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Explainable AI (XAI) research has been booming, but the question "$\textbf{To whom}$ are we making AI explainable?" is yet to gain sufficient attention. Not much of XAI is comprehensible to non-AI experts, who nonetheless, are the primary…

Human-Computer Interaction · Computer Science 2021-12-03 Helen Jiang , Erwen Senge

Explainable Artificial Intelligence (XAI) has become popular in the last few years. The Artificial Intelligence (AI) community in general, and the Machine Learning (ML) community in particular, is coming to the realisation that in many…

Artificial Intelligence · Computer Science 2026-02-24 Raymond Sheh , Isaac Monteath

Explainable Artificial Intelligence (XAI) is critical for ensuring trust and accountability, yet its development remains predominantly visual. For blind and low-vision (BLV) users, the lack of accessible explanations creates a fundamental…

Human-Computer Interaction · Computer Science 2026-05-05 Abu Noman Md Sakib , Protik Dey , Zijie Zhang , Taslima Akter

A surge of interest in explainable AI (XAI) has led to a vast collection of algorithmic work on the topic. While many recognize the necessity to incorporate explainability features in AI systems, how to address real-world user needs for…

Human-Computer Interaction · Computer Science 2021-09-07 Q. Vera Liao , Daniel Gruen , Sarah Miller

Artificial intelligence (AI) has huge potential to improve the health and well-being of people, but adoption in clinical practice is still limited. Lack of transparency is identified as one of the main barriers to implementation, as…

Artificial Intelligence · Computer Science 2021-01-06 Aniek F. Markus , Jan A. Kors , Peter R. Rijnbeek

Deployed artificial intelligence (AI) often impacts humans, and there is no one-size-fits-all metric to evaluate these tools. Human-centered evaluation of AI-based systems combines quantitative and qualitative analysis and human input. It…

Human-Computer Interaction · Computer Science 2023-03-14 Teresa Datta , John P. Dickerson

The wide exploration of large language models (LLMs) raises the awareness of alignment between healthcare stakeholder preferences and model outputs. This alignment becomes a crucial foundation to empower the healthcare workflow effectively,…

Computers and Society · Computer Science 2025-05-07 Kexin Ding , Mu Zhou , Akshay Chaudhari , Shaoting Zhang , Dimitris N. Metaxas

The rapid growth of research in explainable artificial intelligence (XAI) follows on two substantial developments. First, the enormous application success of modern machine learning methods, especially deep and reinforcement learning, which…

Artificial Intelligence · Computer Science 2020-05-06 S. Atakishiyev , H. Babiker , N. Farruque , R. Goebel1 , M-Y. Kima , M. H. Motallebi , J. Rabelo , T. Syed , O. R. Zaïane

Explainability of AI systems is critical for users to take informed actions. Understanding "who" opens the black-box of AI is just as important as opening it. We conduct a mixed-methods study of how two different groups--people with and…

Human-Computer Interaction · Computer Science 2024-03-07 Upol Ehsan , Samir Passi , Q. Vera Liao , Larry Chan , I-Hsiang Lee , Michael Muller , Mark O. Riedl

Machine learning systems are increasingly used to support public sector decision-making across a variety of sectors. Given concerns around accountability in these domains, and amidst accusations of intentional or unintentional bias, there…

Computers and Society · Computer Science 2018-11-06 Michael Veale

Explainable artificial intelligence and interpretable machine learning are research domains growing in importance. Yet, the underlying concepts remain somewhat elusive and lack generally agreed definitions. While recent inspiration from…

Artificial Intelligence · Computer Science 2022-09-12 Kacper Sokol , Peter Flach

AI is becoming increasingly common across different domains. However, as sophisticated AI-based systems are often black-boxed, rendering the decision-making logic opaque, users find it challenging to comply with their recommendations.…

Artificial Intelligence · Computer Science 2024-06-19 Niklas Kühl , Christian Meske , Maximilian Nitsche , Jodie Lobana

Recent legislation proposals have significantly increased the demand for eXplainable Artificial Intelligence (XAI) in many businesses, especially in so-called `high-risk' domains, such as recruitment. Within recruitment, AI has become…

Human-Computer Interaction · Computer Science 2023-09-12 Roan Schellingerhout , Francesco Barile , Nava Tintarev

Explainable Artificial Intelligence (XAI) aims to improve the transparency of machine learning (ML) pipelines. We systematize the increasingly growing (but fragmented) microcosm of studies that develop and utilize XAI methods for defensive…

Cryptography and Security · Computer Science 2023-03-06 Azqa Nadeem , Daniël Vos , Clinton Cao , Luca Pajola , Simon Dieck , Robert Baumgartner , Sicco Verwer

AI-based recommender systems increasingly influence recruitment decisions. Thus, transparency and responsible adoption in Human Resource Management (HRM) are critical. This study examines how HR managers' AI literacy influences their…

Human-Computer Interaction · Computer Science 2025-09-30 Yannick Kalff , Katharina Simbeck

AI models and services are used in a growing number of highstakes areas, resulting in a need for increased transparency. Consistent with this, several proposals for higher quality and more consistent documentation of AI data, models, and…

Public and nonprofit organizations often hesitate to adopt AI tools because most models are opaque even though standard approaches typically analyze aggregate patterns rather than offering actionable, case-level guidance. This study tests a…

Computers and Society · Computer Science 2025-10-23 Ji Ma , Albert Casella

There is broad agreement that Artificial Intelligence (AI) systems, particularly those using Machine Learning (ML), should be able to "explain" their behavior. Unfortunately, there is little agreement as to what constitutes an…

Human-Computer Interaction · Computer Science 2022-07-04 Leilani H. Gilpin , Andrew R. Paley , Mohammed A. Alam , Sarah Spurlock , Kristian J. Hammond

Explainability is important for the transparency of autonomous and intelligent systems and for helping to support the development of appropriate levels of trust. There has been considerable work on developing approaches for explaining…

Artificial Intelligence · Computer Science 2025-02-17 Michael Winikoff , John Thangarajah , Sebastian Rodriguez

This paper introduces an approach to increasing the explainability of artificial intelligence (AI) systems by embedding Large Language Models (LLMs) within standardized analytical processes. While traditional explainable AI (XAI) methods…

Artificial Intelligence · Computer Science 2025-11-11 Marc Jansen , Marcel Pehlke