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Open-domain conversational search (ODCS) aims to provide valuable, up-to-date information, while maintaining natural conversations to help users refine and ultimately answer information needs. However, creating an effective and robust ODCS…

Computation and Language · Computer Science 2023-04-06 Zihao Wang , Ali Ahmadvand , Jason Choi , Payam Karisani , Eugene Agichtein

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty

As a promising paradigm, interactive semantic parsing has shown to improve both semantic parsing accuracy and user confidence in the results. In this paper, we propose a new, unified formulation of the interactive semantic parsing problem,…

Computation and Language · Computer Science 2019-10-15 Ziyu Yao , Yu Su , Huan Sun , Wen-tau Yih

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Computation and Language · Computer Science 2024-11-25 Jie Zou , Jimmy Xiangji Huang , Zhaochun Ren , Evangelos Kanoulas

In this paper we describe the requirements and early system design for a smart conversational agent that can assist older adults in the reminiscence process. The practice of reminiscence has well documented benefits for the mental, social…

Human-Computer Interaction · Computer Science 2018-04-19 Svetlana Nikitina , Sara Callaioli , Marcos Baez

The ability to engage in goal-oriented conversations has allowed humans to gain knowledge, reduce uncertainty, and perform tasks more efficiently. Artificial agents, however, are still far behind humans in having goal-driven conversations.…

Computation and Language · Computer Science 2019-07-30 Pushkar Shukla , Carlos Elmadjian , Richika Sharan , Vivek Kulkarni , Matthew Turk , William Yang Wang

Conversational agents promise conversational interaction but fail to deliver. Efforts often emulate functional rules from human speech, without considering key characteristics that conversation must encapsulate. Given its potential in…

Intelligent physical systems as embodied cognitive systems must perform high-level reasoning while concurrently managing an underlying control architecture. The link between cognition and control must manage the problem of converting…

The query suggestion or auto-completion mechanisms help users to type less while interacting with a search engine. A basic approach that ranks suggestions according to their frequency in the query logs is suboptimal. Firstly, many candidate…

Information Retrieval · Computer Science 2013-12-06 Eugene Kharitonov , Craig Macdonald , Pavel Serdyukov , Iadh Ounis

Although browser-using agents (BUAs) show promise for web tasks and automation, most BUAs terminate after executing a single instruction, failing to support users' complex, nonlinear browsing with ambiguous goals, iterative decision-making,…

Human-Computer Interaction · Computer Science 2025-09-16 Hyeonggeun Yun , Jinkyu Jang

Large language model-based agents are increasingly applied in the recommendation field due to their extensive knowledge and strong planning capabilities. While prior research has primarily focused on enhancing either the recommendation…

Information Retrieval · Computer Science 2025-05-05 Shihao Cai , Jizhi Zhang , Keqin Bao , Chongming Gao , Qifan Wang , Fuli Feng , Xiangnan He

Conversational interfaces provide a flexible and easy way for users to seek information that may otherwise be difficult or inconvenient to obtain. However, existing interfaces generally fall into one of two categories: FAQs, where users…

Computation and Language · Computer Science 2024-03-27 Dirk Väth , Lindsey Vanderlyn , Ngoc Thang Vu

The search for a standardized optimum way to communicate using natural language dialog has involved a lot of research. However, due to the diversity of communication domains, we think that this is extremely difficult to achieve and…

Other Computer Science · Computer Science 2007-05-23 Paul Fodor

Information exploration tasks are inherently complex, ill-structured, and involve sequences of actions usually spread over many sessions. When exploring a dataset, users tend to experiment higher degrees of uncertainty, mostly raised by…

Human-Computer Interaction · Computer Science 2022-10-03 Thiago Nunes , Daniel Schwabe

Many real-world open-domain conversation applications have specific goals to achieve during open-ended chats, such as recommendation, psychotherapy, education, etc. We study the problem of imposing conversational goals on open-domain chat…

Computation and Language · Computer Science 2019-05-30 Jianheng Tang , Tiancheng Zhao , Chenyan Xiong , Xiaodan Liang , Eric P. Xing , Zhiting Hu

We envision robots that can collaborate and communicate seamlessly with humans. It is necessary for such robots to decide both what to say and how to act, while interacting with humans. To this end, we introduce a new task, dialogue object…

Robotics · Computer Science 2021-07-23 Monica Roy , Kaiyu Zheng , Jason Liu , Stefanie Tellex

Conversational Product Search ( CPS ) systems interact with users via natural language to offer personalized and context-aware product lists. However, most existing research on CPS is limited to simulated conversations, due to the lack of a…

Computation and Language · Computer Science 2025-04-29 Jie Zou , Mohammad Aliannejadi , Evangelos Kanoulas , Shuxi Han , Heli Ma , Zheng Wang , Yang Yang , Heng Tao Shen

Business process automation is a booming multi-billion-dollar industry that promises to remove menial tasks from workers' plates -- through the introduction of autonomous agents -- and free up their time and brain power for more creative…

Artificial Intelligence · Computer Science 2020-01-13 Yara Rizk , Abhishek Bhandwalder , Scott Boag , Tathagata Chakraborti , Vatche Isahagian , Yasaman Khazaeni , Falk Pollock , Merve Unuvar

During the first step of practical reasoning, i.e. deliberation or goals selection, an intelligent agent generates a set of pursuable goals and then selects which of them he commits to achieve. Explainable Artificial Intelligence (XAI)…

Artificial Intelligence · Computer Science 2020-09-15 Mariela Morveli-Espinoza , Cesar Augusto Tacla , Henrique Jasinski

In this chapter, we provide a review of conversational agents (CAs), discussing chatbots, intended for casual conversation with a user, as well as task-oriented agents that generally engage in discussions intended to reach one or several…

Computation and Language · Computer Science 2022-02-08 Mattias Wahde , Marco Virgolin
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