Related papers: Designing and Evaluating Multi-Chatbot Interface f…
Rises in the number of animal abuse cases are reported around the world. While chatbots have been effective in influencing their users' perceptions and behaviors, little if any research has hitherto explored the design of chatbots that…
In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…
Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…
This study investigates the use of Artificial Intelligence (AI)-powered, multi-role chatbots as a means to enhance learning experiences and foster engagement in computer science education. Leveraging a design-based research approach, we…
Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…
Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…
The recent advancements in Large Language Models (LLMs), particularly conversational LLMs like ChatGPT, have prompted changes in a range of fields, including design. This study aims to examine the capabilities of ChatGPT in a human-centered…
Artificial intelligence has been around for a while, but suddenly it has received more attention than ever before. Thanks to innovations from companies like Google, Microsoft, Meta, and other major brands in technology. OpenAI, though, has…
Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…
This paper presents a research platform that supports spoken dialogue interaction with multiple robots. The demonstration showcases our crafted MultiBot testing scenario in which users can verbally issue search, navigate, and follow…
Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…
Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…
In the evolving landscape of digital education, chatbots have emerged as potential game-changers, promising personalized and adaptive learning experiences. This research undertook an in-depth exploration of ChatGPT's potential as an…
Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…
Chatbots' growing popularity has brought new challenges to HCI, having changed the patterns of human interactions with computers. The increasing need to approximate conversational interaction styles raises expectations for chatbots to…
AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…
The fundamental principles, potential applications, and ethical concerns of ChatGPT are analyzed and discussed in this study. Since ChatGPT emerged, it has gained a rapidly growing popularity, with more than 600 million users today. The…
The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…
AI conversational agents have demonstrated efficacy in social contact interventions for stigma reduction at a low cost. However, the underlying mechanisms of how interaction designs contribute to these effects remain unclear. This study…
Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…