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Automatic evaluation metrics are essential for the rapid development of open-domain dialogue systems as they facilitate hyper-parameter tuning and comparison between models. Although recently proposed trainable conversation-level metrics…

Computation and Language · Computer Science 2022-03-21 Sarik Ghazarian , Nuan Wen , Aram Galstyan , Nanyun Peng

Automated metrics such as BLEU are widely used in the machine translation literature. They have also been used recently in the dialogue community for evaluating dialogue response generation. However, previous work in dialogue response…

Computation and Language · Computer Science 2017-06-30 Shikhar Sharma , Layla El Asri , Hannes Schulz , Jeremie Zumer

Automatic metrics are used as proxies to evaluate abstractive summarization systems when human annotations are too expensive. To be useful, these metrics should be fine-grained, show a high correlation with human annotations, and ideally be…

Computation and Language · Computer Science 2024-10-16 Théo Gigant , Camille Guinaudeau , Marc Decombas , Frédéric Dufaux

Recent open-domain dialogue models have brought numerous breakthroughs. However, building a chat system is not scalable since it often requires a considerable volume of human-human dialogue data, especially when enforcing features such as…

Computation and Language · Computer Science 2022-05-03 Sanghwan Bae , Donghyun Kwak , Sungdong Kim , Donghoon Ham , Soyoung Kang , Sang-Woo Lee , Woomyoung Park

Chat dialogues contain considerable useful information about a speaker's interests, preferences, and experiences.Thus, knowledge from open-domain chat dialogue can be used to personalize various systems and offer recommendations for…

Machine Learning · Computer Science 2024-02-08 Ryutaro Asahara , Masaki Takahashi , Chiho Iwahashi , Michimasa Inaba

An open challenge in constructing dialogue systems is developing methods for automatically learning dialogue strategies from large amounts of unlabelled data. Recent work has proposed Next-Utterance-Classification (NUC) as a surrogate task…

Computation and Language · Computer Science 2016-07-26 Ryan Lowe , Iulian V. Serban , Mike Noseworthy , Laurent Charlin , Joelle Pineau

Large Vision-Language Models (LVLMs) achieve strong performance on visual question answering benchmarks, yet often rely on spurious correlations rather than genuine causal reasoning. Existing evaluations primarily assess the correctness of…

Artificial Intelligence · Computer Science 2026-02-25 Dhita Putri Pratama , Soyeon Caren Han , Yihao Ding

Causal networks are widely used in many fields to model the complex relationships between variables. A recent approach has sought to construct causal networks by leveraging the wisdom of crowds through the collective participation of…

Artificial Intelligence · Computer Science 2024-10-21 Yanming Zhang , Akshith Kota , Eric Papenhausen , Klaus Mueller

Crowdsourced labels play a crucial role in evaluating task-oriented dialogue systems (TDSs). Obtaining high-quality and consistent ground-truth labels from annotators presents challenges. When evaluating a TDS, annotators must fully…

Computation and Language · Computer Science 2024-04-16 Clemencia Siro , Mohammad Aliannejadi , Maarten de Rijke

Dialogue structure discovery is essential in dialogue generation. Well-structured topic flow can leverage background information and predict future topics to help generate controllable and explainable responses. However, most previous work…

Computation and Language · Computer Science 2023-03-03 Congchi Yin , Piji Li , Zhaochun Ren

We evaluate the robustness of several large language models on multiple datasets. Robustness here refers to the relative insensitivity of the model's answers to meaning-preserving variants of their input. Benchmark datasets are constructed…

Computation and Language · Computer Science 2024-11-05 Samuel Ackerman , Ella Rabinovich , Eitan Farchi , Ateret Anaby-Tavor

Large Language Models (LLMs) offer natural language explanations as an alternative to feature attribution methods for model interpretability. However, despite their plausibility, they may not reflect the model's true reasoning faithfully.…

Computation and Language · Computer Science 2025-12-29 Kerem Zaman , Shashank Srivastava

Linguistic pragmatics state that a conversation's underlying speech acts can constrain the type of response which is appropriate at each turn in the conversation. When generating dialogue responses, neural dialogue agents struggle to…

Computation and Language · Computer Science 2023-04-07 Katherine Stasaski , Marti A. Hearst

In recent years, interest has arisen in using machine learning to improve the efficiency of automatic medical consultation and enhance patient experience. In this article, we propose two frameworks to support automatic medical consultation,…

Computation and Language · Computer Science 2022-12-27 Wei Chen , Zhiwei Li , Hongyi Fang , Qianyuan Yao , Cheng Zhong , Jianye Hao , Qi Zhang , Xuanjing Huang , Jiajie Peng , Zhongyu Wei

Understanding interpersonal communication requires, in part, understanding the social context and norms in which a message is said. However, current methods for identifying offensive content in such communication largely operate independent…

Computation and Language · Computer Science 2023-07-07 David Jurgens , Agrima Seth , Jackson Sargent , Athena Aghighi , Michael Geraci

Everyday conversations require understanding everyday events, which in turn, requires understanding temporal commonsense concepts interwoven with those events. Despite recent progress with massive pre-trained language models (LMs) such as…

Computation and Language · Computer Science 2021-06-09 Lianhui Qin , Aditya Gupta , Shyam Upadhyay , Luheng He , Yejin Choi , Manaal Faruqui

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

Being able to reply with a related, fluent, and informative response is an indispensable requirement for building high-quality conversational agents. In order to generate better responses, some approaches have been proposed, such as feeding…

Computation and Language · Computer Science 2021-09-15 Lei Shen , Haolan Zhan , Xin Shen , Hongshen Chen , Xiaofang Zhao , Xiaodan Zhu

Large proprietary language models exhibit strong causal reasoning abilities that smaller open-source models struggle to replicate. We introduce a novel framework for distilling causal explanations that transfers causal reasoning skills from…

Computation and Language · Computer Science 2025-05-27 Aggrey Muhebwa , Khalid K. Osman

Although human evaluation remains the gold standard for open-domain dialogue evaluation, the growing popularity of automated evaluation using Large Language Models (LLMs) has also extended to dialogue. However, most frameworks leverage…

Computation and Language · Computer Science 2024-10-07 John Mendonça , Isabel Trancoso , Alon Lavie