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Agentic systems have been widely studied to automate software engineering jobs such as bug fixing. As these systems increasingly tackle complex tasks, understanding where and why they fail becomes essential for iterative refinement and…

Software Engineering · Computer Science 2026-05-27 Minxing Wang , Xiaofei Xie , Yintong Huo

Large Language Model (LLM) web agents often struggle with long-horizon web navigation and web task completion in new websites, producing inefficient action sequences unless fine-tuned on environment-specific data. We show that…

Existing benchmarks for grounding language in interactive environments either lack real-world linguistic elements, or prove difficult to scale up due to substantial human involvement in the collection of data or feedback signals. To bridge…

Computation and Language · Computer Science 2023-02-09 Shunyu Yao , Howard Chen , John Yang , Karthik Narasimhan

Language agents increasingly act as web-enabled systems that search, browse, and synthesize information from diverse sources. However, these sources can include unreliable or adversarial content, and the robustness of agents to adversarial…

Artificial Intelligence · Computer Science 2026-03-03 Shrey Shah , Levent Ozgur

Existing AI benchmarks for software automation rarely combine cross-application coordination, autonomous API discovery, and policy adherence. Real business workflows demand all three: a single task may span a CRM, inbox, calendar, and…

Artificial Intelligence · Computer Science 2026-04-22 Daniel Shepard , Robin Salimans

Computer-Using Agents (CUAs) are rapidly extending large language models (LLMs) beyond text-based reasoning toward action execution in more complex environments, such as web browsers and graphical user interfaces (GUIs). However, existing…

Modern human labor is characterized by specialization; we train for years and develop particular tools that allow us to perform well across a variety of tasks. In addition, AI agents have been specialized for domains such as software…

Computation and Language · Computer Science 2025-06-04 Aditya Bharat Soni , Boxuan Li , Xingyao Wang , Valerie Chen , Graham Neubig

Autonomy via agents using large language models (LLMs) for personalized, standardized tasks boosts human efficiency. Automating web tasks (like booking hotels within a budget) is increasingly sought after. Fulfilling practical needs, the…

Artificial Intelligence · Computer Science 2025-05-27 Ke Yang , Yao Liu , Sapana Chaudhary , Rasool Fakoor , Pratik Chaudhari , George Karypis , Huzefa Rangwala

While current Computer Use Agent (CUA) benchmarks measure task completion effectively, they provide limited assessment of enterprise deployment readiness, emphasizing functional correctness over the operational reliability required for…

Software Engineering · Computer Science 2025-11-24 Horia Cristescu , Charles Park , Trong Canh Nguyen , Sergiu Talmacel , Alexandru-Gabriel Ilie , Stefan Adam

Autonomous embodied agents live on an Internet of multimedia websites. Can they hop around multimodal websites to complete complex user tasks? Existing benchmarks fail to assess them in a realistic, evolving environment for their embodiment…

Computer Vision and Pattern Recognition · Computer Science 2025-07-01 Shulin Tian , Ziniu Zhang , Liangyu Chen , Ziwei Liu

Graphical User Interface (GUI) agents have the potential to assist users in interacting with complex software (e.g., PowerPoint, Photoshop). While prior research has primarily focused on automating user actions through clicks and…

Computer Vision and Pattern Recognition · Computer Science 2026-03-30 Saelyne Yang , Jaesang Yu , Yi-Hao Peng , Kevin Qinghong Lin , Jae Won Cho , Yale Song , Juho Kim

Graphical User Interface (GUI) agents have gained substantial attention due to their impressive capabilities to complete tasks through multiple interactions within GUI environments. However, existing agents primarily focus on enhancing the…

Computation and Language · Computer Science 2025-05-28 Qinzhuo Wu , Pengzhi Gao , Wei Liu , Jian Luan

Graphical User Interface (GUI) agents show strong capabilities for automating web tasks, but existing interactive benchmarks primarily target benign, predictable consumer environments. Their effectiveness in high-stakes, investigative…

Artificial Intelligence · Computer Science 2026-04-16 Renqi Chen , Zeyin Tao , Jianming Guo , Jing Wang , Zezhou Xu , Jingzhe Zhu , Qingqing Sun , Tianyi Zhang , Shuai Chen

Generative AI is being leveraged to solve a variety of computer-use tasks involving desktop applications. State-of-the-art systems have focused solely on improving accuracy on leading benchmarks. However, these systems are practically…

Artificial Intelligence · Computer Science 2026-05-19 Reyna Abhyankar , Qi Qi , Yiying Zhang

While Graphical User Interface (GUI) agents have shown promising performance in automated device interaction, they primarily depend on static parametric knowledge from pre-training or instruction tuning. This reliance fundamentally limits…

Artificial Intelligence · Computer Science 2026-05-19 Jingjing Liu , Ziye Huang , Zihao Cheng , Zeming Liu , Jiahong Wu , Yuhang Guo , Kehai Chen , Yunhong Wang , Haifeng Wang

Agentic systems augment large language models with external tools and iterative decision making, enabling complex tasks such as deep research, function calling, and coding. However, their long and intricate execution traces make failure…

ReAct has become the default architecture across LLM agents, and many existing web agents follow this paradigm. We argue that it is the wrong default for web agents. Instead, web agents should default to plan-then-execute: commit to a…

Cryptography and Security · Computer Science 2026-05-15 Julien Piet , Annabella Chow , Yiwei Hou , Muxi Lyu , Sylvie Venuto , Jinhao Zhu , Raluca Ada Popa , David Wagner

AI agents are increasingly deployed to execute important tasks. While rising accuracy scores on standard benchmarks suggest rapid progress, many agents still continue to fail in practice. This discrepancy highlights a fundamental limitation…

Artificial Intelligence · Computer Science 2026-02-24 Stephan Rabanser , Sayash Kapoor , Peter Kirgis , Kangheng Liu , Saiteja Utpala , Arvind Narayanan

Recent advancements in large language models (LLMs) have significantly improved the capabilities of web agents. However, effectively navigating complex and dynamic web environments still requires more advanced trajectory-level planning and…

Artificial Intelligence · Computer Science 2025-07-08 Yifei Gao , Junhong Ye , Jiaqi Wang , Jitao Sang

The advances made by Large Language Models (LLMs) have led to the pursuit of LLM agents that can solve intricate, multi-step reasoning tasks. As with any research pursuit, benchmarking and evaluation are key corner stones to efficient and…

Artificial Intelligence · Computer Science 2024-04-10 Luca Gioacchini , Giuseppe Siracusano , Davide Sanvito , Kiril Gashteovski , David Friede , Roberto Bifulco , Carolin Lawrence
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