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Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

Recent research has shown that mixed-initiative conversational search, based on the interaction between users and computers to clarify and improve a query, provides enormous advantages. Nonetheless, incorporating additional information…

Computation and Language · Computer Science 2021-09-23 Oleg Borisov , Mohammad Aliannejadi , Fabio Crestani

Conversational recommender systems (CRS) aim to recommend relevant items to users by eliciting user preference through natural language conversation. Prior work often utilizes external knowledge graphs for items' semantic information, a…

Computation and Language · Computer Science 2024-02-27 Mathieu Ravaut , Hao Zhang , Lu Xu , Aixin Sun , Yong Liu

Information retrieval systems have traditionally relied on exact term match methods such as BM25 for first-stage retrieval. However, recent advancements in neural network-based techniques have introduced a new method called dense retrieval.…

Information Retrieval · Computer Science 2025-03-25 Ahmed H. Salamah , Pierre McWhannel , Nicole Yan

In a conversational context, a user expresses her multi-faceted information need as a sequence of natural-language questions, i.e., utterances. Starting from a given topic, the conversation evolves through user utterances and system…

Information Retrieval · Computer Science 2020-04-30 I. Mele , C. I. Muntean , F. M. Nardini , R. Perego , N. Tonellotto , O. Frieder

We introduce a new dataset for Question Rewriting in Conversational Context (QReCC), which contains 14K conversations with 80K question-answer pairs. The task in QReCC is to find answers to conversational questions within a collection of…

Information Retrieval · Computer Science 2021-04-16 Raviteja Anantha , Svitlana Vakulenko , Zhucheng Tu , Shayne Longpre , Stephen Pulman , Srinivas Chappidi

Chat-oriented dialogue systems designed to provide tangible benefits, such as sharing the latest news or preventing frailty in senior citizens, often require Proactive acquisition of specific user Information via chats on user-faVOred…

Computation and Language · Computer Science 2025-04-11 Shiki Sato , Jun Baba , Asahi Hentona , Shinji Iwata , Akifumi Yoshimoto , Koichiro Yoshino

A conversational information retrieval (CIR) system is an information retrieval (IR) system with a conversational interface which allows users to interact with the system to seek information via multi-turn conversations of natural language,…

Information Retrieval · Computer Science 2022-01-17 Jianfeng Gao , Chenyan Xiong , Paul Bennett , Nick Craswell

Extracting useful information from the user history to clearly understand informational needs is a crucial feature of a proactive information retrieval system. Regarding understanding information and relevance, Wikipedia can provide the…

Information Retrieval · Computer Science 2022-10-19 Tabish Ahmed , Sahan Bulathwela

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on…

Computation and Language · Computer Science 2020-11-03 Kun Zhou , Yuanhang Zhou , Wayne Xin Zhao , Xiaoke Wang , Ji-Rong Wen

Recent research on proactive conversational agents (PCAs) mainly focuses on improving the system's capabilities in anticipating and planning action sequences to accomplish tasks and achieve goals before users articulate their requests. This…

Information Retrieval · Computer Science 2024-04-22 Yang Deng , Lizi Liao , Zhonghua Zheng , Grace Hui Yang , Tat-Seng Chua

Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as…

Computation and Language · Computer Science 2020-07-03 Hongshen Chen , Xiaorui Liu , Dawei Yin , Jiliang Tang

Multimodal information-gathering settings, where users collaborate with AI in dynamic environments, are increasingly common. These involve complex processes with textual and multimodal interactions, often requiring additional structural…

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Computation and Language · Computer Science 2024-11-25 Jie Zou , Jimmy Xiangji Huang , Zhaochun Ren , Evangelos Kanoulas

Smooth and effective communication requires the ability to perform latent or explicit commonsense inference. Prior commonsense reasoning benchmarks (such as SocialIQA and CommonsenseQA) mainly focus on the discriminative task of choosing…

Computation and Language · Computer Science 2021-09-23 Pei Zhou , Karthik Gopalakrishnan , Behnam Hedayatnia , Seokhwan Kim , Jay Pujara , Xiang Ren , Yang Liu , Dilek Hakkani-Tur

Personalized dialogue generation, focusing on generating highly tailored responses by leveraging persona profiles and dialogue context, has gained significant attention in conversational AI applications. However, persona profiles, a…

Computation and Language · Computer Science 2024-06-28 Qiushi Huang , Shuai Fu , Xubo Liu , Wenwu Wang , Tom Ko , Yu Zhang , Lilian Tang

Mastering commonsense understanding and reasoning is a pivotal skill essential for conducting engaging conversations. While there have been several attempts to create datasets that facilitate commonsense inferences in dialogue contexts,…

Computation and Language · Computer Science 2024-01-30 Sarah E. Finch , Jinho D. Choi

The integration of external personalized context information into document-grounded conversational systems has significant potential business value, but has not been well-studied. Motivated by the concept of personalized context-aware…

Artificial Intelligence · Computer Science 2023-08-29 Hui Wan , Hongkang Li , Songtao Lu , Xiaodong Cui , Marina Danilevsky

Dialogue systems can benefit from being able to search through a corpus of text to find information relevant to user requests, especially when encountering a request for which no manually curated response is available. The state-of-the-art…

Information Retrieval · Computer Science 2022-06-02 Hui Wan , Siva Sankalp Patel , J. William Murdock , Saloni Potdar , Sachindra Joshi
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