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Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale…

Information Retrieval · Computer Science 2021-05-11 Weiwei Sun , Shuo Zhang , Krisztian Balog , Zhaochun Ren , Pengjie Ren , Zhumin Chen , Maarten de Rijke

Humans follow criteria when they execute tasks, and these criteria are directly used to assess the quality of task completion. Therefore, having models learn to use criteria to provide feedback can help humans or models to perform tasks…

Computation and Language · Computer Science 2024-06-05 Weizhe Yuan , Pengfei Liu , Matthias Gallé

Cognitive computing systems require human labeled data for evaluation, and often for training. The standard practice used in gathering this data minimizes disagreement between annotators, and we have found this results in data that fails to…

Computation and Language · Computer Science 2018-09-27 Anca Dumitrache , Lora Aroyo , Chris Welty

The emergence of instruction-tuned large language models (LLMs) has advanced the field of dialogue systems, enabling both realistic user simulations and robust multi-turn conversational agents. However, existing research often evaluates…

Computation and Language · Computer Science 2025-07-22 Chalamalasetti Kranti , Sherzod Hakimov , David Schlangen

The traditional data annotation process is often labor-intensive, time-consuming, and susceptible to human bias, which complicates the management of increasingly complex datasets. This study explores the potential of large language models…

Computation and Language · Computer Science 2024-09-17 Jianfei Wu , Xubin Wang , Weijia Jia

The growth of deep learning (DL) relies heavily on huge amounts of labelled data for tasks such as natural language processing and computer vision. Specifically, in image-to-text or image-to-image pipelines, opinion (sentiment) may be…

Computer Vision and Pattern Recognition · Computer Science 2024-09-17 Aleksei Krotov , Alison Tebo , Dylan K. Picart , Aaron Dean Algave

Question-answering (QA) is a significant application of Large Language Models (LLMs), shaping chatbot capabilities across healthcare, education, and customer service. However, widespread LLM integration presents a challenge for small…

Computation and Language · Computer Science 2023-09-06 Md Adnan Arefeen , Biplob Debnath , Srimat Chakradhar

Large language models (LLMs) often fail to scale their performance on long-context tasks performance in line with the context lengths they support. This gap is commonly attributed to retrieval failures -- the models' inability to identify…

Computation and Language · Computer Science 2025-10-08 Yufeng Du , Minyang Tian , Srikanth Ronanki , Subendhu Rongali , Sravan Bodapati , Aram Galstyan , Azton Wells , Roy Schwartz , Eliu A Huerta , Hao Peng

Crowdsourcing is a mechanism by means of which groups of people are able to execute a task by sharing ideas, efforts and resources. Thanks to the online technologies, crowdsourcing has become in the last decade an even more utilized process…

Physics and Society · Physics 2022-03-16 Daniele Vilone

Collecting labeled datasets in finance is challenging due to scarcity of domain experts and higher cost of employing them. While Large Language Models (LLMs) have demonstrated remarkable performance in data annotation tasks on general…

Computation and Language · Computer Science 2024-03-28 Toyin Aguda , Suchetha Siddagangappa , Elena Kochkina , Simerjot Kaur , Dongsheng Wang , Charese Smiley , Sameena Shah

Building dialogue systems requires a large corpus of annotated dialogues. Such datasets are usually created via crowdsourcing, which is expensive and time-consuming. In this paper, we propose \textsc{Dialogic}, a novel dialogue simulation…

Computation and Language · Computer Science 2023-06-07 Zekun Li , Wenhu Chen , Shiyang Li , Hong Wang , Jing Qian , Xifeng Yan

Robust state tracking for task-oriented dialogue systems currently remains restricted to a few popular languages. This paper shows that given a large-scale dialogue data set in one language, we can automatically produce an effective…

Computation and Language · Computer Science 2023-02-21 Mehrad Moradshahi , Victoria Tsai , Giovanni Campagna , Monica S. Lam

The datasets most widely used for abusive language detection contain lists of messages, usually tweets, that have been manually judged as abusive or not by one or more annotators, with the annotation performed at message level. In this…

Computation and Language · Computer Science 2021-03-30 Stefano Menini , Alessio Palmero Aprosio , Sara Tonelli

Many recent approaches to natural language tasks are built on the remarkable abilities of large language models. Large language models can perform in-context learning, where they learn a new task from a few task demonstrations, without any…

Computation and Language · Computer Science 2022-09-07 Hongjin Su , Jungo Kasai , Chen Henry Wu , Weijia Shi , Tianlu Wang , Jiayi Xin , Rui Zhang , Mari Ostendorf , Luke Zettlemoyer , Noah A. Smith , Tao Yu

Text classification is one of the most common goals of machine learning (ML) projects, and also one of the most frequent human intelligence tasks in crowdsourcing platforms. ML has mixed success in such tasks depending on the nature of the…

Human-Computer Interaction · Computer Science 2019-09-09 Jorge Ramírez , Marcos Baez , Fabio Casati , Boualem Benatallah

Data scarcity is one of the main problems when it comes to real-world applications of transformer-based models. This is especially evident for task-oriented dialogue (TOD) systems, which require specialized datasets, that are usually not…

Computation and Language · Computer Science 2025-02-25 Sebastian Steindl , Ulrich Schäfer , Bernd Ludwig

As large language models (LLMs) are increasingly deployed in multi-turn dialogue and other sustained interactive scenarios, it is essential to understand how extended context affects their performance. Popular benchmarks, focusing primarily…

Computation and Language · Computer Science 2025-06-03 Robert Hankache , Kingsley Nketia Acheampong , Liang Song , Marek Brynda , Raad Khraishi , Greig A. Cowan

Discourse-annotated corpora are an important resource for the community, but they are often annotated according to different frameworks. This makes comparison of the annotations difficult, thereby also preventing researchers from searching…

Computation and Language · Computer Science 2018-03-16 Vera Demberg , Fatemeh Torabi Asr , Merel Scholman

Context plays an important role in the quality of code completion, as Large Language Models (LLMs) require sufficient and relevant information to assist developers in code generation tasks. However, composing a relevant context for code…

Software Engineering · Computer Science 2025-10-09 Uswat Yusuf , Genevieve Caumartin , Diego Elias Costa

Topic model and document-clustering evaluations either use automated metrics that align poorly with human preferences or require expert labels that are intractable to scale. We design a scalable human evaluation protocol and a corresponding…

Computation and Language · Computer Science 2025-07-02 Alexander Hoyle , Lorena Calvo-Bartolomé , Jordan Boyd-Graber , Philip Resnik