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Related papers: EmPO: Emotion Grounding for Empathetic Response Ge…

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The remarkable performance of Large Language Models (LLMs) highly relies on crafted prompts. However, manual prompt engineering is a laborious process, creating a core bottleneck for practical application of LLMs. This phenomenon has led to…

Computation and Language · Computer Science 2025-11-21 Qing Zhang , Bing Xu , Xudong Zhang , Yifan Shi , Yang Li , Chen Zhang , Yik Chung Wu , Ngai Wong , Yijie Chen , Hong Dai , Xiansen Chen , Mian Zhang

Empathetic response generation endows agents with the capability to comprehend dialogue contexts and react to expressed emotions. Previous works predominantly focus on leveraging the speaker's emotional labels, but ignore the importance of…

Computation and Language · Computer Science 2024-08-22 Xinhao Chen , Chong Yang , Man Lan , Li Cai , Yang Chen , Tu Hu , Xinlin Zhuang , Aimin Zhou

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

A humanized dialogue system is expected to generate empathetic replies, which should be sensitive to the users' expressed emotion. The task of empathetic dialogue generation is proposed to address this problem. The essential challenges lie…

Computation and Language · Computer Science 2020-11-24 Qintong Li , Hongshen Chen , Zhaochun Ren , Pengjie Ren , Zhaopeng Tu , Zhumin Chen

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

Computation and Language · Computer Science 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

Multimodal Large Language Models (MLLMs) excel in generating responses based on visual inputs. However, they often suffer from a bias towards generating responses similar to their pretraining corpus, overshadowing the importance of visual…

Computation and Language · Computer Science 2024-04-04 Renjie Pi , Tianyang Han , Wei Xiong , Jipeng Zhang , Runtao Liu , Rui Pan , Tong Zhang

Aligning the output of Large Language Models (LLMs) with human preferences (e.g., by means of reinforcement learning with human feedback, or RLHF) is essential for ensuring their effectiveness in real-world scenarios. Despite significant…

Artificial Intelligence · Computer Science 2024-10-23 Pietro Bernardelle , Gianluca Demartini

Evaluating Large Language Models' (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs,…

Computation and Language · Computer Science 2024-10-08 Jen-tse Huang , Man Ho Lam , Eric John Li , Shujie Ren , Wenxuan Wang , Wenxiang Jiao , Zhaopeng Tu , Michael R. Lyu

Current emotional text-to-speech (TTS) models predominantly conduct supervised training to learn the conversion from text and desired emotion to its emotional speech, focusing on a single emotion per text-speech pair. These models only…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-17 Xiaoxue Gao , Chen Zhang , Yiming Chen , Huayun Zhang , Nancy F. Chen

Long-horizon decision-making tasks present significant challenges for LLM-based agents due to the need for extensive planning over multiple steps. In this paper, we propose a hierarchical framework that decomposes complex tasks into…

Machine Learning · Computer Science 2024-10-07 Qi Zhao , Haotian Fu , Chen Sun , George Konidaris

Evaluating persona-aligned empathy in LLM-based dialogue agents remains challenging. User states are latent, feedback is sparse and difficult to verify in situ, and seemingly supportive turns can still accumulate into trajectories that…

Artificial Intelligence · Computer Science 2026-03-17 Shiya Zhang , Yuhan Zhan , Ruixi Su , Ruihan Sun , Ziyi Song , Zhaohan Chen , Xiaofan Zhang

The development of Large Language Models (LLMs) provides human-centered Artificial General Intelligence (AGI) with a glimmer of hope. Empathy serves as a key emotional attribute of humanity, playing an irreplaceable role in human-centered…

Artificial Intelligence · Computer Science 2024-08-26 Linzhuang Sun , Yao Dong , Nan Xu , Jingxuan Wei , Bihui Yu , Yin Luo

Previous research has shown that humans are more receptive towards language models that that exhibit empathetic behavior. While empathy is essential for developing helpful dialogue agents, very few large corpora containing empathetic…

Computation and Language · Computer Science 2025-02-26 Run Chen , Jun Shin , Julia Hirschberg

Empathetic response generation is designed to comprehend the emotions of others and select the most appropriate strategies to assist them in resolving emotional challenges. Empathy can be categorized into cognitive empathy and affective…

Computation and Language · Computer Science 2024-08-01 Yuxuan Hu , Minghuan Tan , Chenwei Zhang , Zixuan Li , Xiaodan Liang , Min Yang , Chengming Li , Xiping Hu

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

Many applications of large language models (LLMs), ranging from chatbots to creative writing, require nuanced subjective judgments that can differ significantly across different groups. Existing alignment algorithms can be expensive to…

Machine Learning · Computer Science 2024-10-16 Siyan Zhao , John Dang , Aditya Grover

In the literature, existing human-centric emotional motion generation methods primarily focus on boosting performance within a single scale-fixed dataset, largely neglecting the flexible and scale-increasing motion scenarios (e.g., sports,…

Artificial Intelligence · Computer Science 2025-12-23 Jiawen Wang , Jingjing Wang Tianyang Chen , Min Zhang , Guodong Zhou

Previous research on empathetic dialogue systems has mostly focused on generating responses given certain emotions. However, being empathetic not only requires the ability of generating emotional responses, but more importantly, requires…

Computation and Language · Computer Science 2019-08-22 Zhaojiang Lin , Andrea Madotto , Jamin Shin , Peng Xu , Pascale Fung

Large Language Models (LLMs) have demonstrated unprecedented generative capabilities, yet their alignment with human values remains critical for ensuring helpful and harmless deployments. While Reinforcement Learning from Human Feedback…

The rising demand for mental health care has fueled interest in AI-driven counseling systems. While large language models (LLMs) offer significant potential, current approaches face challenges, including limited understanding of clients'…

Computation and Language · Computer Science 2025-06-25 Zhiyang Qi , Keiko Takamizo , Mariko Ukiyo , Michimasa Inaba