Related papers: Guided By AI: Navigating Trust, Bias, and Data Exp…
This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…
Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…
Teaching unbiased decision-making is crucial for addressing biased decision-making in daily life. Although both raising awareness of personal biases and providing guidance on unbiased decision-making are essential, the latter topics remains…
Efficient explorative data analysis systems must take into account both what a user knows and wants to know. This paper proposes a principled framework for interactive visual exploration of relations in data, through views most informative…
AI-based tools that mediate, enhance or generate parts of video communication may interfere with how people evaluate trustworthiness and credibility. In two preregistered online experiments (N = 2,000), we examined whether AI-mediated video…
E-learning platforms that personalise content selection with AI are often criticised for lacking transparency and controllability. Researchers have therefore proposed solutions such as open learner models and letting learners select from…
The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…
AI assistants are increasingly integrated into older adults' daily lives, offering new opportunities for social support and accessibility while raising important questions about privacy, autonomy, and trust. As these systems become embedded…
Machine learning technology has become ubiquitous, but, unfortunately, often exhibits bias. As a consequence, disparate stakeholders need to interact with and make informed decisions about using machine learning models in everyday systems.…
Although the integration of artificial intelligence (AI) into everyday tasks improves efficiency and objectivity, it also risks transmitting bias to human decision-making. In this study, we conducted a controlled experiment that simulated…
Explainable AI (XAI) holds significant promise for enhancing the transparency and trustworthiness of AI-driven threat detection in Security Operations Centers (SOCs). However, identifying the appropriate level and format of explanation,…
In decision support applications of AI, the AI algorithm's output is framed as a suggestion to a human user. The user may ignore this advice or take it into consideration to modify their decision. With the increasing prevalence of such…
Cognitive biases have been shown to lead to faulty decision-making. Recent research has demonstrated that the effect of cognitive biases, anchoring bias in particular, transfers to information visualization and visual analytics. However, it…
Patients increasingly rely on online reviews when choosing healthcare providers, yet the sheer volume of these reviews can hinder effective decision-making. This paper summarises a mixed-methods study aimed at evaluating a proposed…
In reaction to growing concerns about the potential harms of artificial intelligence (AI), societies have begun to demand more transparency about how AI models and systems are created and used. To address these concerns, several efforts…
As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Given the progress in the development of AI, a correspondingly…
Trust between humans and artificial intelligence(AI) is an issue which has implications in many fields of human computer interaction. The current issue with artificial intelligence is a lack of transparency into its decision making, and…
As AI-enhanced academic search systems become increasingly popular among researchers, investigating their AI transparency is crucial to ensure trust in the search outcomes, as well as the reliability and integrity of scholarly work. This…
The quest to develop intelligent visual analytics (VA) systems capable of collaborating and naturally interacting with humans presents a multifaceted and intriguing challenge. VA systems designed for collaboration must adeptly navigate a…
The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…