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Current neural network-based conversational models lack diversity and generate boring responses to open-ended utterances. Priors such as persona, emotion, or topic provide additional information to dialog models to aid response generation,…

Computation and Language · Computer Science 2019-08-05 Richard Csaky , Patrik Purgai , Gabor Recski

The experimental landscape in natural language processing for social media is too fragmented. Each year, new shared tasks and datasets are proposed, ranging from classics like sentiment analysis to irony detection or emoji prediction.…

Computation and Language · Computer Science 2020-10-27 Francesco Barbieri , Jose Camacho-Collados , Leonardo Neves , Luis Espinosa-Anke

Human evaluation has been widely accepted as the standard for evaluating chat-oriented dialogue systems. However, there is a significant variation in previous work regarding who gets recruited as evaluators. Evaluator groups such as domain…

Computation and Language · Computer Science 2023-09-18 Sarah E. Finch , James D. Finch , Jinho D. Choi

Open-domain neural dialogue models have achieved high performance in response ranking and evaluation tasks. These tasks are formulated as a binary classification of responses given in a dialogue context, and models generally learn to make…

Computation and Language · Computer Science 2021-06-11 Prakhar Gupta , Yulia Tsvetkov , Jeffrey P. Bigham

Many sequence-to-sequence dialogue models tend to generate safe, uninformative responses. There have been various useful efforts on trying to eliminate them. However, these approaches either improve decoding algorithms during inference,…

Computation and Language · Computer Science 2020-01-16 Tong Niu , Mohit Bansal

Spoken language models (SLMs) have advanced rapidly in recent years, accompanied by a growing number of evaluation benchmarks. However, most existing benchmarks emphasize task completion and capability scaling, while remaining poorly…

Computation and Language · Computer Science 2026-01-13 Zehan Li , Hongjie Chen , Qing Wang , Yuxin Zhang , Jing Zhou , Hang Lv , Mengjie Du , Yaodong Song , Jie Lian , Jian Kang , Jie Li , Yongxiang Li , Xuelong Li

There is an increasing focus on model-based dialog evaluation metrics such as ADEM, RUBER, and the more recent BERT-based metrics. These models aim to assign a high score to all relevant responses and a low score to all irrelevant…

Computation and Language · Computer Science 2020-09-25 Ananya B. Sai , Akash Kumar Mohankumar , Siddhartha Arora , Mitesh M. Khapra

The long-standing one-to-many problem of gold standard responses in open-domain dialogue systems presents challenges for automatic evaluation metrics. Though prior works have demonstrated some success by applying powerful Large Language…

Computation and Language · Computer Science 2024-05-31 Kun Zhao , Bohao Yang , Chen Tang , Chenghua Lin , Liang Zhan

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

Computation and Language · Computer Science 2026-01-27 Yuhang Jia , Pei Liu , Haoqin Sun , Jiaming Zhou , Xuxin Cheng , Cao Liu , Ke Zeng , Xunliang Cai , Yong Qin

Building dialogue systems that naturally converse with humans is being an attractive and an active research domain. Multiple systems are being designed everyday and several datasets are being available. For this reason, it is being hard to…

Computation and Language · Computer Science 2019-07-31 Basma El Amel Boussaha , Nicolas Hernandez , Christine Jacquin , Emmanuel Morin

Open-domain human-computer conversation has attracted much attention in the field of NLP. Contrary to rule- or template-based domain-specific dialog systems, open-domain conversation usually requires data-driven approaches, which can be…

Computation and Language · Computer Science 2016-10-25 Yiping Song , Rui Yan , Xiang Li , Dongyan Zhao , Ming Zhang

Language model benchmarks are pervasive and computationally-efficient proxies for real-world performance. However, many recent works find that benchmarks often fail to predict real utility. Towards bridging this gap, we introduce benchmark…

Artificial Intelligence · Computer Science 2026-05-28 Marco Gutierrez , Xinyi Leng , Hannah Cyberey , Jonathan Richard Schwarz , Ahmed Alaa , Thomas Hartvigsen

Dialogue topic segmentation is critical in several dialogue modeling problems. However, popular unsupervised approaches only exploit surface features in assessing topical coherence among utterances. In this work, we address this limitation…

Computation and Language · Computer Science 2021-06-15 Linzi Xing , Giuseppe Carenini

Automated evaluation of open domain natural language generation (NLG) models remains a challenge and widely used metrics such as BLEU and Perplexity can be misleading in some cases. In our paper, we propose to evaluate natural language…

Computation and Language · Computer Science 2020-02-13 Wangchunshu Zhou , Ke Xu

During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems…

Computation and Language · Computer Science 2017-03-22 Iulian Vlad Serban , Ryan Lowe , Peter Henderson , Laurent Charlin , Joelle Pineau

Establishing evaluation schemes for spoken dialogue systems is important, but it can also be challenging. While subjective evaluations are commonly used in user experiments, objective evaluations are necessary for research comparison and…

Computation and Language · Computer Science 2024-01-24 Koji Inoue , Divesh Lala , Keiko Ochi , Tatsuya Kawahara , Gabriel Skantze

Although current state-of-the-art language models have achieved impressive results in numerous natural language processing tasks, still they could not solve the problem of producing repetitive, dull and sometimes inconsistent text in…

Computation and Language · Computer Science 2021-08-10 An Nguyen

An intelligent dialogue system in a multi-turn setting should not only generate the responses which are of good quality, but it should also generate the responses which can lead to long-term success of the dialogue. Although, the current…

Computation and Language · Computer Science 2023-01-12 Anant Khandelwal

Existing reference-free turn-level evaluation metrics for chatbots inadequately capture the interaction between the user and the system. Consequently, they often correlate poorly with human evaluations. To address this issue, we propose a…

Computation and Language · Computer Science 2023-09-04 Liliang Ren , Mankeerat Sidhu , Qi Zeng , Revanth Gangi Reddy , Heng Ji , ChengXiang Zhai

The construction of open-domain dialogue systems requires high-quality dialogue datasets. The dialogue data admits a wide variety of responses for a given dialogue history, especially responses with different semantics. However, collecting…

Computation and Language · Computer Science 2022-11-01 Jiao Ou , Jinchao Zhang , Yang Feng , Jie Zhou