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Despite their remarkable capabilities, large language models (LLMs) often produce responses containing factual inaccuracies due to their sole reliance on the parametric knowledge they encapsulate. Retrieval-Augmented Generation (RAG), an ad…

Computation and Language · Computer Science 2023-10-19 Akari Asai , Zeqiu Wu , Yizhong Wang , Avirup Sil , Hannaneh Hajishirzi

Embedding-based Retrieval (EBR) in e-commerce search is a powerful search retrieval technique to address semantic matches between search queries and products. However, commercial search engines like Facebook Marketplace Search are complex…

Information Retrieval · Computer Science 2023-02-23 Yunzhong He , Yuxin Tian , Mengjiao Wang , Feier Chen , Licheng Yu , Maolong Tang , Congcong Chen , Ning Zhang , Bin Kuang , Arul Prakash

Chat-oriented dialogue systems designed to provide tangible benefits, such as sharing the latest news or preventing frailty in senior citizens, often require Proactive acquisition of specific user Information via chats on user-faVOred…

Computation and Language · Computer Science 2025-04-11 Shiki Sato , Jun Baba , Asahi Hentona , Shinji Iwata , Akifumi Yoshimoto , Koichiro Yoshino

Persuasion dialogue systems reflect the machine's ability to make strategic moves beyond verbal communication, and therefore differentiate themselves from task-oriented or open-domain dialogue systems and have their own unique values.…

Computation and Language · Computer Science 2022-10-25 Weiyan Shi , Yu Li , Saurav Sahay , Zhou Yu

E-commerce product pages contain a mix of structured specifications, unstructured reviews, and contextual elements like personalized offers or regional variants. Although informative, this volume can lead to cognitive overload, making it…

Computation and Language · Computer Science 2025-08-05 Praveen Tangarajan , Anand A. Rajasekar , Manish Rathi , Vinay Rao Dandin , Ozan Ersoy

AI tools, particularly large language modules, have recently proven their effectiveness within learning management systems and online education programmes. As feedback continues to play a crucial role in learning and assessment in schools,…

Human-Computer Interaction · Computer Science 2024-10-17 Ievgeniia Kuzminykh , Tareita Nawaz , Shihao Shenzhang , Bogdan Ghita , Jeffery Raphael , Hannan Xiao

In this paper, we introduce a novel framework, SIMSEEK, (Simulating information-Seeking conversation from unlabeled documents), and compare its two variants. In our baseline SIMSEEK-SYM, a questioner generates follow-up questions upon the…

Computation and Language · Computer Science 2022-10-25 Gangwoo Kim , Sungdong Kim , Kang Min Yoo , Jaewoo Kang

Query performance prediction (QPP) aims to estimate the retrieval quality of a search system for a query without human relevance judgments. Previous QPP methods typically return a single scalar value and do not require the predicted values…

Information Retrieval · Computer Science 2025-05-27 Chuan Meng , Negar Arabzadeh , Arian Askari , Mohammad Aliannejadi , Maarten de Rijke

Recently, open-domain dialogue systems have attracted growing attention. Most of them use the sequence-to-sequence (Seq2Seq) architecture to generate responses. However, traditional Seq2Seq-based open-domain dialogue models tend to generate…

Computation and Language · Computer Science 2020-07-06 Heng-Da Xu , Xian-Ling Mao , Zewen Chi , Jing-Jing Zhu , Fanshu Sun , Heyan Huang

Proactive intent prediction is a critical capability in modern e-commerce chatbots, enabling "zero-query" recommendations by anticipating user needs from behavioral and contextual signals. However, existing industrial systems face two…

Information Retrieval · Computer Science 2026-02-16 Junhua Liu , Yang Jihao , Cheng Chang , Kunrong LI , Bin Fu , Kwan Hui Lim

Speaker recognition, recognizing speaker identities based on voice alone, enables important downstream applications, such as personalization and authentication. Learning speaker representations, in the context of supervised learning,…

Machine Learning · Computer Science 2022-07-13 Metehan Cekic , Ruirui Li , Zeya Chen , Yuguang Yang , Andreas Stolcke , Upamanyu Madhow

Dialog systems, such as voice assistants, are expected to engage with users in complex, evolving conversations. Unfortunately, traditional automatic speech recognition (ASR) systems deployed in such applications are usually trained to…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-17 Hitesh Tulsiani , David M. Chan , Shalini Ghosh , Garima Lalwani , Prabhat Pandey , Ankish Bansal , Sri Garimella , Ariya Rastrow , Björn Hoffmeister

Factuality is a crucial requirement in information seeking dialogue: the system should respond to the user's queries so that the responses are meaningful and aligned with the knowledge provided to the system. However, most modern large…

Computation and Language · Computer Science 2024-03-05 Evgeniia Razumovskaia , Ivan Vulić , Pavle Marković , Tomasz Cichy , Qian Zheng , Tsung-Hsien Wen , Paweł Budzianowski

Conversational retrieval refers to an information retrieval system that operates in an iterative and interactive manner, requiring the retrieval of various external resources, such as persona, knowledge, and even response, to effectively…

Computation and Language · Computer Science 2024-02-29 Hongru Wang , Boyang Xue , Baohang Zhou , Rui Wang , Fei Mi , Weichao Wang , Yasheng Wang , Kam-Fai Wong

Query expansion is a widely used technique to improve the recall of search systems. In this paper, we propose an approach to query expansion that leverages the generative abilities of Large Language Models (LLMs). Unlike traditional query…

Information Retrieval · Computer Science 2023-05-08 Rolf Jagerman , Honglei Zhuang , Zhen Qin , Xuanhui Wang , Michael Bendersky

Query-document relevance prediction is a critical problem in Information Retrieval systems. This problem has increasingly been tackled using (pretrained) transformer-based models which are finetuned using large collections of labeled data.…

Information Retrieval · Computer Science 2023-06-21 Aditi Chaudhary , Karthik Raman , Krishna Srinivasan , Kazuma Hashimoto , Mike Bendersky , Marc Najork

We propose a new online learning model for learning with preference feedback. The model is especially suited for applications like web search and recommender systems, where preference data is readily available from implicit user feedback…

Machine Learning · Computer Science 2011-11-04 Pannagadatta K. Shivaswamy , Thorsten Joachims

Question answering (QA) aims to understand questions and find appropriate answers. In real-world QA systems, Frequently Asked Question (FAQ) based QA is usually a practical and effective solution, especially for some complicated questions…

Computation and Language · Computer Science 2020-10-23 Ruobing Xie , Yanan Lu , Fen Lin , Leyu Lin

Large Scale Question-Answering systems today are widely used in downstream applications such as chatbots and conversational dialogue agents. Typically, such systems consist of an Answer Passage retrieval layer coupled with Machine…

Information Retrieval · Computer Science 2021-11-02 Harsh Kohli

Relevance modeling between queries and items stands as a pivotal component in commercial search engines, directly affecting the user experience. Given the remarkable achievements of large language models (LLMs) in various natural language…

Artificial Intelligence · Computer Science 2025-02-19 Kaixin Wu , Yixin Ji , Zeyuan Chen , Qiang Wang , Cunxiang Wang , Hong Liu , Baijun Ji , Jia Xu , Zhongyi Liu , Jinjie Gu , Yuan Zhou , Linjian Mo