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Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…

Computation and Language · Computer Science 2023-08-29 Wen-Yu Chang , Yun-Nung Chen

Personalized dialogue systems have gained significant attention in recent years for their ability to generate responses in alignment with different personas. However, most existing approaches rely on pre-defined personal profiles, which are…

Computation and Language · Computer Science 2024-10-15 Chuanqi Cheng , Quan Tu , Shuo Shang , Cunli Mao , Zhengtao Yu , Wei Wu , Rui Yan

We revisit a pragmatic inference problem in dialog: understanding indirect responses to questions. Humans can interpret 'I'm starving.' in response to 'Hungry?', even without direct cue words such as 'yes' and 'no'. In dialog systems,…

Computation and Language · Computer Science 2020-10-08 Annie Louis , Dan Roth , Filip Radlinski

Large language models (LLMs) have demonstrated remarkable performance in zero-shot dialogue state tracking (DST), reducing the need for task-specific training. However, conventional DST benchmarks primarily focus on structured user-agent…

Computation and Language · Computer Science 2025-06-13 Sangmin Song , Juhwan Choi , JungMin Yun , YoungBin Kim

Recent language models have achieved impressive performance in natural language tasks by incorporating instructions with task input during fine-tuning. Since all samples in the same natural language task can be explained with the same task…

Computation and Language · Computer Science 2023-11-14 Jin Myung Kwak , Minseon Kim , Sung Ju Hwang

Large language models (LLMs) are increasingly used as reasoning modules in many applications. While they are efficient in certain tasks, LLMs often struggle to produce human-aligned solutions. Human-aligned decision making requires…

Artificial Intelligence · Computer Science 2026-05-14 Alina Hyk , Sandhya Saisubramanian

Task-oriented dialogue systems aim to fulfill user goals through natural language interactions. They are ideally evaluated with human users, which however is unattainable to do at every iteration of the development phase. Simulated users…

Computation and Language · Computer Science 2022-09-05 Nurul Lubis , Christian Geishauser , Hsien-Chin Lin , Carel van Niekerk , Michael Heck , Shutong Feng , Milica Gašić

Large language models (LLMs) have demonstrated remarkable capabilities in handling complex dialogue tasks without requiring use case-specific fine-tuning. However, analyzing live dialogues in real-time necessitates low-latency processing…

Computation and Language · Computer Science 2025-03-10 Xuanqing Liu , Luyang Kong , Wei Niu , Afshin Khashei , Belinda Zeng , Steve Johnson , Jon Jay , Davor Golac , Matt Pope

In light of recent advances in large language models (LLMs), the expectations for the next generation of virtual assistants include enhanced naturalness and adaptability across diverse usage scenarios. However, the creation of high-quality…

Computation and Language · Computer Science 2024-06-10 Yinhong Liu , Yimai Fang , David Vandyke , Nigel Collier

The future of conversational agents will provide users with personalized information responses. However, a significant challenge in developing models is the lack of large-scale dialogue datasets that span multiple sessions and reflect…

Information Retrieval · Computer Science 2024-05-07 Hideaki Joko , Shubham Chatterjee , Andrew Ramsay , Arjen P. de Vries , Jeff Dalton , Faegheh Hasibi

Recent advances in Natural Language Interfaces (NLIs) and Large Language Models (LLMs) have transformed our approach to NLP tasks, shifting the focus towards a more Pragmatics-based approach. This shift enables more natural interactions…

Human-Computer Interaction · Computer Science 2024-09-23 Roderick Tabalba , Christopher J. Lee , Giorgio Tran , Nurit Kirshenbaum , Jason Leigh

Standard single-turn, static benchmarks fall short in evaluating the nuanced capabilities of Large Language Models (LLMs) on complex tasks such as software engineering. In this work, we propose a novel interactive evaluation framework that…

Artificial Intelligence · Computer Science 2025-08-27 Dimitrios Rontogiannis , Maxime Peyrard , Nicolas Baldwin , Martin Josifoski , Robert West , Dimitrios Gunopulos

Recent progress on large language models (LLMs) has enabled dialogue agents to generate highly naturalistic and plausible text. However, current LLM language generation focuses on responding accurately to questions and requests with a…

Machine Learning · Computer Science 2024-11-11 Joey Hong , Jessica Lin , Anca Dragan , Sergey Levine

Large language models (LLMs) gained immense popularity due to their impressive capabilities in unstructured conversations. Empowering LLMs with advanced prompting strategies such as reasoning and acting (ReAct) (Yao et al., 2022) has shown…

Computation and Language · Computer Science 2025-03-18 Michelle Elizabeth , Morgan Veyret , Miguel Couceiro , Ondrej Dusek , Lina M. Rojas-Barahona

Large language models (LLMs) have recently been applied in software engineering to perform tasks such as translating code between programming languages, generating code from natural language, and autocompleting code as it is being written.…

Human-Computer Interaction · Computer Science 2023-02-15 Steven I. Ross , Fernando Martinez , Stephanie Houde , Michael Muller , Justin D. Weisz

Which large language model (LLM) is better? Every evaluation tells a story, but what do users really think about current LLMs? This paper presents CLUE, an LLM-powered interviewer that conducts in-the-moment user experience interviews,…

Computation and Language · Computer Science 2025-06-11 Mengqiao Liu , Tevin Wang , Cassandra A. Cohen , Sarah Li , Chenyan Xiong

Modern virtual personal assistants provide a convenient interface for completing daily tasks via voice commands. An important consideration for these assistants is the ability to recover from automatic speech recognition (ASR) and natural…

Computation and Language · Computer Science 2017-12-13 Maryam Fazel-Zarandi , Shang-Wen Li , Jin Cao , Jared Casale , Peter Henderson , David Whitney , Alborz Geramifard

Recent adoption of conversational information systems has expanded the scope of user queries to include complex tasks such as personal advice-seeking. However, we identify a specific type of sought advice-a request for a moral judgment…

Computers and Society · Computer Science 2026-04-28 Hoda Ayad , Tanu Mitra

Most task-oriented dialogue (TOD) benchmarks assume users that know exactly how to use the system by constraining the user behaviors within the system's capabilities via strict user goals, namely "user familiarity" bias. This data bias…

Computation and Language · Computer Science 2024-07-02 Takyoung Kim , Jamin Shin , Young-Ho Kim , Sanghwan Bae , Sungdong Kim