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Contestability -- the ability to effectively challenge a decision -- is critical to the implementation of fairness. In the context of governmental decision making about individuals, contestability is often constitutionally required as an…

Computers and Society · Computer Science 2024-03-05 Susan Landau , James X. Dempsey , Ece Kamar , Steven M. Bellovin

A paper presented at the Workshop on Contestability in Algorithmic Systems at CSCW 2019. Challenging algorithmic decisions is important to decision subjects, yet numerous factors can limit a person's ability to contest such decisions. We…

Human-Computer Interaction · Computer Science 2021-02-10 Henrietta Lyons , Eduardo Velloso , Tim Miller

As the use of algorithmic systems in high-stakes decision-making increases, the ability to contest algorithmic decisions is being recognised as an important safeguard for individuals. Yet, there is little guidance on what…

Computers and Society · Computer Science 2021-03-03 Henrietta Lyons , Eduardo Velloso , Tim Miller

AI has become pervasive in recent years, but state-of-the-art approaches predominantly neglect the need for AI systems to be contestable. Instead, contestability is advocated by AI guidelines (e.g. by the OECD) and regulation of automated…

As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance…

Human-Computer Interaction · Computer Science 2021-02-23 Henrietta Lyons , Eduardo Velloso , Tim Miller

The right to contest a decision with consequences on individuals or the society is a well-established democratic right. Despite this right also being explicitly included in GDPR in reference to automated decision-making, its study seems to…

Artificial Intelligence · Computer Science 2020-09-18 Andrea Aler Tubella , Andreas Theodorou , Virginia Dignum , Loizos Michael

Multi-agent systems (MAS) are increasingly used in healthcare to support complex decision-making through collaboration among specialized agents. Because these systems act as collective decision-makers, they raise challenges for trust,…

Artificial Intelligence · Computer Science 2026-03-24 Truong Thanh Hung Nguyen , Hélène Fournier , Piper Jackson , Makoto Itoh , Shannon Freeman , Rene Richard , Hung Cao

As AI regulations around the world intensify their focus on system safety, contestability has become a mandatory, yet ill-defined, safeguard. In XAI, "contestability" remains an empty promise: no formal definition exists, no algorithm…

Computers and Society · Computer Science 2025-06-03 Catarina Moreira , Anna Palatkina , Dacia Braca , Dylan M. Walsh , Peter J. Leihn , Fang Chen , Nina C. Hubig

In the last two years, the U.S. government has emphasized the importance of accelerating artificial intelligence (AI) and machine learning (ML) within the government and across the nation. In particular, the National Artificial Intelligence…

Computers and Society · Computer Science 2021-12-03 Ezekiel J. Maier

Local governments increasingly use artificial intelligence (AI) for automated decision-making. Contestability, making systems responsive to dispute, is a way to ensure they respect human rights to autonomy and dignity. We investigate the…

Human-Computer Interaction · Computer Science 2023-02-10 Kars Alfrink , Ianus Keller , Neelke Doorn , Gerd Kortuem

This workshop will grow and consolidate a community of interdisciplinary CSCW researchers focusing on the topic of contestable AI. As an outcome of the workshop, we will synthesize the most pressing opportunities and challenges for…

In July 2022, the Center for Security and Emerging Technology (CSET) at Georgetown University and the Program on Geopolitics, Technology, and Governance at the Stanford Cyber Policy Center convened a workshop of experts to examine the…

As AI becomes increasingly embedded in daily life, it has been shown to fail critically, cause harm, and spark public controversy, prompting affected communities, workers, and public-interest groups to contest it. Yet how these…

Human-Computer Interaction · Computer Science 2026-05-12 Yulu Pi , Lucas Lichner , Jae Woo Lee , Sijia Xiao , Renwen Zhang , Jatinder Singh

Explainability and its emerging counterpart contestability have become important normative and design principles for trustworthy AI as they enable users and subjects to understand and challenge AI decisions. However, realizing these…

Computers and Society · Computer Science 2025-08-15 Timothée Schmude , Mireia Yurrita , Kars Alfrink , Thomas Le Goff , Sebastian Tschiatschek , Tiphaine Viard

Increasingly, laws are being proposed and passed by governments around the world to regulate Artificial Intelligence (AI) systems implemented into the public and private sectors. Many of these regulations address the transparency of AI…

Computers and Society · Computer Science 2022-07-05 Andrew Bell , Oded Nov , Julia Stoyanovich

The development and deployment of artificial intelligence (AI) systems, with their profound societal impacts, raise critical challenges for governance. Historically, technological innovations have been governed by concentrated expertise…

Computers and Society · Computer Science 2025-02-14 Lucile Ter-Minassian

Public sector use of AI has been quietly on the rise for the past decade, but only recently have efforts to regulate it entered the cultural zeitgeist. While simple to articulate, promoting ethical and effective roll outs of AI systems in…

Computers and Society · Computer Science 2024-04-24 Tom Zick , Mason Kortz , David Eaves , Finale Doshi-Velez

Accountable use of AI systems in high-stakes settings relies on making systems contestable. In this paper we study efforts to contest AI systems in practice by studying how public defenders scrutinize AI in court. We present findings from…

Computers and Society · Computer Science 2024-03-21 Angela Jin , Niloufar Salehi

The widespread adoption of Artificial Intelligence (AI) technologies in the public and private sectors has resulted in them significantly impacting the lives of people in new and unexpected ways. In this context, it becomes important to…

Computers and Society · Computer Science 2024-07-19 Ambreesh Parthasarathy , Aditya Phalnikar , Ameen Jauhar , Dhruv Somayajula , Gokul S Krishnan , Balaraman Ravindran

Agentic AI systems - systems that can pursue goals through multi-step planning and tool-mediated action with limited direct supervision - are moving from experimental prototypes to enterprise deployments. This transition introduces tensions…

Computers and Society · Computer Science 2026-05-21 Nelly Dux , Cristina Alaimo , Philippe Roussiere , Abhishek Kumar Mishra
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