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Data-driven, knowledge-grounded neural conversation models are capable of generating more informative responses. However, these models have not yet demonstrated that they can zero-shot adapt to updated, unseen knowledge graphs. This paper…

Computation and Language · Computer Science 2019-10-03 Yi-Lin Tuan , Yun-Nung Chen , Hung-yi Lee

Medication recommendations have become an important task in the healthcare domain, especially in measuring the accuracy and safety of medical dialogue systems (MDS). Different from the recommendation task based on electronic health records…

Computation and Language · Computer Science 2025-05-20 Jialun Zhong , Yanzeng Li , Sen Hu , Yang Zhang , Teng Xu , Lei Zou

University research labs often rely on chat-based platforms for communication and project management, where valuable knowledge surfaces but is easily lost in message streams. Documentation can preserve knowledge, but it requires ongoing…

Human-Computer Interaction · Computer Science 2026-02-03 Sangwook Lee , Adnan Abbas , Yan Chen , Young-Ho Kim , Sang Won Lee

Faithfulness hallucinations in VQA occur when vision-language models produce fluent yet visually ungrounded answers, severely undermining their reliability in safety-critical applications. Existing detection methods mainly fall into two…

Computer Vision and Pattern Recognition · Computer Science 2026-02-03 Chaodong Tong , Qi Zhang , Chen Li , Lei Jiang , Yanbing Liu

Successful conversations often rest on common understanding, where all parties are on the same page about the information being shared. This process, known as conversational grounding, is crucial for building trustworthy dialog systems that…

Computation and Language · Computer Science 2024-03-26 Biswesh Mohapatra , Seemab Hassan , Laurent Romary , Justine Cassell

Recognizing whether outputs from large language models (LLMs) contain faithfulness hallucination is crucial for real-world applications, e.g., retrieval-augmented generation and summarization. In this paper, we introduce FaithLens, a…

Computation and Language · Computer Science 2026-04-22 Shuzheng Si , Qingyi Wang , Haozhe Zhao , Yuzhuo Bai , Guanqiao Chen , Kangyang Luo , Gang Chen , Fanchao Qi , Minjia Zhang , Baobao Chang , Maosong Sun

Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…

Artificial Intelligence · Computer Science 2025-10-28 Won Seok Jang , Hieu Tran , Manav Mistry , SaiKiran Gandluri , Yifan Zhang , Sharmin Sultana , Sunjae Kown , Yuan Zhang , Zonghai Yao , Hong Yu

This paper aims to improve the performance of large language models by addressing the variable computational demands in inference steps, where some tokens require more computational resources than others. We present HARP, a simple…

Computation and Language · Computer Science 2025-05-27 Romain Storaï , Seung-won Hwang

Nowadays, wearable devices can continuously lifelog ambient conversations, creating substantial opportunities for memory systems. However, existing benchmarks primarily focus on online one-on-one chatting or human-AI interactions, thus…

Computation and Language · Computer Science 2026-04-20 Jianjie Zheng , Zhichen Liu , Zhanyu Shen , Jingxiang Qu , Guanhua Chen , Yile Wang , Yang Xu , Yang Liu , Sijie Cheng

Most task-oriented dialogue (TOD) benchmarks assume users that know exactly how to use the system by constraining the user behaviors within the system's capabilities via strict user goals, namely "user familiarity" bias. This data bias…

Computation and Language · Computer Science 2024-07-02 Takyoung Kim , Jamin Shin , Young-Ho Kim , Sanghwan Bae , Sungdong Kim

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

Computation and Language · Computer Science 2026-02-26 Laya Iyer , Kriti Aggarwal , Sanmi Koyejo , Gail Heyman , Desmond C. Ong , Subhabrata Mukherjee

Abstractive summarization models typically generate content unfaithful to the input, thus highlighting the significance of evaluating the faithfulness of generated summaries. Most faithfulness metrics are only evaluated on news domain, can…

Computation and Language · Computer Science 2022-11-17 Sicong Huang , Asli Celikyilmaz , Haoran Li

Conversational human-likeness plays a central role in human-AI interaction, yet it has remained difficult to define, measure, and optimize. As a result, improvements in human-like behavior are largely driven by scale or broad supervised…

Artificial Intelligence · Computer Science 2026-01-08 Masum Hasan , Junjie Zhao , Ehsan Hoque

Online conversations are particularly susceptible to derailment, which can manifest itself in the form of toxic communication patterns including disrespectful comments and abuse. Forecasting conversation derailment predicts signs of…

Computation and Language · Computer Science 2024-09-10 Enas Altarawneh , Ameeta Agrawal , Michael Jenkin , Manos Papagelis

Many recent language model (LM) interpretability studies have adopted the circuits framework, which aims to find the minimal computational subgraph, or circuit, that explains LM behavior on a given task. Most studies determine which edges…

Machine Learning · Computer Science 2024-07-16 Michael Hanna , Sandro Pezzelle , Yonatan Belinkov

Discharge summaries require extracting critical information from lengthy electronic health records (EHRs), a process that is labor-intensive when performed manually. Large language models (LLMs) can improve generation efficiency; however,…

Computation and Language · Computer Science 2026-05-06 Severin Ye , Xiao Kong , Xiaopeng He , Guangsu Yan , Dongsuk Oh

While confidence estimation is a promising direction for mitigating hallucinations in Large Language Models (LLMs), current research overwhelmingly focuses on single-turn settings. The dynamics of model confidence in multi-turn…

Computation and Language · Computer Science 2026-05-15 Caiqi Zhang , Ruihan Yang , Xiaochen Zhu , Chengzu Li , Tiancheng Hu , Yijiang River Dong , Deqing Yang , Nigel Collier

Relational thinking refers to the inherent ability of humans to form mental impressions about relations between sensory signals and prior knowledge, and subsequently incorporate them into their model of their world. Despite the crucial role…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-25 Zheng Nan , Ting Dang , Vidhyasaharan Sethu , Beena Ahmed

Accurate evaluation of user satisfaction is critical for iterative development of conversational AI. However, for open-ended assistants, traditional A/B testing lacks reliable metrics: explicit feedback is sparse, while implicit metrics are…

Computation and Language · Computer Science 2026-01-27 Peng Sun , Xiangyu Zhang , Duan Wu

Contrastive language-audio pretraining (CLAP) has recently emerged as a method for making audio analysis more generalisable. Specifically, CLAP-style models are able to `answer' a diverse set of language queries, extending the capabilities…

Sound · Computer Science 2024-06-12 Xin Jing , Andreas Triantafyllopoulos , Björn Schuller
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