Related papers: AI-powered Chatbots: Effective Communication Style…
As conversational agents become increasingly common in behaviour change interventions, understanding optimal feedback delivery mechanisms becomes increasingly important. However, choosing a style that both lessens psychological reactance…
Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…
LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…
Regular physical activity is crucial for reducing the risk of non-communicable disease (NCD). With NCDs on the rise globally, there is an urgent need for effective health interventions, with chatbots emerging as a viable and cost-effective…
Personalized chatbot-based teaching assistants can be crucial in addressing increasing classroom sizes, especially where direct teacher presence is limited. Large language models (LLMs) offer a promising avenue, with increasing research…
General-purpose conversational AI chatbots and AI companions increasingly provide young adolescents with emotionally supportive conversations, raising questions about how conversational style shapes anthropomorphism and emotional reliance.…
Problem solving plays an essential role in science education, and generative AI (GAI) chatbots have emerged as a promising tool for supporting students' science problem solving. However, general-purpose chatbots (e.g., ChatGPT), which often…
This paper explores the potential for utilizing generative AI models in group-focused co-creative frameworks to enhance problem solving and ideation in business innovation and co-creation contexts, and proposes a novel prompting technique…
Creativity is increasingly recognized as an important skill in education, and storytelling can enhance motivation and engagement among students. However, conventional storytelling methods often lack the interactive elements necessary to…
Most chatbot literature that focuses on improving the fluency and coherence of a chatbot, is dedicated to making chatbots more human-like. However, very little work delves into what really separates humans from chatbots -- humans…
Advances in autonomous driving provide an opportunity for AI-assisted driving instruction that directly addresses the critical need for human driving improvement. How should an AI instructor convey information to promote learning? In a…
Building a machine learning driven spoken dialog system for goal-oriented interactions involves careful design of intents and data collection along with development of intent recognition models and dialog policy learning algorithms. The…
Conversational AI, such as ChatGPT, is increasingly used for information seeking. However, little is known about how ordinary users actually prompt and how ChatGPT adapts its responses in real-world conversational information seeking (CIS).…
Instructors play a pivotal role in integrating AI into education, yet their adoption of AI-powered tools remains inconsistent. Despite this, limited research explores how to design AI tools that support broader instructor adoption. This…
Since high dropout rates in online learning platforms were reported, various factors affecting learner retention have been identified, with learners' perceptions of their experiences playing a crucial role in shaping their persistence. For…
Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and…
With the growing use of artificial intelligence in classrooms and online learning, it has become important to understand how students actually interact with AI tools and how such interactions match with traditional ways of learning. In this…
Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…
Mixed-initiative dialogue tasks involve repeated exchanges of information and conversational control. Conversational agents gain control by generating responses that follow particular dialogue intents or strategies, prescribed by a policy…
AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…