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Software engineering bots - automated tools that handle tedious tasks - are increasingly used by industrial and open source projects to improve developer productivity. Current research in this area is held back by a lack of consensus of…

Software Engineering · Computer Science 2020-10-30 Linda Erlenhov , Francisco Gomes de Oliveira Neto , Philipp Leitner

Chatbots are envisioned to dramatically change the future of Software Engineering, allowing practitioners to chat and inquire about their software projects and interact with different services using natural language. At the heart of every…

Software Engineering · Computer Science 2021-10-19 Ahmad Abdellatif , Khaled Badran , Diego Elias Costa , Emad Shihab

The future of UAV interaction systems is evolving from engineer-driven to user-driven, aiming to replace traditional predefined Human-UAV Interaction designs. This shift focuses on enabling more personalized task planning and design,…

Robotics · Computer Science 2025-12-10 Haoran Wang , Zhuohang Chen , Guang Li , Bo Ma , Chuanghuang Li

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

The landscape of software developer learning resources has continuously evolved, with recent trends favoring engaging formats like video tutorials. The emergence of Large Language Models (LLMs) like ChatGPT presents a new learning paradigm.…

Software Engineering · Computer Science 2024-10-14 Ahmad Tayeb , Mohammad D. Alahmadi , Elham Tajik , Sonia Haiduc

In this short paper we focus on human in the loop for rule-based software used for law enforcement. For example, one can think of software that computes fines like tachograph software, software that prepares evidence like DNA sequencing…

Computers and Society · Computer Science 2023-09-20 Joost J. Joosten

This paper investigates the dynamics of human AI collaboration in software engineering, focusing on the use of ChatGPT. Through a thematic analysis of a hands on workshop in which 22 professional software engineers collaborated for three…

Software Engineering · Computer Science 2023-12-19 Muhammad Hamza , Dominik Siemon , Muhammad Azeem Akbar , Tahsinur Rahman

Many organisations pursue digital transformation to enhance operational efficiency, reduce manual efforts, and optimise processes by automation and digital tools. To achieve this, a comprehensive understanding of their unique needs is…

Human-Computer Interaction · Computer Science 2025-11-06 Jiawei Zheng , Gokcen Yilmaz , Ji Han , Saeema Ahmed-Kristensen

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

Conversational agents built on large language models (LLMs) are becoming increasingly prevalent, yet most systems are designed for one-on-one, turn-based exchanges rather than natural, asynchronous group chats. As AI assistants become…

Computation and Language · Computer Science 2025-11-24 Mateusz Jacniacki , Martí Carmona Serrat

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

This study analyzes changes in the attention mechanisms of large language models (LLMs) when used to understand natural conversations between humans (human-human). We analyze three use cases of LLMs: interactions over web content, code, and…

Computation and Language · Computer Science 2024-03-11 Toshish Jawale , Chaitanya Animesh , Sekhar Vallath , Kartik Talamadupula , Larry Heck

Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…

Computation and Language · Computer Science 2025-06-26 Rupak Sarkar , Bahareh Sarrafzadeh , Nirupama Chandrasekaran , Nagu Rangan , Philip Resnik , Longqi Yang , Sujay Kumar Jauhar

AI chatbots have made vast strides in technology improvement in recent years and are already operational in many industries. Advanced Natural Language Processing techniques, based on deep networks, efficiently process user requests to carry…

Computation and Language · Computer Science 2021-05-17 Nathan Dolbir , Triyasha Dastidar , Kaushik Roy

Recent advances in machine learning and artificial intelligence have provided more alternatives for the implementation of repetitive or monotonous tasks. However, the development of AI tools has not been straightforward, and use case…

Digital Libraries · Computer Science 2025-04-25 Alfredo González-Espinoza , Dom Jebbia , Haoyong Lan

We explore the potential for productive team-based collaboration between humans and Artificial Intelligence (AI) by presenting and conducting initial tests with a general framework that enables multiple human and AI agents to work together…

Human-Computer Interaction · Computer Science 2024-12-04 Benjamin Klieger , Charis Charitsis , Miroslav Suzara , Sierra Wang , Nick Haber , John C. Mitchell

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

Human-Computer Interaction · Computer Science 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

The advent of Large Language Models (LLMs) has introduced a new paradigm in Software Engineering (SE), with generative AI tools like ChatGPT gaining widespread adoption among developers. While ChatGPT's potential has been extensively…

Software Engineering · Computer Science 2026-02-19 Ruiyin Li , Peng Liang , Yifei Wang , Yangxiao Cai , Weisong Sun , Zengyang Li

Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the…

Human-Computer Interaction · Computer Science 2023-12-04 Xiao Ma , Swaroop Mishra , Ariel Liu , Sophie Su , Jilin Chen , Chinmay Kulkarni , Heng-Tze Cheng , Quoc Le , Ed Chi

We investigate the use of Large Language Models (LLMs) to equip neural robotic agents with human-like social and cognitive competencies, for the purpose of open-ended human-robot conversation and collaboration. We introduce a modular and…

Robotics · Computer Science 2024-09-30 Philipp Allgeuer , Hassan Ali , Stefan Wermter
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