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To engage human users in meaningful conversation, open-domain dialogue agents are required to generate diverse and contextually coherent dialogue. Despite recent advancements, which can be attributed to the usage of pretrained language…

Computation and Language · Computer Science 2023-11-21 Jing Yang Lee , Kong Aik Lee , Woon-Seng Gan

We aim to overcome the lack of diversity in responses of current dialogue systems and to develop a dialogue system that is engaging as a conversational partner. We propose a generator-evaluator model that evaluates multiple responses…

Computation and Language · Computer Science 2022-06-13 Ryoma Sakaeda , Daisuke Kawahara

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of…

Computation and Language · Computer Science 2020-05-18 Ryuichi Takanobu , Qi Zhu , Jinchao Li , Baolin Peng , Jianfeng Gao , Minlie Huang

Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…

Computation and Language · Computer Science 2025-12-08 José Pombal , Maya D'Eon , Nuno M. Guerreiro , Pedro Henrique Martins , António Farinhas , Ricardo Rei

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

Computation and Language · Computer Science 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

Automatic measures of similarity between utterances are invaluable for training speech synthesizers, evaluating machine translation, and assessing learner productions. While there exist measures for semantic similarity and prosodic…

Computation and Language · Computer Science 2024-03-25 Nigel G. Ward , Divette Marco

Long-term memory is important for chatbots and dialogue systems (DS) to create consistent and human-like conversations, evidenced by numerous developed memory-augmented DS (MADS). To evaluate the effectiveness of such MADS, existing…

Computation and Language · Computer Science 2024-10-24 Junqing He , Liang Zhu , Rui Wang , Xi Wang , Reza Haffari , Jiaxing Zhang

Large-scale dialogue datasets have recently become available for training neural dialogue agents. However, these datasets have been reported to contain a non-negligible number of unacceptable utterance pairs. In this paper, we propose a…

Computation and Language · Computer Science 2020-10-07 Reina Akama , Sho Yokoi , Jun Suzuki , Kentaro Inui

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Machine Learning · Computer Science 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas

As large language models (LLMs) are increasingly used as evaluators for natural language generation tasks, ensuring unbiased assessments is essential. However, LLM evaluators often display biased preferences, such as favoring verbosity and…

Computation and Language · Computer Science 2025-04-21 Hawon Jeong , ChaeHun Park , Jimin Hong , Hojoon Lee , Jaegul Choo

Open Domain dialog system evaluation is one of the most important challenges in dialog research. Existing automatic evaluation metrics, such as BLEU are mostly reference-based. They calculate the difference between the generated response…

Computation and Language · Computer Science 2020-09-23 Weixin Liang , James Zou , Zhou Yu

This paper introduces a novel Self-supervised Fine-grained Dialogue Evaluation framework (SelF-Eval). The core idea is to model the correlation between turn quality and the entire dialogue quality. We first propose a novel automatic data…

Computation and Language · Computer Science 2022-09-19 Longxuan Ma , Ziyu Zhuang , Weinan Zhang , Mingda Li , Ting Liu

We present the first human-annotated dialogue-based relation extraction (RE) dataset DialogRE, aiming to support the prediction of relation(s) between two arguments that appear in a dialogue. We further offer DialogRE as a platform for…

Computation and Language · Computer Science 2020-04-20 Dian Yu , Kai Sun , Claire Cardie , Dong Yu

The growing number of generative AI-based dialogue systems has made their evaluation a crucial challenge. This paper presents our contribution to this important problem through the Dialogue System Technology Challenge (DSTC-12, Track 1),…

Large-scale pre-training has shown remarkable performance in building open-domain dialogue systems. However, previous works mainly focus on showing and evaluating the conversational performance of the released dialogue model, ignoring the…

Computation and Language · Computer Science 2023-10-24 Yuxian Gu , Jiaxin Wen , Hao Sun , Yi Song , Pei Ke , Chujie Zheng , Zheng Zhang , Jianzhu Yao , Lei Liu , Xiaoyan Zhu , Minlie Huang

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Abstractive summarization models typically generate content unfaithful to the input, thus highlighting the significance of evaluating the faithfulness of generated summaries. Most faithfulness metrics are only evaluated on news domain, can…

Computation and Language · Computer Science 2022-11-17 Sicong Huang , Asli Celikyilmaz , Haoran Li

Linguistic pragmatics state that a conversation's underlying speech acts can constrain the type of response which is appropriate at each turn in the conversation. When generating dialogue responses, neural dialogue agents struggle to…

Computation and Language · Computer Science 2023-04-07 Katherine Stasaski , Marti A. Hearst

Automatic dialogue evaluation plays a crucial role in open-domain dialogue research. Previous works train neural networks with limited annotation for conducting automatic dialogue evaluation, which would naturally affect the evaluation…

Computation and Language · Computer Science 2019-12-11 Lu Li , Zhongheng He , Xiangyang Zhou , Dianhai Yu

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Computation and Language · Computer Science 2021-09-29 Seokhwan Kim , Yang Liu , Di Jin , Alexandros Papangelis , Karthik Gopalakrishnan , Behnam Hedayatnia , Dilek Hakkani-Tur
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