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Slang is a commonly used type of informal language that poses a daunting challenge to NLP systems. Recent advances in large language models (LLMs), however, have made the problem more approachable. While LLM agents are becoming more widely…

Computation and Language · Computer Science 2025-09-22 Siyang Wu , Zhewei Sun

Conventional Voice Assistants (VAs) rely on traditional language models to discern user intent and respond to their queries, leading to interactions that often lack a broader contextual understanding, an area in which Large Language Models…

Human-Computer Interaction · Computer Science 2024-12-02 Amama Mahmood , Junxiang Wang , Bingsheng Yao , Dakuo Wang , Chien-Ming Huang

The risks associated with adopting large language model (LLM) chatbots in software organizations highlight the need for clear policies. We examine how 11 companies create these policies and the factors that influence them, aiming to help…

Software Engineering · Computer Science 2025-10-09 Ranim Khojah , Mazen Mohamad , Linda Erlenhov , Francisco Gomes de Oliveira Neto , Philipp Leitner

Large language models (LLMs) such as ChatGPT and Vicuna have shown remarkable capacities in comprehending and producing language. However, their internal workings remain a black box, and it is unclear whether LLMs and chatbots can develop…

Computation and Language · Computer Science 2024-03-27 Zhenguang G. Cai , Xufeng Duan , David A. Haslett , Shuqi Wang , Martin J. Pickering

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

Developing chatbots as personal companions has long been a goal of artificial intelligence researchers. Recent advances in Large Language Models (LLMs) have delivered a practical solution for endowing chatbots with anthropomorphic language…

Human-Computer Interaction · Computer Science 2023-12-01 Zhenyu Xu , Hailin Xu , Zhouyang Lu , Yingying Zhao , Rui Zhu , Yujiang Wang , Mingzhi Dong , Yuhu Chang , Qin Lv , Robert P. Dick , Fan Yang , Tun Lu , Ning Gu , Li Shang

In the rapidly evolving landscape of education, digital technologies have repeatedly disrupted traditional pedagogical methods. This paper explores the latest of these disruptions: the potential integration of large language models (LLMs)…

Computers and Society · Computer Science 2023-12-21 Mahyar Abedi , Ibrahem Alshybani , Muhammad Rubayat Bin Shahadat , Michael S. Murillo

Chat LLMs such as GPT-3.5-turbo and GPT-4 have shown promise in assisting humans in coding, particularly by enabling them to conversationally provide feedback. However, current approaches assume users have expert debugging skills, limiting…

Human-Computer Interaction · Computer Science 2024-10-10 Hao Yan , Thomas D. Latoza , Ziyu Yao

The bridging research between Human-Computer Interaction and Natural Language Processing is developing quickly these years. However, there is still a lack of formative guidelines to understand the human-machine interaction in the NLP loop.…

Human-Computer Interaction · Computer Science 2022-11-04 Ruyuan Wan , Naome Etori , Karla Badillo-Urquiola , Dongyeop Kang

Chatbots have revolutionized the way humans interact with computer systems and they have substituted the use of service agents, call-center representatives etc. Fitness industry has always been a growing industry although it has not adapted…

Software Engineering · Computer Science 2022-01-03 Sai Rugved Lola , Rahul Dhadvai , Wei Wang , Ting Zhu

Software engineers are increasingly incorporating AI assistants into their workflows to enhance productivity and alleviate cognitive load. However, experiences with large language models (LLMs) such as ChatGPT vary widely. While some…

Software Engineering · Computer Science 2026-04-15 Jiessie Tie , Bingsheng Yao , Tianshi Li , Hongbo Fang , Syed Ishtiaque Ahmed , Dakuo Wang , Shurui Zhou

Large Language Models (LLMs), such as ChatGPT, exhibit advanced capabilities in generating text, images, and videos. However, their effective use remains constrained by challenges in prompt formulation, personalization, and opaque…

Human-Computer Interaction · Computer Science 2025-03-04 Si Thu , A. Baki Kocaballi

This paper explores the advancements in making large language models (LLMs) more human-like. We focus on techniques that enhance natural language understanding, conversational coherence, and emotional intelligence in AI systems. The study…

Computation and Language · Computer Science 2026-02-03 Ethem Yağız Çalık , Talha Rüzgar Akkuş

Large language models (LLMs) are increasingly acting as dynamic conversational interfaces, supporting multi-turn interactions that mimic human-like conversation and facilitate complex tasks like coding. While datasets such as LMSYS-Chat-1M…

Software Engineering · Computer Science 2025-12-15 Binquan Zhang , Li Zhang , Haoyuan Zhang , Fang Liu , Song Wang , Bo Shen , An Fu , Lin Shi

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

Computation and Language · Computer Science 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

Large language models (LLMs) have facilitated significant strides in generating conversational agents, enabling seamless, contextually relevant dialogues across diverse topics. However, the existing LLM-driven conversational agents have…

Human-Computer Interaction · Computer Science 2024-02-26 Juhye Ha , Hyeon Jeon , DaEun Han , Jinwook Seo , Changhoon Oh

Programming assistants powered by large language models (LLMs) have become widely available, with conversational assistants like ChatGPT particularly accessible to novice programmers. However, varied tool capabilities and inconsistent…

Human-Computer Interaction · Computer Science 2026-03-02 Gabrielle O'Brien , Antonio Pedro Santos Alves , Sebastian Baltes , Grischa Liebel , Mircea Lungu , Marcos Kalinowski

In the context of the high energy demand of large language models (LLMs) and growing concerns about global warming, there is significant demand for actionable recommendations that can help reduce emissions when utilizing such technologies.…

Computers and Society · Computer Science 2025-08-05 Boris Ruf , Marcin Detyniecki

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

Software Engineering · Computer Science 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan
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