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Previous studies showed that replying to a user review usually has a positive effect on the rating that is given by the user to the app. For example, Hassan et al. found that responding to a review increases the chances of a user updating…

Software Engineering · Computer Science 2020-02-11 Cuiyun Gao , Jichuan Zeng , Xin Xia , David Lo , Michael R. Lyu , Irwin King

Mobile apps are becoming an integral part of people's daily life by providing various functionalities, such as messaging and gaming. App developers try their best to ensure user experience during app development and maintenance to improve…

Software Engineering · Computer Science 2022-09-27 Weizhe Zhang , Wenchao Gu , Cuiyun Gao , Michael R. Lyu

Reward modeling is crucial for aligning large language models (LLMs) with human preferences, especially in reinforcement learning from human feedback (RLHF). However, current reward models mainly produce scalar scores and struggle to…

Product review generation is an important task in recommender systems, which could provide explanation and persuasiveness for the recommendation. Recently, Large Language Models (LLMs, e.g., ChatGPT) have shown superior text modeling and…

Computation and Language · Computer Science 2024-07-11 Qiyao Peng , Hongtao Liu , Hongyan Xu , Qing Yang , Minglai Shao , Wenjun Wang

Retrieval-augmented generation (RAG) is a popular technique for using large language models (LLMs) to build customer-support, question-answering solutions. In this paper, we share our team's practical experience building and maintaining…

Information Retrieval · Computer Science 2024-10-18 Sarah Packowski , Inge Halilovic , Jenifer Schlotfeldt , Trish Smith

This research presents and compares multiple approaches to automate the generation of literature reviews using several Natural Language Processing (NLP) techniques and retrieval-augmented generation (RAG) with a Large Language Model (LLM).…

Computation and Language · Computer Science 2024-11-28 Nurshat Fateh Ali , Md. Mahdi Mohtasim , Shakil Mosharrof , T. Gopi Krishna

App store reviews provide a constant flow of real user feedback that can help improve software requirements. However, these reviews are often messy, informal, and difficult to analyze manually at scale. Although automated techniques exist,…

Computation and Language · Computer Science 2026-03-31 Shadman Sakib , Oishy Fatema Akhand , Tasnia Tasneem , Shohel Ahmed

It is known that user-centered approaches to requirements engineering in general lead to a better suited product for the end-users. LLM4RE provides promising approaches to support the requirements elicitation process (e.g. classification of…

Software Engineering · Computer Science 2026-05-14 Cedric Wellhausen , Laura Reinhardt , Kurt Schneider

Literature research, vital for scientific work, faces the challenge of surging information volumes exceeding researchers' processing capabilities. We present an automated review generation method based on large language models (LLMs) to…

Computation and Language · Computer Science 2025-05-02 Shican Wu , Xiao Ma , Dehui Luo , Lulu Li , Xiangcheng Shi , Xin Chang , Xiaoyun Lin , Ran Luo , Chunlei Pei , Changying Du , Zhi-Jian Zhao , Jinlong Gong

Recent advancements in large language models (LLMs) on language modeling and emergent capabilities make them a promising reference-free evaluator of natural language generation quality, and a competent alternative to human evaluation.…

Computation and Language · Computer Science 2023-09-26 Yuxuan Liu , Tianchi Yang , Shaohan Huang , Zihan Zhang , Haizhen Huang , Furu Wei , Weiwei Deng , Feng Sun , Qi Zhang

Recent developments in LLMs offer new opportunities for assisting authors in improving their work. In this paper, we envision a use case where authors can receive LLM-generated reviews that uncover weak points in the current draft. While…

Computation and Language · Computer Science 2024-12-03 Zhaolin Gao , Kianté Brantley , Thorsten Joachims

The rise of generative AI technologies is reshaping content-based recommender systems (RSes), which increasingly encounter AI-generated content alongside human-authored content. This study examines how the introduction of AI-generated…

Information Retrieval · Computer Science 2026-01-07 Itzhak Ziv , Moshe Unger , Hilah Geva

An important task for recommender system is to generate explanations according to a user's preferences. Most of the current methods for explainable recommendations use structured sentences to provide descriptions along with the…

Computation and Language · Computer Science 2017-07-07 Felipe Costa , Sixun Ouyang , Peter Dolog , Aonghus Lawlor

Short answer assessment is a vital component of science education, allowing evaluation of students' complex three-dimensional understanding. Large language models (LLMs) that possess human-like ability in linguistic tasks are increasingly…

Computation and Language · Computer Science 2025-06-05 Yucheng Chu , Peng He , Hang Li , Haoyu Han , Kaiqi Yang , Yu Xue , Tingting Li , Joseph Krajcik , Jiliang Tang

The users often have many product-related questions before they make a purchase decision in E-commerce. However, it is often time-consuming to examine each user review to identify the desired information. In this paper, we propose a novel…

Computation and Language · Computer Science 2019-05-07 Shiqian Chen , Chenliang Li , Feng Ji , Wei Zhou , Haiqing Chen

Peer review at AI conferences is stressed by rapidly rising submission volumes, leading to deteriorating review quality and increased author dissatisfaction. To address these issues, we developed Review Feedback Agent, a system leveraging…

Artificial Intelligence · Computer Science 2025-04-15 Nitya Thakkar , Mert Yuksekgonul , Jake Silberg , Animesh Garg , Nanyun Peng , Fei Sha , Rose Yu , Carl Vondrick , James Zou

Using Large Language Models (LLMs) for relevance assessments offers promising opportunities to improve Information Retrieval (IR), Natural Language Processing (NLP), and related fields. Indeed, LLMs hold the promise of allowing IR…

Recent self-rewarding large language models (LLM) have successfully applied LLM-as-a-Judge to iteratively improve the alignment performance without the need of human annotations for preference data. These methods commonly utilize the same…

Machine Learning · Computer Science 2025-04-29 Zhaoyang Wang , Weilei He , Zhiyuan Liang , Xuchao Zhang , Chetan Bansal , Ying Wei , Weitong Zhang , Huaxiu Yao

Large language model (LLM)-powered code review automation tools have been introduced to generate code review comments. However, not all generated comments will drive code changes. Understanding what types of generated review comments are…

Large Language Models (LLMs) have shown versatility in various Natural Language Processing (NLP) tasks, including their potential as effective question-answering systems. However, to provide precise and relevant information in response to…

Computation and Language · Computer Science 2024-09-09 Sriram Veturi , Saurabh Vaichal , Reshma Lal Jagadheesh , Nafis Irtiza Tripto , Nian Yan
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