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Related papers: Empathic Grounding: Explorations using Multimodal …

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Emotional expressions are inherently multimodal -- integrating facial behavior, speech, and gaze -- but their automatic recognition is often limited to a single modality, e.g. speech during a phone call. While previous work proposed…

Machine Learning · Computer Science 2022-05-03 Ahmed Abdou , Ekta Sood , Philipp Müller , Andreas Bulling

An important aspect of human conversation difficult for machines is conversing with empathy, which is to understand the user's emotion and respond appropriately. Recent neural conversation models that attempted to generate empathetic…

Computation and Language · Computer Science 2021-12-30 Jamin Shin , Peng Xu , Andrea Madotto , Pascale Fung

This article presents a multimodal emotion recognition module integrated into a proactive Socially Interactive Agent (SIA) powered by generative artificial intelligence. The system evaluates real-time affective states through two distinct…

Human-Computer Interaction · Computer Science 2026-05-21 Adnana Dragut , Raquel Lacuesta , F. Xavier Gaya-Morey , Jose M. Buades-Rubio

Empathy involves understanding other people's situation, perspective, and feelings. In clinical interactions, it helps clinicians establish rapport with a patient and support patient-centered care and decision making. Understanding…

Audio and Speech Processing · Electrical Eng. & Systems 2020-07-03 Zhuohao Chen , James Gibson , Ming-Chang Chiu , Qiaohong Hu , Tara K Knight , Daniella Meeker , James A Tulsky , Kathryn I Pollak , Shrikanth Narayanan

As robots become more ubiquitous and capable, it becomes ever more important to enable untrained users to easily interact with them. Recently, this has led to study of the language grounding problem, where the goal is to extract…

Computation and Language · Computer Science 2012-07-03 Cynthia Matuszek , Nicholas FitzGerald , Luke Zettlemoyer , Liefeng Bo , Dieter Fox

As humans, we experience the world with all our senses or modalities (sound, sight, touch, smell, and taste). We use these modalities, particularly sight and touch, to convey and interpret specific meanings. Multimodal expressions are…

Machine Learning · Computer Science 2022-05-17 Anirudh Sundar , Larry Heck

Since the late 1990s when speech companies began providing their customer-service software in the market, people have gotten used to speaking to machines. As people interact more often with voice and gesture controlled machines, they expect…

Computation and Language · Computer Science 2016-05-16 Pascale Fung , Dario Bertero , Yan Wan , Anik Dey , Ricky Ho Yin Chan , Farhad Bin Siddique , Yang Yang , Chien-Sheng Wu , Ruixi Lin

Multimodal empathetic response generation (MERG) aims to generate emotionally engaging and empathetic responses based on users' multimodal contexts. Existing approaches usually rely on an implicit one-pass generation paradigm from…

Computer Vision and Pattern Recognition · Computer Science 2026-04-22 Liping Wang , Cheng Ye , Weidong Chen , Peipei Song , Bo Hu , Zhendong Mao

Different from the emotion recognition in individual utterances, we propose a multimodal learning framework using relation and dependencies among the utterances for conversational emotion analysis. The attention mechanism is applied to the…

Computation and Language · Computer Science 2019-10-25 Zheng Lian , Jianhua Tao , Bin Liu , Jian Huang

In social robotics, endowing humanoid robots with the ability to generate bodily expressions of affect can improve human-robot interaction and collaboration, since humans attribute, and perhaps subconsciously anticipate, such traces to…

Robotics · Computer Science 2022-05-03 Mina Marmpena , Fernando Garcia , Angelica Lim , Nikolas Hemion , Thomas Wennekers

Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest…

Computation and Language · Computer Science 2023-02-24 Yushan Qian , Bo Wang , Ting-En Lin , Yinhe Zheng , Ying Zhu , Dongming Zhao , Yuexian Hou , Yuchuan Wu , Yongbin Li

The question of how an effective and efficient communication system can emerge in a population of agents that need to solve a particular task attracts more and more attention from researchers in many fields, including artificial…

Artificial Intelligence · Computer Science 2020-04-21 Jens Nevens , Paul Van Eecke , Katrien Beuls

The performance of ChatGPT\copyright{} and other LLMs has improved tremendously, and in online environments, they are increasingly likely to be used in a wide variety of situations, such as ChatBot on web pages, call center operations using…

Human-Computer Interaction · Computer Science 2025-02-19 Hiroki Tanioka , Tetsushi Ueta , Masahiko Sano

This paper tackles the challenging task of evaluating socially situated conversational robots and presents a novel objective evaluation approach that relies on multimodal user behaviors. In this study, our main focus is on assessing the…

Computation and Language · Computer Science 2023-09-26 Koji Inoue , Divesh Lala , Keiko Ochi , Tatsuya Kawahara , Gabriel Skantze

Human computer interaction is shifting from screen-based systems to multimodal interfaces where artificial intelligence powered systems increasingly interpret user intent through speech, gesture, and gaze. Yet users rarely understand how…

Human-Computer Interaction · Computer Science 2026-05-05 Ankur Bhatt , Sven Mayer

With the advent of generative AI and large language models, embodied conversational agents are becoming synonymous with online interactions. These agents possess vast amounts of knowledge but suffer from exhibiting limited emotional…

Human-Computer Interaction · Computer Science 2026-02-27 Abhishek Kulkarni , Alexander Barquero , Pavitra Lahari , Aryaan Shaikh , Sarah Brown

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Addressing the critical shortage of mental health resources for effective screening, diagnosis, and treatment remains a significant challenge. This scarcity underscores the need for innovative solutions, particularly in enhancing the…

Computation and Language · Computer Science 2024-02-15 Maneesh Bilalpur , Mert Inan , Dorsa Zeinali , Jeffrey F. Cohn , Malihe Alikhani

Humans are skilled in reading the interlocutor's emotion from multimodal signals, including spoken words, simultaneous speech, and facial expressions. It is still a challenge to effectively decode emotions from the complex interactions of…

Machine Learning · Computer Science 2022-12-20 Feng Qiu , Chengyang Xie , Yu Ding , Wanzeng Kong

Human acceptance of social robots is greatly effected by empathy and perceived understanding. This necessitates accurate and flexible responses to various input data from the user. While systems such as this can become increasingly complex…

Robotics · Computer Science 2024-12-31 Jordan Sinclair , Christopher Reardon
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