Related papers: Context Does Matter: Implications for Crowdsourced…
In-context Learning (ICL) has emerged as a powerful capability alongside the development of scaled-up large language models (LLMs). By instructing LLMs using few-shot demonstrative examples, ICL enables them to perform a wide range of tasks…
The recent abundance of conversational data on the Web and elsewhere calls for effective NLP systems for dialog understanding. Complete utterance-level understanding often requires context understanding, defined by nearby utterances. In…
Conversational recommender systems (CRSs) enhance recommendation quality by engaging users in multi-turn dialogues, capturing nuanced preferences through natural language interactions. However, these systems often face the false negative…
Human data annotation, especially when involving experts, is often treated as an objective reference. However, many annotation tasks are inherently subjective, and annotators' judgments may evolve over time. This study investigates changes…
Table processing, a key task in natural language processing, has significantly benefited from recent advancements in language models (LMs). However, the capabilities of LMs in table-to-text generation, which transforms structured data into…
Speech emotion recognition is an important component of any human centered system. But speech characteristics produced and perceived by a person can be influenced by a multitude of reasons, both desirable such as emotion, and undesirable…
Crowdsourcing has emerged as a popular approach for collecting annotated data to train supervised machine learning models. However, annotator bias can lead to defective annotations. Though there are a few works investigating individual…
Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings. This paper presents a novel approach to…
Language models have shown promise in various tasks but can be affected by undesired data during training, fine-tuning, or alignment. For example, if some unsafe conversations are wrongly annotated as safe ones, the model fine-tuned on…
Crowdsourcing systems have been used to accumulate massive amounts of labeled data for applications such as computer vision and natural language processing. However, because crowdsourced labeling is inherently dynamic and uncertain,…
Large language models (LLMs) show strong reasoning abilities across diverse tasks, yet their performance on extended contexts remains inconsistent. While prior research has emphasized mid-context degradation in question answering, this…
The impact of user satisfaction in policy learning task-oriented dialogue systems has long been a subject of research interest. Most current models for estimating the user satisfaction either (i) treat out-of-context short-texts, such as…
With the growing prevalence of large language models, it is increasingly common to annotate datasets for machine learning using pools of crowd raters. However, these raters often work in isolation as individual crowdworkers. In this work,…
Large Language Models (LLMs) have shown strong performance on NLP classification tasks. However, they typically rely on aggregated labels-often via majority voting-which can obscure the human disagreement inherent in subjective annotations.…
The aim of this paper is to mitigate the shortcomings of automatic evaluation of open-domain dialog systems through multi-reference evaluation. Existing metrics have been shown to correlate poorly with human judgement, particularly in…
As large language models (LLMs) continue to advance, accurately and comprehensively evaluating their performance becomes increasingly challenging. Ranking the relative performance of LLMs based on Elo ratings, according to human judgment,…
Large language models (LLMs) are increasingly used for data generation. However, creating evaluation benchmarks raises the bar for this emerging paradigm. Benchmarks must target specific phenomena, penalize exploiting shortcuts, and be…
In essence, embedding algorithms work by optimizing the distance between a word and its usual context in order to generate an embedding space that encodes the distributional representation of words. In addition to single words or word…
Large Language Models (LLMs) achieve strong performance on many reasoning benchmarks, yet these evaluations typically focus on isolated tasks that differ from real-world usage in task-oriented dialogue (TOD). In this setting, LLMs must…
The rise of large language models (LLMs) has brought a critical need for high-quality human-labeled data, particularly for processes like human feedback and evaluation. A common practice is to label data via consensus annotation over human…