Related papers: IntentionQA: A Benchmark for Evaluating Purchase I…
Improving user experience and providing personalized search results in E-commerce platforms heavily rely on understanding purchase intention. However, existing methods for acquiring large-scale intentions bank on distilling large language…
Understanding human intent is a complex, high-level task for large language models (LLMs), requiring analytical reasoning, contextual interpretation, dynamic information aggregation, and decision-making under uncertainty. Real-world public…
Intent identification serves as the foundation for generating appropriate responses in personalized question answering (PQA). However, existing benchmarks evaluate only response quality or retrieval performance without directly measuring…
Session history is a common way of recording user interacting behaviors throughout a browsing activity with multiple products. For example, if an user clicks a product webpage and then leaves, it might because there are certain features…
When exposed to complex queries containing multiple conditions, today's large language models (LLMs) tend to produce responses that only partially satisfy the query while neglecting certain conditions. We therefore introduce the concept of…
Large language models (LLMs) have demonstrated the potential to mimic human social intelligence. However, most studies focus on simplistic and static self-report or performance-based tests, which limits the depth and validity of the…
In emotional support conversations, unclear intentions can lead supporters to employ inappropriate strategies, inadvertently imposing their expectations or solutions on the seeker. Clearly defined intentions are essential for guiding both…
In this paper, we introduce EconLogicQA, a rigorous benchmark designed to assess the sequential reasoning capabilities of large language models (LLMs) within the intricate realms of economics, business, and supply chain management.…
People judge interactions with large language models (LLMs) as successful when outputs match what they want, not what they type. Yet LLMs are trained to predict the next token solely from text input, not underlying intent. Because written…
Improving the effectiveness of human-robot interaction requires social robots to accurately infer human goals through robust intention understanding. This challenge is particularly critical in multimodal settings, where agents must…
Understanding user intentions is essential for improving product recommendations, navigation suggestions, and query reformulations. However, user intentions can be intricate, involving multiple sessions and attribute requirements connected…
Understanding users' intentions in e-commerce platforms requires commonsense knowledge. In this paper, we present FolkScope, an intention knowledge graph construction framework to reveal the structure of humans' minds about purchasing…
One of the key strengths of Large Language Models (LLMs) is their ability to interact with humans by generating appropriate responses to given instructions. This ability, known as instruction-following capability, has established a…
User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…
An accurate understanding of a user's query intent can help improve the performance of downstream tasks such as query scoping and ranking. In the e-commerce domain, recent work in query understanding focuses on the query to product-category…
Instructional documents are rich sources of knowledge for completing various tasks, yet their unique challenges in conversational question answering (CQA) have not been thoroughly explored. Existing benchmarks have primarily focused on…
Large Language Models (LLMs) and chatbots show significant promise in streamlining the legal intake process. This advancement can greatly reduce the workload and costs for legal aid organizations, improving availability while making legal…
With the increasing use of Large Language Models (LLMs) in fields such as e-commerce, domain-specific concept evaluation benchmarks are crucial for assessing their domain capabilities. Existing LLMs may generate factually incorrect…
Intent, a critical cognitive notion and mental state, is ubiquitous in human communication and problem-solving. Accurately understanding the underlying intent behind questions is imperative to reasoning towards correct answers. However,…
Large language models (LLMs) are essential tools that users employ across various scenarios, so evaluating their performance and guiding users in selecting the suitable service is important. Although many benchmarks exist, they mainly focus…