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Current dialogue systems are not very engaging for users, especially when trained end-to-end without relying on proactive reengaging scripted strategies. Zhang et al. (2018) showed that the engagement level of end-to-end dialogue models…

Computation and Language · Computer Science 2018-09-07 Pierre-Emmanuel Mazaré , Samuel Humeau , Martin Raison , Antoine Bordes

In many cases of machine learning, research suggests that the development of training data might have a higher relevance than the choice and modelling of classifiers themselves. Thus, data augmentation methods have been developed to improve…

Computation and Language · Computer Science 2022-07-25 Markus Bayer , Marc-André Kaufhold , Björn Buchhold , Marcel Keller , Jörg Dallmeyer , Christian Reuter

Deep learning (DL) models have gained prominence in domains such as computer vision and natural language processing but remain underutilized for regression tasks involving tabular data. In these cases, traditional machine learning (ML)…

Machine Learning · Computer Science 2025-01-08 Assaf Shmuel , Oren Glickman , Teddy Lazebnik

Although end-to-end automatic speech recognition (E2E ASR) has achieved great performance in tasks that have numerous paired data, it is still challenging to make E2E ASR robust against noisy and low-resource conditions. In this study, we…

Audio and Speech Processing · Electrical Eng. & Systems 2021-06-08 Emiru Tsunoo , Kentaro Shibata , Chaitanya Narisetty , Yosuke Kashiwagi , Shinji Watanabe

Augmentation of task-oriented dialogues has followed standard methods used for plain-text such as back-translation, word-level manipulation, and paraphrasing despite its richly annotated structure. In this work, we introduce an augmentation…

Computation and Language · Computer Science 2022-03-23 Taha Aksu , Zhengyuan Liu , Min-Yen Kan , Nancy F. Chen

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

Artificial Intelligence · Computer Science 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

In current text-based task-oriented dialogue (TOD) systems, user emotion detection (ED) is often overlooked or is typically treated as a separate and independent task, requiring additional training. In contrast, our work demonstrates that…

Computation and Language · Computer Science 2024-07-01 Armand Stricker , Patrick Paroubek

In light of recent advances in large language models (LLMs), the expectations for the next generation of virtual assistants include enhanced naturalness and adaptability across diverse usage scenarios. However, the creation of high-quality…

Computation and Language · Computer Science 2024-06-10 Yinhong Liu , Yimai Fang , David Vandyke , Nigel Collier

Data Augmentation (DA) -- enriching training data by adding synthetic samples -- is a technique widely adopted in Computer Vision (CV) and Natural Language Processing (NLP) tasks to improve models performance. Yet, DA has struggled to gain…

Machine Learning · Computer Science 2024-01-24 Chao Wang , Alessandro Finamore , Pietro Michiardi , Massimo Gallo , Dario Rossi

This paper explores SynTOD, a new synthetic data generation approach for developing end-to-end Task-Oriented Dialogue (TOD) Systems capable of handling complex tasks such as intent classification, slot filling, conversational…

Computation and Language · Computer Science 2024-04-24 Chris Samarinas , Pracha Promthaw , Atharva Nijasure , Hansi Zeng , Julian Killingback , Hamed Zamani

Deep learning has performed remarkably well on many tasks recently. However, the superior performance of deep models relies heavily on the availability of a large number of training data, which limits the wide adaptation of deep models on…

Machine Learning · Computer Science 2022-10-14 Huiyuan Yang , Han Yu , Akane Sano

Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

End-to-end Task-oriented Dialogue Systems (TDSs) have attracted a lot of attention for their superiority (e.g., in terms of global optimization) over pipeline modularized TDSs. Previous studies on end-to-end TDSs use a single-module model…

Computation and Language · Computer Science 2019-07-12 Jiahuan Pei , Pengjie Ren , Maarten de Rijke

Online support groups for smoking cessation are economical and accessible, yet they often face challenges with low user engagement and stigma. The use of an automatic conversational agent would improve engagement by ensuring that all user…

Computation and Language · Computer Science 2025-12-22 Salar Hashemitaheri , Ian Harris

Task-oriented dialogue (ToD) benchmarks provide an important avenue to measure progress and develop better conversational agents. However, existing datasets for end-to-end ToD modeling are limited to a single language, hindering the…

Computation and Language · Computer Science 2021-06-08 Zhaojiang Lin , Andrea Madotto , Genta Indra Winata , Peng Xu , Feijun Jiang , Yuxiang Hu , Chen Shi , Pascale Fung

An important unexplored aspect in previous work on user satisfaction estimation for Task-Oriented Dialogue (TOD) systems is their evaluation in terms of robustness for the identification of user dissatisfaction: current benchmarks for user…

Computation and Language · Computer Science 2024-08-21 Amin Abolghasemi , Zhaochun Ren , Arian Askari , Mohammad Aliannejadi , Maarten de Rijke , Suzan Verberne

Reinforcement learning (RL) is a powerful approach to enhance task-oriented dialogue (TOD) systems. However, existing RL methods tend to mainly focus on generation tasks, such as dialogue policy learning (DPL) or response generation (RG),…

Artificial Intelligence · Computer Science 2024-06-21 Huifang Du , Shuqin Li , Minghao Wu , Xuejing Feng , Yuan-Fang Li , Haofen Wang

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

Many neural text-to-speech architectures can synthesize nearly natural speech from text inputs. These architectures must be trained with tens of hours of annotated and high-quality speech data. Compiling such large databases for every new…

Audio and Speech Processing · Electrical Eng. & Systems 2023-06-21 Kishor Kayyar Lakshminarayana , Christian Dittmar , Nicola Pia , Emanuël Habets

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Artificial Intelligence · Computer Science 2024-10-15 Ming Zhang , Caishuang Huang , Yilong Wu , Shichun Liu , Huiyuan Zheng , Yurui Dong , Yujiong Shen , Shihan Dou , Jun Zhao , Junjie Ye , Qi Zhang , Tao Gui , Xuanjing Huang