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The proliferation of e-commerce has made web shopping platforms key gateways for customers navigating the vast digital marketplace. Yet this rapid expansion has led to a noisy and fragmented information environment, increasing cognitive…

Information Retrieval · Computer Science 2026-02-16 Sunghwan Kim , Ryang Heo , Yongsik Seo , Jinyoung Yeo , Dongha Lee

We study the use of large language model-based agents for interacting with software via web browsers. Unlike prior work, we focus on measuring the agents' ability to perform tasks that span the typical daily work of knowledge workers…

Workspace learning requires AI agents to identify, reason over, exploit, and update explicit and implicit dependencies among heterogeneous files in a worker's workspace, enabling them to complete both routine and advanced tasks effectively.…

With the advancement of Large-Language Models (LLMs) and Large Vision-Language Models (LVMs), agents have shown significant capabilities in various tasks, such as data analysis, gaming, or code generation. Recently, there has been a surge…

Human-Computer Interaction · Computer Science 2024-05-09 Kihoon Son , Jinhyeon Kwon , DaEun Choi , Tae Soo Kim , Young-Ho Kim , Sangdoo Yun , Juho Kim

The growing capabilities of large language models (LLMs) in instruction-following and context-understanding lead to the era of agents with numerous applications. Among these, task planning agents have become especially prominent in…

Recent advances in AI agents capable of solving complex, everyday tasks, from scheduling to customer service, have enabled deployment in real-world settings, but their possibilities for unsafe behavior demands rigorous evaluation. While…

Artificial Intelligence · Computer Science 2026-02-18 Sanidhya Vijayvargiya , Aditya Bharat Soni , Xuhui Zhou , Zora Zhiruo Wang , Nouha Dziri , Graham Neubig , Maarten Sap

The increasing deployment of autonomous AI agents on the web is hampered by a fundamental misalignment: agents must infer affordances from human-oriented user interfaces, leading to brittle, inefficient, and insecure interactions. To…

Human-Computer Interaction · Computer Science 2025-11-17 Sven Schultze , Meike Verena Kietzmann , Nils-Lucas Schönfeld , Ruth Stock-Homburg

Web agents based on large language models have demonstrated promising capability in automating web tasks. However, current web agents struggle to reason out sensible actions due to the limitations of predicting environment changes, and…

Artificial Intelligence · Computer Science 2026-02-18 Zhouzhou Shen , Xueyu Hu , Xiyun Li , Tianqing Fang , Juncheng Li , Shengyu Zhang

Specialized web tasks in finance, biomedicine, and pharmaceuticals remain challenging due to missing domain priors: queries drift, evidence is noisy, and reasoning is brittle. We present WebExpert, a domain-aware web agent that we implement…

Information Retrieval · Computer Science 2026-04-09 Yuelin Hu , Zhengxue Cheng , Ronghua Wu , Qunshan Gu , Hongwei Hu , Wei Liu , Qiao Liang , Li Song

Training web agents to navigate complex, real-world websites requires them to master $\textit{subtasks}$ - short-horizon interactions on multiple UI components (e.g., choosing the correct date in a date picker, or scrolling in a container…

LLM web agents now browse and take actions on the open web, yet current agent evaluations are constrained to sandboxed environments or artificial tasks. We introduce BrowserArena, a live open-web agent evaluation platform that collects…

Artificial Intelligence · Computer Science 2025-10-08 Sagnik Anupam , Davis Brown , Shuo Li , Eric Wong , Hamed Hassani , Osbert Bastani

This paper introduces BioAgent Bench, a benchmark dataset and an evaluation suite designed for measuring the performance and robustness of AI agents in common bioinformatics tasks. The benchmark contains curated end-to-end tasks (e.g.,…

Artificial Intelligence · Computer Science 2026-05-08 Dionizije Fa , Marko Culjak , Bruno Pandza , Mateo Cupic

Scenario testing is an important technique for detecting errors in web systems. Testers draft test scenarios and convert them into test scripts for execution. Early methods relied on testers to convert test scenarios into test scripts.…

Software Engineering · Computer Science 2026-04-16 Zhenyu Wan , Gong Chen , Qing Huang , Xiaoyuan Xie

Current paradigms for training GUI agents are fundamentally limited by a reliance on either unsafe, non-reproducible live web interactions or costly, scarce human-crafted data and environments. We argue this focus on data volume overlooks a…

Artificial Intelligence · Computer Science 2026-04-15 Sicheng Fan , Qingyun Shi , Shengze Xu , Shengbo Cai , Tieyong Zeng , Li Ling , Yanyi Shang , Dehan Kong

Information seeking is a fundamental requirement for humans. However, existing LLM agents rely heavily on open-web search, which exposes two fundamental weaknesses: online content is noisy and unreliable, and many real-world tasks require…

Computation and Language · Computer Science 2025-10-07 Yaxin Du , Yuanshuo Zhang , Xiyuan Yang , Yifan Zhou , Cheng Wang , Gongyi Zou , Xianghe Pang , Wenhao Wang , Menglan Chen , Shuo Tang , Zhiyu Li , Feiyu Xiong , Siheng Chen

Modern AI benchmarks operate at a complexity that outpaces traditional verification methods. Tasks authored by domain experts often contain implicit assumptions, incomplete environment specifications, and brittle evaluation logic that human…

Computation and Language · Computer Science 2026-05-27 Junlin Wang , Federico Bianchi , Shang Zhu , Fan Nie , Yongchan Kwon , Bhuwan Dhingra , James Zou

Agentic workflows built on low-code orchestration platforms enable rapid development of multi-agent systems, but they also introduce new and poorly understood failure modes that hinder reliability and maintainability. Unlike traditional…

Artificial Intelligence · Computer Science 2026-03-02 Xuyan Ma , Xiaofei Xie , Yawen Wang , Junjie Wang , Boyu Wu , Mingyang Li , Qing Wang

Modern work relies on an assortment of digital collaboration tools, yet routine processes continue to suffer from human error and delay. To address this gap, this dissertation extends TheAgentCompany with a finance-focused environment and…

Artificial Intelligence · Computer Science 2025-12-03 Rory Milsom

AI agents may be able to automate your inbox, but can they automate other routine aspects of your life? Everyday online tasks offer a realistic yet unsolved testbed for evaluating the next generation of AI agents. To this end, we introduce…

Graphical User Interface (GUI) agents show great potential for enabling foundation models to complete real-world tasks, revolutionizing human-computer interaction and improving human productivity. In this report, we present OmegaUse, a…