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Ensuring native-like quality of large language model (LLM) responses across many languages is challenging. To address this, we introduce MENLO, a framework that operationalizes the evaluation of native-like response quality based on…

Computation and Language · Computer Science 2026-03-03 Chenxi Whitehouse , Sebastian Ruder , Tony Lin , Oksana Kurylo , Haruka Takagi , Janice Lam , Nicolò Busetto , Denise Diaz , Francisco Guzmán

Alignment of large language models (LLMs) has predominantly relied on pairwise preference optimization, where annotators select the better of two responses to a prompt. While simple, this approach overlooks the opportunity to learn from…

Machine Learning · Computer Science 2026-02-11 Yuxuan Tang , Yifan Feng

Aligning large language models (LLMs) with human preferences is a critical challenge in AI research. While methods like Reinforcement Learning from Human Feedback (RLHF) and Direct Preference Optimization (DPO) are widely used, they often…

Computation and Language · Computer Science 2026-05-19 Xuan Qi , Rongwu Xu , Zhijing Jin

Researches on dialogue empathy aim to endow an agent with the capacity of accurate understanding and proper responding for emotions. Existing models for empathetic dialogue generation focus on the emotion flow in one direction, that is,…

Computation and Language · Computer Science 2021-09-21 Lei Shen , Jinchao Zhang , Jiao Ou , Xiaofang Zhao , Jie Zhou

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Through alignment with human preferences, Large Language Models (LLMs) have advanced significantly in generating honest, harmless, and helpful responses. However, collecting high-quality preference data is a resource-intensive and…

Computation and Language · Computer Science 2024-10-10 Qingxiu Dong , Li Dong , Xingxing Zhang , Zhifang Sui , Furu Wei

Large language models (LLMs) have shown promising abilities as cost-effective and reference-free evaluators for assessing language generation quality. In particular, pairwise LLM evaluators, which compare two generated texts and determine…

Computation and Language · Computer Science 2024-10-15 Han Zhou , Xingchen Wan , Yinhong Liu , Nigel Collier , Ivan Vulić , Anna Korhonen

The automatic generation of counter-speech (CS) is a critical strategy for addressing hate speech by providing constructive and informed responses. However, existing methods often fail to generate high-quality, impactful, and scalable CS,…

Computation and Language · Computer Science 2024-12-23 Sahil Wadhwa , Chengtian Xu , Haoming Chen , Aakash Mahalingam , Akankshya Kar , Divya Chaudhary

Questions are essential tools for acquiring the necessary information to complete information-seeking tasks. However, large language models (LLMs), especially open-source models, often perform poorly in generating informative questions, as…

Computation and Language · Computer Science 2024-10-18 Davide Mazzaccara , Alberto Testoni , Raffaella Bernardi

Neural metrics for machine translation (MT) evaluation have become increasingly prominent due to their superior correlation with human judgments compared to traditional lexical metrics. Researchers have therefore utilized neural metrics…

Computation and Language · Computer Science 2025-11-21 Hippolyte Gisserot-Boukhlef , Ricardo Rei , Emmanuel Malherbe , Céline Hudelot , Pierre Colombo , Nuno M. Guerreiro

Empathetic dialog generation aims at generating coherent responses following previous dialog turns and, more importantly, showing a sense of caring and a desire to help. Existing models either rely on pre-defined emotion labels to guide the…

Computation and Language · Computer Science 2021-10-06 Yubo Xie , Pearl Pu

Empathy plays a pivotal role in fostering prosocial behavior, often triggered by the sharing of personal experiences through narratives. However, modeling empathy using NLP approaches remains challenging due to its deep interconnection with…

Computation and Language · Computer Science 2024-11-01 Muhammad Arslan Manzoor , Yuxia Wang , Minghan Wang , Preslav Nakov

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

Direct Preference Optimization (DPO) and its variants have become the de facto standards for aligning large language models (LLMs) with human preferences or specific goals. However, DPO requires high-quality preference data and suffers from…

Machine Learning · Computer Science 2024-11-12 Zhuotong Chen , Fang Liu , Jennifer Zhu , Wanyu Du , Yanjun Qi

In recent years, text-to-speech (TTS) has seen impressive advancements through large-scale language models, achieving human-level speech quality. Integrating human feedback has proven effective for enhancing robustness in these systems.…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-03 Kangxiang Xia , Xinfa Zhu , Jixun Yao , Lei Xie

In empathetic conversations, humans express their empathy to others with empathetic intents. However, most existing empathetic conversational methods suffer from a lack of empathetic intents, which leads to monotonous empathy. To address…

Computation and Language · Computer Science 2022-04-27 Mao Yan Chen , Siheng Li , Yujiu Yang

Large Language Models (LLMs) have become increasingly popular due to their ability to process and generate natural language. However, as they are trained on massive datasets of text, LLMs can inherit harmful biases and produce outputs that…

Computation and Language · Computer Science 2025-01-23 Qi Gou , Cam-Tu Nguyen

Large Language Models (LLMs) have shown remarkable performance in various emotion recognition tasks, thereby piquing the research community's curiosity for exploring their potential in emotional intelligence. However, several issues in the…

Computation and Language · Computer Science 2024-08-08 Zaijing Li , Gongwei Chen , Rui Shao , Yuquan Xie , Dongmei Jiang , Liqiang Nie

Human acceptance of social robots is greatly effected by empathy and perceived understanding. This necessitates accurate and flexible responses to various input data from the user. While systems such as this can become increasingly complex…

Robotics · Computer Science 2024-12-31 Jordan Sinclair , Christopher Reardon

Large language models (LLMs) have revolutionised many fields, with LLM-as-a-service (LLMSaaS) offering accessible, general-purpose solutions without costly task-specific training. In contrast to the widely studied prompt engineering for…

Computation and Language · Computer Science 2026-03-17 Md Rakibul Hasan , Yue Yao , Md Zakir Hossain , Aneesh Krishna , Imre Rudas , Shafin Rahman , Tom Gedeon
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