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Explainable AI (XAI) has established itself as an important component of AI-driven interactive systems. With Augmented Reality (AR) becoming more integrated in daily lives, the role of XAI also becomes essential in AR because end-users will…

Artificial intelligence-augmented technology represents a considerable opportunity for improving healthcare delivery. Significant progress has been made to demonstrate the value of complex models to enhance clinicians` efficiency in…

Human-Computer Interaction · Computer Science 2025-04-08 Mohammad Golam Kibria , Lauren Kucirka , Javed Mostafa

Explainable AI (XAI) is widely viewed as a sine qua non for ever-expanding AI research. A better understanding of the needs of XAI users, as well as human-centered evaluations of explainable models are both a necessity and a challenge. In…

Artificial Intelligence · Computer Science 2024-10-17 Yao Rong , Tobias Leemann , Thai-trang Nguyen , Lisa Fiedler , Peizhu Qian , Vaibhav Unhelkar , Tina Seidel , Gjergji Kasneci , Enkelejda Kasneci

Artificial Intelligence (AI) is one of the major technological advancements of this century, bearing incredible potential for users through AI-powered applications and tools in numerous domains. Being often black-box (i.e., its…

Human-Computer Interaction · Computer Science 2026-03-18 Eleonora Cappuccio , Andrea Esposito , Francesco Greco , Giuseppe Desolda , Rosa Lanzilotti , Salvatore Rinzivillo

AI systems are becoming active participants in organizational and knowledge work. They increasingly interact with humans, coordinate workflows, and operate in multi-agent arrangements. Understanding their effects therefore requires more…

Artificial Intelligence · Computer Science 2026-05-19 Yingjie Zhang , Chun Feng , Weizhang Zhu , Tianshu Sun

Artificial Intelligence (AI) repeatedly match or outperform radiologists in lab experiments. However, real-world implementations of radiological AI-based systems are found to provide little to no clinical value. This paper explores how to…

As AI becomes embedded in customer-facing systems, ethical scrutiny has largely focused on models, data, and governance. Far less attention has been paid to how AI is experienced through user-facing design. This commentary argues that many…

Human-Computer Interaction · Computer Science 2026-03-31 Neha Puri , Tim Dixon

Generative Artificial Intelligence (Generative AI) holds significant promise in reshaping interactive systems design, yet its potential across the four key phases of human-centered design remains underexplored. This article addresses this…

Human-Computer Interaction · Computer Science 2024-11-06 Marie Muehlhaus , Jürgen Steimle

There is a growing need to understand how digital systems can support clinical decision-making, particularly as artificial intelligence (AI) models become increasingly complex and less human-interpretable. This complexity raises concerns…

Explainability is one of the key ethical concepts in the design of AI systems. However, attempts to operationalize this concept thus far have tended to focus on approaches such as new software for model interpretability or guidelines with…

Computers and Society · Computer Science 2020-10-06 Ben Zevenbergen , Allison Woodruff , Patrick Gage Kelley

As AI systems increasingly shape decision making in creative design contexts, understanding how humans engage with these tools has become a critical challenge for interactive intelligent systems research. This paper contributes a challenge…

Human-Computer Interaction · Computer Science 2025-10-29 Sean P. Walton , Ben J. Evans , Alma A. M. Rahat , James Stovold , Jakub Vincalek

Client-designer alignment is crucial to the success of design projects, yet little research has explored how digital technologies might influence this alignment. To address this gap, this paper presents a three-phase study investigating how…

Human-Computer Interaction · Computer Science 2025-06-16 Daniel Hove Paludan , Julie Fredsgård , Kasper Patrick Bährentz , Ilhan Aslan

Explainability features are intended to provide insight into the internal mechanisms of an AI device, but there is a lack of evaluation techniques for assessing the quality of provided explanations. We propose a framework to assess and…

Artificial Intelligence · Computer Science 2025-06-18 Miguel A. Lago , Ghada Zamzmi , Brandon Eich , Jana G. Delfino

The co creativity community is making significant progress in developing more sophisticated and tailored systems to support and enhance human creativity. Design considerations from prior work can serve as a valuable and efficient foundation…

Human-Computer Interaction · Computer Science 2025-06-30 Saloni Singh , Koen Hindriks , Dirk Heylen , Kim Baraka

Conversational human-AI interaction (CHAI) have recently driven mainstream adoption of AI. However, CHAI poses two key challenges for designers and researchers: users frequently have ambiguous goals and an incomplete understanding of AI…

Human-Computer Interaction · Computer Science 2025-01-31 Arthur Caetano , Kavya Verma , Atieh Taheri , Radha Kumaran , Zichen Chen , Jiaao Chen , Tobias Höllerer , Misha Sra

Interactive intelligent systems, i.e., interactive systems that employ AI technologies, are currently present in many parts of our social, public and political life. An issue reoccurring often in the development of these systems is the…

Human-Computer Interaction · Computer Science 2019-09-17 Maximilian Mackeprang , Claudia Müller-Birn , Maximilian Timo Stauss

Explainable AI (XAI) can greatly enhance user trust and satisfaction in AI-assisted decision-making processes. Recent findings suggest that a single explainer may not meet the diverse needs of multiple users in an AI system; indeed, even…

"Human-aware" has become a popular keyword used to describe a particular class of AI systems that are designed to work and interact with humans. While there exists a surprising level of consistency among the works that use the label…

Robotics · Computer Science 2024-07-16 Silvia Tulli , Stylianos Loukas Vasileiou , Sarath Sreedharan

Although AI has significant potential to transform society, there are serious concerns about its ability to behave and make decisions responsibly. Many ethical regulations, principles, and guidelines for responsible AI have been issued…

Artificial Intelligence · Computer Science 2022-09-21 Qinghua Lu , Liming Zhu , Xiwei Xu , Jon Whittle

As artificial intelligence (AI) continues advancing, ensuring positive societal impacts becomes critical, especially as AI systems become increasingly ubiquitous in various aspects of life. However, developing "AI for good" poses…

Artificial Intelligence · Computer Science 2024-12-20 Willem van der Maden , Derek Lomas , Paul Hekkert