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Trolling in online communities typically involves disruptive behaviors such as provoking anger and manipulating discussions, leading to a polarized atmosphere and emotional distress. Robust moderation is essential for mitigating these…
The proliferation of social media platforms has led to an increase in the spread of hate speech, particularly targeting vulnerable communities. Unfortunately, existing methods for automatically identifying and blocking toxic language rely…
Online conversations are often interrupted by trolling, which causes emotional distress and conflict among users. Previous research has focused on moderating harmful content after it has been posted, but ways to manage emotions in real-time…
This paper explores ways in which the harmful effects of cyber hate may be mitigated through mechanisms for enhancing the self governance of new digital spaces. We report findings from a mixed methods study of responses to cyber hate posts,…
Algorithms are widely applied to detect hate speech and abusive language in social media. We investigated whether the human-annotated data used to train these algorithms are biased. We utilized a publicly available annotated Twitter dataset…
Social media communication has become a significant part of daily activity in modern societies. For this reason, ensuring safety in social media platforms is a necessity. Use of dangerous language such as physical threats in online…
Receiving negative sentiment, offensive comments, or even hate speech is a constant part of the working experience of content creators (CCs) on YouTube - a growing occupational group in the platform economy. This study investigates how…
Hate speech detection is a crucial task, especially on social media, where harmful content can spread quickly. Implementing machine learning models to automatically identify and address hate speech is essential for mitigating its impact and…
Hate speech detection is a critical problem in social media platforms, being often accused for enabling the spread of hatred and igniting physical violence. Hate speech detection requires overwhelming resources including high-performance…
The context-dependent nature of online aggression makes annotating large collections of data extremely difficult. Previously studied datasets in abusive language detection have been insufficient in size to efficiently train deep learning…
Ad hominem attacks are those that target some feature of a person's character instead of the position the person is maintaining. These attacks are harmful because they propagate implicit biases and diminish a person's credibility. Since…
Tweets are the most concise form of communication in online social media, wherein a single tweet has the potential to make or break the discourse of the conversation. Online hate speech is more accessible than ever, and stifling its…
As offensive content has become pervasive in social media, there has been much research in identifying potentially offensive messages. However, previous work on this topic did not consider the problem as a whole, but rather focused on…
From a computer science perspective, addressing on-line hate speech is a challenging task that is attracting the attention of both industry (mainly social media platform owners) and academia. In this chapter, we provide an overview of…
When people experience harassment online, from individual threats or invective to coordinated campaigns of harassment, they have the option to report the harassers and content to the platform where the harassment has occurred. Platforms…
In recent years, the increasing propagation of hate speech on social media and the urgent need for effective counter-measures have drawn significant investment from governments, companies, and researchers. A large number of methods have…
Although there is an unprecedented effort to provide adequate responses in terms of laws and policies to hate content on social media platforms, dealing with hatred online is still a tough problem. Tackling hate speech in the standard way…
Hate speech (HS) erodes the inclusiveness of online users and propagates negativity and division. Counterspeech has been recognized as a way to mitigate the harmful consequences. While some research has investigated the impact of…
Social media has a misinformation problem, and counterspeech -- fighting bad speech with more speech -- has been an ineffective solution. Here, we argue that bridging-based ranking -- an algorithmic approach to promoting content favored by…
Toxic comments are the top form of hate and harassment experienced online. While many studies have investigated the types of toxic comments posted online, the effects that such content has on people, and the impact of potential defenses, no…