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Machine reading is a fundamental task for testing the capability of natural language understanding, which is closely related to human cognition in many aspects. With the rising of deep learning techniques, algorithmic models rival human…
Understanding human intent is a high-level cognitive challenge for Large Language Models (LLMs), requiring sophisticated reasoning over noisy, conflicting, and non-linear discourse. While LLMs excel at following individual instructions,…
Large Language Models (LLMs) have demonstrated impressive capabilities in language generation and general task performance. However, their application to spoken language understanding (SLU) remains challenging, particularly for token-level…
In e-commerce, a user tends to search for the desired product by issuing a query to the search engine and examining the retrieved results. If the search engine was successful in correctly understanding the user's query, it will return…
Building a shopping product collection has been primarily a human job. With the manual efforts of craftsmanship, experts collect related but diverse products with common shopping intent that are effective when displayed together, e.g.,…
Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…
Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…
Discovering customer intentions is crucial for automated service agents, yet existing intent clustering methods often fall short due to their reliance on embedding distance metrics and neglect of underlying semantic structures. To address…
A deep understanding of sports, a field rich in strategic and dynamic content, is crucial for advancing Natural Language Processing (NLP). This holds particular significance in the context of evaluating and advancing Large Language Models…
Large language models have demonstrated exceptional capabilities in understanding and generation. However, in real-world scenarios, users' natural language expressions are often inherently fuzzy, ambiguous, and uncertain, leading to…
Understanding and modeling buyer intent is a foundational challenge in optimizing search query reformulation within the dynamic landscape of e-commerce search systems. This work introduces a robust data pipeline designed to mine and analyze…
Consumers on a shopping mission often leverage both product search and information seeking systems, such as web search engines and Question Answering (QA) systems, in an iterative process to improve their understanding of available products…
The emergence of Large Language Models (LLMs) offers a transformative interface for Web3, yet existing benchmarks fail to capture the complexity of translating high-level user intents into functionally correct, state-dependent on-chain…
Identifying and understanding user intents is a pivotal task for E-Commerce. Despite its essential role in product recommendation and business user profiling analysis, intent understanding has not been consistently defined or accurately…
Question answering (QA) models have shown rapid progress enabled by the availability of large, high-quality benchmark datasets. Such annotated datasets are difficult and costly to collect, and rarely exist in languages other than English,…
Despite the steady progress in machine translation evaluation, existing automatic metrics struggle to capture how well meaning is preserved beyond sentence boundaries. We posit that reliance on a single intrinsic quality score, trained to…
Large language models (LLMs) have demonstrated impressive capabilities in natural language understanding and generation, but the quality bar for medical and clinical applications is high. Today, attempts to assess models' clinical knowledge…
Large Language Models (LLMs) have demonstrated impressive performance in various NLP tasks, but they still suffer from challenges such as hallucination and weak numerical reasoning. To overcome these challenges, external tools can be used…
Large language models (LLMs) have demonstrated their capabilities across various NLP tasks. Their potential in e-commerce is also substantial, evidenced by practical implementations such as platform search, personalized recommendations, and…
Large language models (LLMs) have demonstrated impressive capabilities in various reasoning tasks but face significant challenges with complex, knowledge-intensive multi-hop queries, particularly those involving new or long-tail knowledge.…