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Concept designers in the entertainment industry create highly detailed, often imaginary environments for movies, games, and TV shows. Their early ideation phase requires intensive research, brainstorming, visual exploration, and combination…

How can we design AI tools that effectively support human decision-making by complementing and enhancing users' reasoning processes? Common recommendation-centric approaches face challenges such as inappropriate reliance or a lack of…

Explainability has been a challenge in AI for as long as AI has existed. With the recently increased use of AI in society, it has become more important than ever that AI systems would be able to explain the reasoning behind their results…

Augmentative and alternative communication (AAC) is a field of research and practice that works with people who have a communication disability. One form AAC can take is a high-tech tool, such as a software-based communication system. Like…

Artificial Intelligence (AI) is being increasingly deployed in practical applications. However, there is a major concern whether AI systems will be trusted by humans. In order to establish trust in AI systems, there is a need for users to…

With machine learning models being increasingly applied to various decision-making scenarios, people have spent growing efforts to make machine learning models more transparent and explainable. Among various explanation techniques,…

Lived experiences fundamentally shape how individuals interact with AI systems, influencing perceptions of safety, trust, and usability. While prior research has focused on developing techniques to emulate human preferences, and proposed…

Deep learning models for natural language processing (NLP) are increasingly adopted and deployed by analysts without formal training in NLP or machine learning (ML). However, the documentation intended to convey the model's details and…

In order to engender trust in AI, humans must understand what an AI system is trying to achieve, and why. To overcome this problem, the underlying AI process must produce justifications and explanations that are both transparent and…

Human-AI Interaction (HAI) guidelines and design principles have become increasingly important in both industry and academia to guide the development of AI systems that align with user needs and expectations. However, large-scale empirical…

As reliance on AI systems for decision-making grows, it becomes critical to ensure that human users can appropriately balance trust in AI suggestions with their own judgment, especially in high-stakes domains like healthcare. However, human…

Developers play a central role in determining how machine learning systems are explained in practice, yet they are rarely trained to design explanations for non-technical audiences. Despite this, transparency and explainability requirements…

Divergent thinking activities, like research and ideation, are key drivers of innovation in UI/UX design. Existing research has explored AI's role in automating design tasks, but leaves a critical gap in understanding how AI specifically…

A growing research explores the usage of AI explanations on user's decision phases for human-AI collaborative decision-making. However, previous studies found the issues of overreliance on `wrong' AI outputs. In this paper, we propose…

Explainable AI constitutes a fundamental step towards establishing fairness and addressing bias in algorithmic decision-making. Despite the large body of work on the topic, the benefit of solutions is mostly evaluated from a conceptual or…

The growing attention to artificial intelligence-based applications has led to research interest in explainability issues. This emerging research attention on explainable AI (XAI) advocates the need to investigate end user-centric…

In the last years, XAI research has mainly been concerned with developing new technical approaches to explain deep learning models. Just recent research has started to acknowledge the need to tailor explanations to different contexts and…

Clients often partner with AI experts to develop AI applications tailored to their needs. In these partnerships, careful planning and clear communication are critical, as inaccurate or incomplete specifications can result in misaligned…

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Many guidelines for responsible AI have been suggested to help AI practitioners in the development of ethical and responsible AI systems. However, these guidelines are often neither grounded in regulation nor usable by different roles, from…