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Dialogue Policy Learning is a key component in a task-oriented dialogue system (TDS) that decides the next action of the system given the dialogue state at each turn. Reinforcement Learning (RL) is commonly chosen to learn the dialogue…

Computation and Language · Computer Science 2023-11-09 Wai-Chung Kwan , Hongru Wang , Huimin Wang , Kam-Fai Wong

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…

Computation and Language · Computer Science 2022-03-09 Ruijie Yan , Shuang Peng , Haitao Mi , Liang Jiang , Shihui Yang , Yuchi Zhang , Jiajun Li , Liangrui Peng , Yongliang Wang , Zujie Wen

$ $Dialogue systems are evaluated depending on their type and purpose. Two categories are often distinguished: (1) task-oriented dialogue systems (TDS), which are typically evaluated on utility, i.e., their ability to complete a specified…

Information Retrieval · Computer Science 2022-04-27 Clemencia Siro , Mohammad Aliannejadi , Maarten de Rijke

Recent advances in task-oriented dialogue (TOD) systems, driven by large language models (LLMs) with extensive API and tool integration, have enabled conversational agents to coordinate interleaved goals, maintain long-horizon context, and…

Computation and Language · Computer Science 2026-02-02 Yifei Zhang , Hooshang Nayyeri , Rinat Khaziev , Emine Yilmaz , Gokhan Tur , Dilek Hakkani-Tür , Hari Thadakamalla

Recently, end-to-end (E2E) automatic speech recognition (ASR) models have made great strides and exhibit excellent performance in general speech recognition. However, there remain several challenging scenarios that E2E models are not…

Computation and Language · Computer Science 2023-06-16 Zheng Liang , Zheshu Song , Ziyang Ma , Chenpeng Du , Kai Yu , Xie Chen

The underlying difference of linguistic patterns between general text and task-oriented dialogue makes existing pre-trained language models less useful in practice. In this work, we unify nine human-human and multi-turn task-oriented…

Computation and Language · Computer Science 2020-10-02 Chien-Sheng Wu , Steven Hoi , Richard Socher , Caiming Xiong

Instruction fine-tuning is crucial in NLP tasks, enhancing pretrained models' instruction-following capabilities and task-specific performance. However, obtaining high-quality fine-tuning data for large models is challenging due to data…

Computation and Language · Computer Science 2025-06-05 Liang Yue , Yihong Tang , Kehai Chen , Jie Liu , Min Zhang

As a recent development, task-oriented dialogues (TODs) have been enriched with chitchat in an effort to make dialogues more diverse and engaging. This enhancement is particularly valuable as TODs are often confined to narrow domains,…

Computation and Language · Computer Science 2024-01-26 Armand Stricker , Patrick Paroubek

End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses,…

Computation and Language · Computer Science 2023-04-04 Yuncheng Hua , Xiangyu Xi , Zheng Jiang , Guanwei Zhang , Chaobo Sun , Guanglu Wan , Wei Ye

Previous work on speaker adaptation for end-to-end speech synthesis still falls short in speaker similarity. We investigate an orthogonal approach to the current speaker adaptation paradigms, speaker augmentation, by creating artificial…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-10 Erica Cooper , Cheng-I Lai , Yusuke Yasuda , Junichi Yamagishi

The performance of learning models heavily relies on the availability and adequacy of training data. To address the dataset adequacy issue, researchers have extensively explored data augmentation (DA) as a promising approach. DA generates…

Computation and Language · Computer Science 2023-08-22 Dania Refai , Saleh Abo-Soud , Mohammad Abdel-Rahman

Language systems have been of great interest to the research community and have recently reached the mass market through various assistant platforms on the web. Reinforcement Learning methods that optimize dialogue policies have seen…

Machine Learning · Computer Science 2024-02-09 Floris den Hengst , Mark Hoogendoorn , Frank van Harmelen , Joost Bosman

Data augmentation (DA) is ubiquitously used in training of Automatic Speech Recognition (ASR) models. DA offers increased data variability, robustness and generalization against different acoustic distortions. Recently, personalization of…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-20 Pablo Peso Parada , Spyros Fontalis , Md Asif Jalal , Karthikeyan Saravanan , Anastasios Drosou , Mete Ozay , Gil Ho Lee , Jungin Lee , Seokyeong Jung

Large language models (LLMs) can reshape information processing by handling data analysis, visualization, and interpretation in an interactive, context-aware dialogue with users, including voice interaction, while maintaining high…

Artificial Intelligence · Computer Science 2025-11-25 Mohammad Nour Al Awad , Sergey Ivanov , Olga Tikhonova , Ivan Khodnenko

Recent works have empirically shown the effectiveness of data augmentation (DA) in NLP tasks, especially for those suffering from data scarcity. Intuitively, given the size of generated data, their diversity and quality are crucial to the…

Computation and Language · Computer Science 2022-04-26 Minyi Zhao , Lu Zhang , Yi Xu , Jiandong Ding , Jihong Guan , Shuigeng Zhou

We present DIALIGHT, a toolkit for developing and evaluating multilingual Task-Oriented Dialogue (ToD) systems which facilitates systematic evaluations and comparisons between ToD systems using fine-tuning of Pretrained Language Models…

Computation and Language · Computer Science 2024-01-05 Songbo Hu , Xiaobin Wang , Zhangdie Yuan , Anna Korhonen , Ivan Vulić

Recently, data augmentation (DA) methods have been proven to be effective for pre-trained language models (PLMs) in low-resource settings, including few-shot named entity recognition (NER). However, conventional NER DA methods are mostly…

Computation and Language · Computer Science 2023-05-22 Huiming Wang , Liying Cheng , Wenxuan Zhang , De Wen Soh , Lidong Bing

Data augmentation has been widely used to improve deep neural networks in many research fields, such as computer vision. However, less work has been done in the context of text, partially due to its discrete nature and the complexity of…

Computation and Language · Computer Science 2021-01-12 Ping Yu , Ruiyi Zhang , Yang Zhao , Yizhe Zhang , Chunyuan Li , Changyou Chen

Data augmentation involves generating synthetic samples that resemble those in a given dataset. In resource-limited fields where high-quality data is scarce, augmentation plays a crucial role in increasing the volume of training data. This…

Computation and Language · Computer Science 2024-12-30 Md. Tariquzzaman , Audwit Nafi Anam , Naimul Haque , Mohsinul Kabir , Hasan Mahmud , Md Kamrul Hasan

While automatic speech recognition (ASR) systems have achieved remarkable performance with large-scale datasets, their efficacy remains inadequate in low-resource settings, encompassing dialects, accents, minority languages, and long-tail…

Audio and Speech Processing · Electrical Eng. & Systems 2024-10-23 Guanrou Yang , Fan Yu , Ziyang Ma , Zhihao Du , Zhifu Gao , Shiliang Zhang , Xie Chen
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