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Related papers: ESC-Eval: Evaluating Emotion Support Conversations…

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Small language models (SLM) are increasingly used as interactive decision-making agents, yet most decision-oriented evaluations ignore emotion as a causal factor influencing behavior. We study emotion-sensitive decision making by combining…

Artificial Intelligence · Computer Science 2026-04-09 Jiaju Lin , Xingjian Du , Qingyun Wu , Ellen Wenting Zou , Jindong Wang

The rapid advancements in large language models (LLMs) have presented challenges in evaluating those models. Existing evaluation methods are either reference-based or preference based, which inevitably need human intervention or introduce…

Computation and Language · Computer Science 2023-08-22 Dan Qiao , Chenfei Wu , Yaobo Liang , Juntao Li , Nan Duan

Large language models are increasingly deployed in multi-turn settings such as tutoring, support, and counseling, where reliability depends on preserving consistent roles, personas, and goals across long horizons. This requirement becomes…

Computation and Language · Computer Science 2026-04-13 Han Luo , Guy Laban

Speech Language Models (SLMs) have made significant progress in spoken language understanding. Yet it remains unclear whether they can fully perceive non lexical vocal cues alongside spoken words, and respond with empathy that aligns with…

Computation and Language · Computer Science 2026-03-06 Li Zhou , Lutong Yu , You Lyu , Yihang Lin , Zefeng Zhao , Junyi Ao , Yuhao Zhang , Benyou Wang , Haizhou Li

Although Large Audio-Language Models (LALMs) have exhibited outstanding performance in auditory understanding, their performance in affective computing scenarios, particularly in emotion recognition, reasoning, and subtle sentiment…

Sound · Computer Science 2025-09-23 Pengcheng Li , Botao Zhao , Zuheng Kang , Junqing Peng , Xiaoyang Qu , Yayun He , Jianzong Wang

Emotion Recognition in Conversation (ERC) is a crucial task for understanding human emotions and enabling natural human-computer interaction. Although Large Language Models (LLMs) have recently shown great potential in this field, their…

Artificial Intelligence · Computer Science 2026-04-14 Xinran Li , Yu Liu , Jiaqi Qiao , Xiujuan Xu

Large language models (LLMs) have made significant progress in Emotional Intelligence (EI) and long-context modeling. However, existing benchmarks often overlook the fact that emotional information processing unfolds as a continuous…

Computation and Language · Computer Science 2026-01-13 Weichu Liu , Jing Xiong , Yuxuan Hu , Zixuan Li , Minghuan Tan , Ningning Mao , Hui Shen , Wendong Xu , Chaofan Tao , Min Yang , Chengming Li , Lingpeng Kong , Ngai Wong

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

Computation and Language · Computer Science 2026-01-27 Yuhang Jia , Pei Liu , Haoqin Sun , Jiaming Zhou , Xuxin Cheng , Cao Liu , Ke Zeng , Xunliang Cai , Yong Qin

Emotion Recognition in Conversation (ERC) has become a fundamental capability for large language models (LLMs) in human-centric interaction. Beyond accurate recognition, coherent emotional expression is also crucial, yet both are limited by…

Artificial Intelligence · Computer Science 2026-04-21 Shaowei Zhang , Faqiang Qian , Yan Chen , Ziliang Wang , Kang An , Yong Dai , Mengya Gao , Yichao Wu

Empathetic conversation is a crucial characteristic in daily conversations between individuals. Nowadays, Large Language models (LLMs) have shown outstanding performance in generating empathetic responses. Knowledge bases like COMET can…

Computation and Language · Computer Science 2024-12-10 Huiying Cao , Yiqun Zhang , Shi Feng , Xiaocui Yang , Daling Wang , Yifei Zhang

As LLMs exhibit a high degree of human-like capability, increasing attention has been paid to role-playing research areas in which responses generated by LLMs are expected to mimic human replies. This has promoted the exploration of…

Artificial Intelligence · Computer Science 2024-10-31 Le Huang , Hengzhi Lan , Zijun Sun , Chuan Shi , Ting Bai

The growing emotional stress in modern society has increased the demand for Emotional Support Conversations (ESC). While Large Language Models (LLMs) show promise for ESC, they face two key challenges: (1) low strategy selection accuracy,…

Computation and Language · Computer Science 2025-09-22 Weixiang Zhao , Xingyu Sui , Xinyang Han , Yang Deng , Yulin Hu , Jiahe Guo , Libo Qin , Qianyun Du , Shijin Wang , Yanyan Zhao , Bing Qin , Ting Liu

In emotional support conversations, unclear intentions can lead supporters to employ inappropriate strategies, inadvertently imposing their expectations or solutions on the seeker. Clearly defined intentions are essential for guiding both…

Computation and Language · Computer Science 2025-06-09 Xinjie Zhang , Wenxuan Wang , Qin Jin

Large Language Models (LLMs) have demonstrated significant potential in decision-making and reasoning, particularly when integrated with various tools to effectively solve complex problems. However, existing benchmarks for evaluating LLMs'…

Large language models (LLMs) has been widely used for automated negotiation, but their high computational cost and privacy risks limit deployment in privacy-sensitive, on-device settings such as mobile assistants or rescue robots. Small…

Artificial Intelligence · Computer Science 2026-04-14 Yunbo Long , Yuhan Liu , Liming Xu

Affect recognition, encompassing emotions, moods, and feelings, plays a pivotal role in human communication. In the realm of conversational artificial intelligence, the ability to discern and respond to human affective cues is a critical…

Computation and Language · Computer Science 2024-08-06 Shutong Feng , Guangzhi Sun , Nurul Lubis , Wen Wu , Chao Zhang , Milica Gašić

Emotions play a critical role in our everyday lives by altering how we perceive, process and respond to our environment. Affective computing aims to instill in computers the ability to detect and act on the emotions of human actors. A core…

Computation and Language · Computer Science 2020-08-31 Connor T. Heaton , David M. Schwartz

The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…

Multimedia · Computer Science 2024-10-22 Yuqi Chu , Lizi Liao , Zhiyuan Zhou , Chong-Wah Ngo , Richang Hong

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

Computation and Language · Computer Science 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

Large Language Models (LLMs) have demonstrated impressive capabilities in language generation and general task performance. However, their application to spoken language understanding (SLU) remains challenging, particularly for token-level…

Computation and Language · Computer Science 2025-10-09 Shangjian Yin , Peijie Huang , Jiatian Chen , Haojing Huang , Yuhong Xu