models, data augmentation is proposed to effectively utilize existing training samples. However, current data augmentation techniques on the…

Computation and Language · Computer Science 2023-03-20 Xiuying Chen , Mingzhe Li , Jiayi Zhang , Xiaoqiang Xia , Chen Wei , Jianwei Cui , Xin Gao , Xiangliang Zhang , Rui Yan

In this paper,we explore the application of Back translation (BT) as a semi-supervised technique to enhance Neural Machine Translation(NMT) models for the English-Luganda language pair, specifically addressing the challenges faced by…

Computation and Language · Computer Science 2025-05-06 Richard Kimera , Dongnyeong Heo , Daniela N. Rim , Heeyoul Choi

In this paper we explore the use of meta-knowledge embedded in intent identifiers to improve intent recognition in conversational systems. As evidenced by the analysis of thousands of real-world chatbots and in interviews with professional…

Natural language understanding (NLU) has two core tasks: intent classification and slot filling. The success of pre-training language models resulted in a significant breakthrough in the two tasks. One of the promising solutions called BERT…

Computation and Language · Computer Science 2023-02-03 Yu Guo , Zhilong Xie , Xingyan Chen , Huangen Chen , Leilei Wang , Huaming Du , Shaopeng Wei , Yu Zhao , Qing Li , Gang Wu

Spoken language understanding (SLU) systems often exhibit suboptimal performance in processing atypical speech, typically caused by neurological conditions and motor impairments. Recent advancements in Text-to-Speech (TTS) synthesis-based…

Transformers (Vaswani et al., 2017) have brought a remarkable improvement in the performance of neural machine translation (NMT) systems but they could be surprisingly vulnerable to noise. In this work, we try to investigate how noise…

Computation and Language · Computer Science 2021-09-13 Peyman Passban , Puneeth S. M. Saladi , Qun Liu

Large language models (LLMs) have greatly improved their capability in performing NLP tasks. However, deeper semantic understanding, contextual coherence, and more subtle reasoning are still difficult to obtain. The paper discusses…

Computation and Language · Computer Science 2025-12-05 Mohanakrishnan Hariharan

Online support groups for smoking cessation are economical and accessible, yet they often face challenges with low user engagement and stigma. The use of an automatic conversational agent would improve engagement by ensuring that all user…

Computation and Language · Computer Science 2025-12-22 Salar Hashemitaheri , Ian Harris

We present Natural Language Tools (NLT), a framework that replaces programmatic JSON tool calling in large language models (LLMs) with natural language outputs. By decoupling tool selection from response generation, NLT eliminates task…

Computation and Language · Computer Science 2025-10-17 Reid T. Johnson , Michelle D. Pain , Jordan D. West

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

Computers and Society · Computer Science 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

Machine translation (MT) models used in industries with constantly changing topics, such as translation or news agencies, need to adapt to new data to maintain their performance over time. Our aim is to teach a pre-trained MT model to…

Computation and Language · Computer Science 2021-04-01 Farid Arthaud , Rachel Bawden , Alexandra Birch

Artificial intelligence chatbots are the vanguard in technology-based intervention to change people's behavior. To develop intervention chatbots, the first step is to understand natural language conversation strategies in human…

Computation and Language · Computer Science 2021-07-23 Kai-Hui Liang , Patrick Lange , Yoo Jung Oh , Jingwen Zhang , Yoshimi Fukuoka , Zhou Yu

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

Software Engineering · Computer Science 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

When a human communicates with a machine using natural language on the web and online, how can it understand the human's intention and semantic context of their talk? This is an important AI task as it enables the machine to construct a…

Computation and Language · Computer Science 2022-12-22 Soyeon Caren Han , Siqu Long , Henry Weld , Josiah Poon

Chatbots have shown promise as tools to scale qualitative data collection. Recent advances in Large Language Models (LLMs) could accelerate this process by allowing researchers to easily deploy sophisticated interviewing chatbots. We test…

Human-Computer Interaction · Computer Science 2024-12-05 Alejandro Cuevas , Jennifer V. Scurrell , Eva M. Brown , Jason Entenmann , Madeleine I. G. Daepp

Transformer is a state-of-the-art model in the field of natural language processing (NLP). Current NLP models primarily increase the number of transformers to improve processing performance. However, this technique requires a lot of…

Computation and Language · Computer Science 2023-10-18 Woohyeon Moon , Taeyoung Kim , Bumgeun Park , Dongsoo Har