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The goal of information-seeking dialogue is to respond to seeker queries with natural language utterances that are grounded on knowledge sources. However, dialogue systems often produce unsupported utterances, a phenomenon known as…

Computation and Language · Computer Science 2022-10-25 Nouha Dziri , Ehsan Kamalloo , Sivan Milton , Osmar Zaiane , Mo Yu , Edoardo M. Ponti , Siva Reddy

Knowledge Graph(KG) grounded conversations often use large pre-trained models and usually suffer from fact hallucination. Frequently entities with no references in knowledge sources and conversation history are introduced into responses,…

Computation and Language · Computer Science 2023-01-12 Souvik Das , Sougata Saha , Rohini K. Srihari

The advanced role-playing capabilities of Large Language Models (LLMs) have enabled rich interactive scenarios, yet existing research in social interactions neglects hallucination while struggling with poor generalizability and implicit…

Computation and Language · Computer Science 2025-06-04 Chuyi Kong , Ziyang Luo , Hongzhan Lin , Zhiyuan Fan , Yaxin Fan , Yuxi Sun , Jing Ma

Since large language models (LLMs) achieve significant success in recent years, the hallucination issue remains a challenge, numerous benchmarks are proposed to detect the hallucination. Nevertheless, some of these benchmarks are not…

Computation and Language · Computer Science 2024-10-11 Kedi Chen , Qin Chen , Jie Zhou , Yishen He , Liang He

Despite showing increasingly human-like conversational abilities, state-of-the-art dialogue models often suffer from factual incorrectness and hallucination of knowledge (Roller et al., 2020). In this work we explore the use of…

Computation and Language · Computer Science 2021-04-16 Kurt Shuster , Spencer Poff , Moya Chen , Douwe Kiela , Jason Weston

Hallucinations can be produced by conversational AI systems, particularly in multi-turn conversations where context changes and contradictions may eventually surface. By representing the entire conversation as a temporal graph, we present a…

Computation and Language · Computer Science 2026-01-07 Vidhi Rathore , Sambu Aneesh , Himanshu Singh

The development of trustworthy conversational information-seeking systems relies on dialogue models that can generate faithful and accurate responses based on relevant knowledge texts. However, two main challenges hinder this task. Firstly,…

Computation and Language · Computer Science 2023-11-03 Wanyu Du , Yangfeng Ji

While improving neural dialogue agents' factual accuracy is the object of much research, another important aspect of communication, less studied in the setting of neural dialogue, is transparency about ignorance. In this work, we analyze to…

Computation and Language · Computer Science 2022-06-28 Sabrina J. Mielke , Arthur Szlam , Emily Dinan , Y-Lan Boureau

Large Language Models (LLMs) are known to produce hallucinations - factually incorrect or fabricated information - which poses significant challenges for many Natural Language Processing (NLP) applications, such as dialogue systems. As a…

Computation and Language · Computer Science 2025-08-11 Xiangyan Chen , Yufeng Li , Yujian Gan , Arkaitz Zubiaga , Matthew Purver

Knowledge-grounded conversational models are known to suffer from producing factually invalid statements, a phenomenon commonly called hallucination. In this work, we investigate the underlying causes of this phenomenon: is hallucination…

Computation and Language · Computer Science 2022-04-19 Nouha Dziri , Sivan Milton , Mo Yu , Osmar Zaiane , Siva Reddy

Knowing how to end and resume conversations over time is a natural part of communication, allowing for discussions to span weeks, months, or years. The duration of gaps between conversations dictates which topics are relevant and which…

Computation and Language · Computer Science 2023-10-25 Qiang Zhang , Jason Naradowsky , Yusuke Miyao

As conversational AI systems become popular for information retrieval and question-answering, the references they cite are key to ensuring their answers are reliable and trustworthy. Yet, no prior work systematically analyzes how these…

Human-Computer Interaction · Computer Science 2026-04-20 Jianheng Ouyang , Arpit Narechania

Faithfulness hallucinations are claims generated by a Large Language Model (LLM) not supported by contexts provided to the LLM. Lacking assessment standards, existing benchmarks focus on "factual statements" that rephrase source materials…

Computation and Language · Computer Science 2025-06-26 Xiaqiang Tang , Jian Li , Keyu Hu , Du Nan , Xiaolong Li , Xi Zhang , Weigao Sun , Sihong Xie

Large language models (LLMs), such as ChatGPT, are prone to generate hallucinations, i.e., content that conflicts with the source or cannot be verified by the factual knowledge. To understand what types of content and to which extent LLMs…

Computation and Language · Computer Science 2023-10-24 Junyi Li , Xiaoxue Cheng , Wayne Xin Zhao , Jian-Yun Nie , Ji-Rong Wen

Despite rapid advances, Large Vision-Language Models (LVLMs) still suffer from hallucinations, i.e., generating content inconsistent with input or established world knowledge, which correspond to faithfulness and factuality hallucinations,…

Computer Vision and Pattern Recognition · Computer Science 2025-08-15 Bei Yan , Zhiyuan Chen , Yuecong Min , Jie Zhang , Jiahao Wang , Xiaozhen Wang , Shiguang Shan

Ensuring faithfulness to context in large language models (LLMs) and retrieval-augmented generation (RAG) systems is crucial for reliable deployment in real-world applications, as incorrect or unsupported information can erode user trust.…

Computation and Language · Computer Science 2025-04-28 Yifei Ming , Senthil Purushwalkam , Shrey Pandit , Zixuan Ke , Xuan-Phi Nguyen , Caiming Xiong , Shafiq Joty

Hallucinations are outputs by Large Language Models (LLMs) that are factually incorrect yet appear plausible [1]. This paper investigates how such hallucinations influence users' trust in LLMs and users' interaction with LLMs. To explore…

Artificial Intelligence · Computer Science 2025-12-11 Adrian Ryser , Florian Allwein , Tim Schlippe

Large Language Models (LLMs) have significantly advanced the field of Natural Language Processing (NLP), achieving remarkable performance across diverse tasks and enabling widespread real-world applications. However, LLMs are prone to…

Computation and Language · Computer Science 2024-06-12 Wen Luo , Tianshu Shen , Wei Li , Guangyue Peng , Richeng Xuan , Houfeng Wang , Xi Yang

Dialogue systems powered by large pre-trained language models (LM) exhibit an innate ability to deliver fluent and natural-looking responses. Despite their impressive generation performance, these models can often generate factually…

Computation and Language · Computer Science 2021-09-15 Nouha Dziri , Andrea Madotto , Osmar Zaiane , Avishek Joey Bose

Conversational diagnosis requires multi-turn history-taking, where an agent asks clarifying questions to refine differential diagnoses under incomplete information. Existing approaches often rely on the parametric knowledge of a model or…

Artificial Intelligence · Computer Science 2026-02-04 Jeongmoon Won , Seungwon Kook , Yohan Jo
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