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Intent detection is a critical component of task-oriented dialogue systems (TODS) which enables the identification of suitable actions to address user utterances at each dialog turn. Traditional approaches relied on computationally…
Large language models (LLMs) demonstrate remarkable text comprehension and generation capabilities but often lack the ability to utilize up-to-date or domain-specific knowledge not included in their training data. To address this gap, we…
Accurate multi-turn intent classification is essential for advancing conversational AI systems. However, challenges such as the scarcity of comprehensive datasets and the complexity of contextual dependencies across dialogue turns hinder…
Task-oriented dialogue systems (TODS) are continuing to rise in popularity as various industries find ways to effectively harness their capabilities, saving both time and money. However, even state-of-the-art TODS are not yet reaching their…
When applied directly in an end-to-end manner to medical follow-up tasks, Large Language Models (LLMs) often suffer from uncontrolled dialog flow and inaccurate information extraction due to the complexity of follow-up forms. To address…
Leader-follower interaction is an important paradigm in human-robot interaction (HRI). Yet, assigning roles in real time remains challenging for resource-constrained mobile and assistive robots. While large language models (LLMs) have shown…
Large Language Models (LLMs) have demonstrated remarkable capabilities through pretraining and alignment. However, superior short-context LLMs may underperform in long-context scenarios due to insufficient long-context alignment. This…
LLM alignment ensures that large language models behave safely and effectively by aligning their outputs with human values, goals, and intentions. Aligning LLMs employ huge amounts of data, computation, and time. Moreover, curating data…
Task-oriented dialogue (TOD) systems are commonly designed with the presumption that each utterance represents a single intent. However, this assumption may not accurately reflect real-world situations, where users frequently express…
Task-oriented Dialogue (ToD) agents are mostly limited to a few widely-spoken languages, mainly due to the high cost of acquiring training data for each language. Existing low-cost approaches that rely on cross-lingual embeddings or naive…
Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…
Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…
Large language models (LLMs) achieve remarkable advancements by leveraging tools to interact with environments, a critical step toward generalized AI. However, the standard supervised fine-tuning (SFT) approach, which relies on large-scale…
In this paper, we present a neural network based task-oriented dialogue system that can be optimized end-to-end with deep reinforcement learning (RL). The system is able to track dialogue state, interface with knowledge bases, and…
In 2012, the United Nations introduced 17 Sustainable Development Goals (SDGs) aimed at creating a more sustainable and improved future by 2030. However, tracking progress toward these goals is difficult because of the extensive scale and…
This paper explores the potential of constructing an AI spoken dialogue system that "thinks how to respond" and "thinks how to speak" simultaneously, which more closely aligns with the human speech production process compared to the current…
As large language models (LLMs) become more common in educational tools and programming environments, questions arise about how these systems should interact with users. This study investigates how different interaction styles with…
Speech language models (SpeechLMs) accept speech input and produce speech output, allowing for more natural human-computer interaction compared to text-based large language models (LLMs). Traditional approaches for developing SpeechLMs are…
Recently, pre-training methods have shown remarkable success in task-oriented dialog (TOD) systems. However, most existing pre-trained models for TOD focus on either dialog understanding or dialog generation, but not both. In this paper, we…
Large Language Models (LLMs) are increasingly employed as AI tutors due to their scalability and potential for personalized instruction. However, off-the-shelf LLMs often underperform in educational settings: they frequently reveal answers…