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Related papers: Modeling Empathetic Alignment in Conversation

200 papers

Emotional intelligence (EI), the ability to perceive, understand, and respond appropriately to others' emotional states, is central to human communication, and increasingly important to assess as LLMs assume conversational roles in everyday…

Artificial Intelligence · Computer Science 2026-05-29 Kate M. Lubrano , Faisal Sayed , Ankita Rathod , Akshansh , Craver Corbyn Thomas-Smith , Mark E. Whiting , Karina Nguyen

In conversation-based psychotherapy, therapists use verbal techniques to help clients express thoughts and feelings, and change behavior. In particular, how well therapists convey empathy is an essential quality index of psychotherapy…

Audio and Speech Processing · Electrical Eng. & Systems 2023-05-29 Dehua Tao , Tan Lee , Harold Chui , Sarah Luk

Effective collaboration between embodied agents requires more than acting in a shared environment; it demands communication grounded in each agent's evolving understanding of the world. When agents can only partially observe their…

Multiagent Systems · Computer Science 2026-05-19 Vardhan Dongre , Dilek Hakkani-Tür

In human-centered design, developing a comprehensive and in-depth understanding of user experiences, i.e., empathic understanding, is paramount for designing products that truly meet human needs. Nevertheless, accurately comprehending the…

Human-Computer Interaction · Computer Science 2024-03-21 Qihao Zhu , Leah Chong , Maria Yang , Jianxi Luo

General-purpose large language models (LLMs) have demonstrated remarkable generative and reasoning capabilities but remain limited in healthcare and caregiving applications due to two key deficiencies: factual unreliability and a lack of…

Computation and Language · Computer Science 2025-12-09 Emre Umucu , Guillermina Solis , Leon Garza , Emilia Rivas , Beatrice Lee , Anantaa Kotal , Aritran Piplai

The term emotion analysis in text subsumes various natural language processing tasks which have in common the goal to enable computers to understand emotions. Most popular is emotion classification in which one or multiple emotions are…

Computation and Language · Computer Science 2023-10-13 Roman Klinger

While multimodal large language models (MLLMs) are increasingly applied in human-centred AI systems, their ability to understand complex social interactions remains uncertain. We present an exploratory study on aligning MLLMs with…

Human-Computer Interaction · Computer Science 2026-03-03 Weiyan Shi , Kenny Tsu Wei Choo

Human-robot interactions (HRI) can be modeled as dynamic or differential games with incomplete information, where each agent holds private reward parameters. Due to the open challenge in finding perfect Bayesian equilibria of such games,…

Robotics · Computer Science 2020-11-05 Yi Chen , Lei Zhang , Tanner Merry , Sunny Amatya , Wenlong Zhang , Yi Ren

Human communication is a collaborative process. Speakers, on top of conveying their own intent, adjust the content and language expressions by taking the listeners into account, including their knowledge background, personalities, and…

Computation and Language · Computer Science 2022-03-28 Yuwei Bao , Sayan Ghosh , Joyce Chai

Emotional Support Conversation (ESC) aims to provide empathetic and effective emotional assistance through dialogue, addressing the growing demand for mental health support. This paper presents our solution for the NLPCC 2025 Task 8 ESC…

Artificial Intelligence · Computer Science 2025-12-12 Shiquan Wang , Ruiyu Fang , Zhongjiang He , Shuangyong Song , Yongxiang Li

AI agents that communicate on behalf of individuals need to capture how each person actually communicates, yet current approaches either require costly per-person fine-tuning, produce generic outputs from shallow persona descriptions, or…

Human-Computer Interaction · Computer Science 2026-03-31 Ruoxi Shang , Dan Marshall , Edward Cutrell , Denae Ford

Negotiation is a complex social interaction that encapsulates emotional encounters in human decision-making. Virtual agents that can negotiate with humans are useful in pedagogy and conversational AI. To advance the development of such…

Human-Computer Interaction · Computer Science 2021-07-29 Kushal Chawla , Rene Clever , Jaysa Ramirez , Gale Lucas , Jonathan Gratch

Advances in the performance of large language models (LLMs) have led some researchers to propose the emergence of theory of mind (ToM) in artificial intelligence (AI). LLMs can attribute beliefs, desires, intentions, and emotions, and they…

Computers and Society · Computer Science 2024-01-29 William Kidder , Jason D'Cruz , Kush R. Varshney

The development of sophisticated artificial intelligence (AI) conversational agents based on large language models raises important questions about the relationship between human norms, values, and practices and AI design and performance.…

Computers and Society · Computer Science 2025-05-30 Rachel Katharine Sterken , James Ravi Kirkpatrick

This paper introduces function alignment, a novel theory of mind and intelligence that is both intuitively compelling and structurally grounded. It explicitly models how meaning, interpretation, and analogy emerge from interactions among…

Computation and Language · Computer Science 2025-04-15 Gus G. Xia

Interactions among humans on social media often convey intentions behind their actions, yielding a psychological language resource for Mental Health Analysis (MHA) of online users. The success of Computational Intelligence Techniques (CIT)…

Computation and Language · Computer Science 2023-08-24 Muskan Garg , Chandni Saxena , Usman Naseem , Bonnie J Dorr

Conversational data is essential in psychology because it can help researchers understand individuals cognitive processes, emotions, and behaviors. Utterance labelling is a common strategy for analyzing this type of data. The development of…

Computation and Language · Computer Science 2022-08-16 Maria Laricheva , Chiyu Zhang , Yan Liu , Guanyu Chen , Terence Tracey , Richard Young , Giuseppe Carenini

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Social alignment in AI systems aims to ensure that these models behave according to established societal values. However, unlike humans, who derive consensus on value judgments through social interaction, current language models (LMs) are…

Computation and Language · Computer Science 2023-10-31 Ruibo Liu , Ruixin Yang , Chenyan Jia , Ge Zhang , Denny Zhou , Andrew M. Dai , Diyi Yang , Soroush Vosoughi

Philosophical accounts of persuasion often assume that shared evidence and rational argumentation should lead to a convergence of views between peers, yet everyday discourse often suggests otherwise. In this study, we use large language…

Computation and Language · Computer Science 2026-05-12 David Freeborn , Malihe Alikani , Anthony Sicilia
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