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Effective human-AI collaboration for physical task completion has significant potential in both everyday activities and professional domains. AI agents equipped with informative guidance can enhance human performance, but evaluating such…

In collaboration with Alibaba, this study leverages a large-scale field experiment to assess the impact of a generative AI assistant on worker performance in e-commerce after-sales service. Human agents providing digital chat support were…

Generative AI is changing the way that many disciplines are taught, including computer science. Researchers have shown that generative AI tools are capable of solving programming problems, writing extensive blocks of code, and explaining…

The integration of generative AI (GenAI) tools, particularly large language models (LLMs), is transforming professional coaching workflows. This study explores how coaches use GenAI, the perceived benefits and limitations of these tools,…

Generative AI (GenAI) has introduced myriad opportunities and challenges for higher education. Anticipating this potential transformation requires understanding students' contextualised practices and norms around GenAI. We conducted…

This study explores the use of artificial intelligence (AI) as a complementary tool for grading essay-type questions in higher education, focusing on its consistency with human grading and potential to reduce biases. Using 70 handwritten…

Research suggests that providing specific and timely feedback to human tutors enhances their performance. However, it presents challenges due to the time-consuming nature of assessing tutor performance by human evaluators. Large language…

Recent work has proposed artificial intelligence (AI) models that can learn to decide whether to make a prediction for an instance of a task or to delegate it to a human by considering both parties' capabilities. In simulations with…

Generative models are now capable of producing natural language text that is, in some cases, comparable in quality to the text produced by people. In the computing education context, these models are being used to generate code, code…

Generative Artificial Intelligence (GAI) has made outstanding strides in recent years, with a good-sized impact on software product management. Drawing on pertinent articles from 2016 to 2023, this systematic literature evaluation reveals…

In many real world contexts, successful human-AI collaboration requires humans to productively integrate complementary sources of information into AI-informed decisions. However, in practice human decision-makers often lack understanding of…

The use of generative artificial intelligence (GenAI) in academia is a subjective and hotly debated topic. Currently, there are no agreed guidelines towards the usage of GenAI systems in higher education (HE) and, thus, it is still unclear…

Feedback is one of the most powerful influences on student learning, with extensive research examining how best to implement it in educational settings. Increasingly, feedback is being generated by artificial intelligence (AI), offering…

Generative AI (GenAI) is transforming creative fields shaping our culture and our heritage. We focus on widespread interactions between clients and (creative) specialists highlighting a change in interaction patterns leading to a shift from…

Generative artificial intelligence (GenAI) is increasingly embedded in computer-supported collaborative learning (CSCL), yet little empirical research has unpacked how different configurations of AI participation reshape collaborative…

Generative AI(GenAI) is a kind of AI model capable of producing human-like content in various modalities, including text, image, audio, video, and computer programming. Although GenAI offers great potential for education, its value often…

The broad adoption of Generative AI (GenAI) is impacting Computer Science education, and recent studies found its benefits and potential concerns when students use it for programming learning. However, most existing explorations focus on…

Generative AI (GenAI) has rapidly entered education, yet its user experience is often explained through adoption-oriented constructs such as usefulness, ease of use, and engagement. We argue that these constructs are no longer sufficient…

It is of critical importance to analyse the factors influencing college students' intention to use generative artificial intelligence (GenAI) to understand and predict learners' learning behaviours and academic outcomes. Nevertheless, a…

Generative AI (GenAI) has brought opportunities and challenges for higher education as it integrates into teaching and learning environments. As instructors navigate this new landscape, understanding their engagement with and attitudes…