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Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

Human-Computer Interaction · Computer Science 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

The increasing use of Generative Artificial Intelligence (GAI) tools in education highlights the need to understand their influence on individuals' thinking processes and agency. This research explored 20 university students' interaction…

Human-Computer Interaction · Computer Science 2024-12-02 Tianlong Zhong , Gaoxia Zhu , Kang You Lim , Yew Soon Ong

Despite the rapid proliferation of generative AI in higher education, students in China face significant barriers in accessing global tools like ChatGPT due to regulations and constraints. Grounded in the Unified Theory of Acceptance and…

Computers and Society · Computer Science 2025-06-18 Qin Xie , Ming Li , Fei Cheng

Learning theories have historically changed when the conditions of learning evolved. Generative and agentic AI create a new condition by allowing learners to delegate explanation, writing, problem solving, and other cognitive work to…

Artificial Intelligence · Computer Science 2026-05-25 Lixiang Yan , Dragan Gašević

Generative AI models are capable of performing a wide variety of tasks that have traditionally required creativity and human understanding. During training, they learn patterns from existing data and can subsequently generate new content…

As the global reach of online higher education continues to grow, universities are increasingly accommodating students from diverse cultural backgrounds (Tereshko et al., 2024). This can present a number of challenges including linguistic…

Computers and Society · Computer Science 2025-10-17 Fuze Sun , Paul Craig , Lingyu Li , Shixiangyue Meng , Chuxi Nan

AI systems are increasingly embedded in practices where humans have traditionally exercised epistemic agency, the capacity to actively engage in knowledge formation and validation. This paper argues that understanding AI's impact on…

Computers and Society · Computer Science 2025-12-18 Bodong Chen

This study explores the integration of AI, particularly large language models (LLMs) like ChatGPT, into educational settings, focusing on the implications for teaching and learning. Through interviews with course coordinators from data…

Artificial Intelligence · Computer Science 2025-10-02 J. A. Hageman , C. F. W. Peeters

We discuss the implications of generative AI on education across four critical sections: the historical development of AI in education, its contemporary applications in learning, societal repercussions, and strategic recommendations for…

Computers and Society · Computer Science 2024-01-25 Kacper Łodzikowski , Peter W. Foltz , John T. Behrens

Generative AI faces many challenges when entering the product design workflow, such as interface usability and interaction patterns. Therefore, based on design thinking and design process, we developed the DesignGPT multi-agent…

Artificial Intelligence · Computer Science 2023-11-21 Shiying Ding , Xinyi Chen , Yan Fang , Wenrui Liu , Yiwu Qiu , Chunlei Chai

We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…

General Economics · Economics 2024-11-07 Erik Brynjolfsson , Danielle Li , Lindsey Raymond

Collaboration is a crucial part of computing education. The increase in AI capabilities over the last couple of years is bound to profoundly affect all aspects of systems and software engineering, including collaboration. In this position…

Software Engineering · Computer Science 2025-01-27 Natalie Kiesler , Jacqueline Smith , Juho Leinonen , Armando Fox , Stephen MacNeil , Petri Ihantola

Generative AI (GenAI) has rapidly entered education, yet its user experience is often explained through adoption-oriented constructs such as usefulness, ease of use, and engagement. We argue that these constructs are no longer sufficient…

Computers and Society · Computer Science 2026-03-26 Xiaoming Zhai

Generative AI (GenAI) tools such as ChatGPT now provide novice programmers with instant, personalized support and are reshaping computing education. While a growing body of work examines AI's immediate impacts, longitudinal evidence remains…

Human-Computer Interaction · Computer Science 2026-03-25 Boxuan Ma , Huiyong Li , Gen Li , Li Chen , Cheng Tang , Atsushi Shimada , Shin'ichi Konomi

ChatGPT is an AI language model developed by OpenAI that can understand and generate human-like text. It can be used for a variety of use cases such as language generation, question answering, text summarization, chatbot development,…

Human-Computer Interaction · Computer Science 2023-10-09 Ishika Joshi , Ritvik Budhiraja , Harshal Dev , Jahnvi Kadia , M. Osama Ataullah , Sayan Mitra , Dhruv Kumar , Harshal D. Akolekar

The integration of artificial intelligence tools such as ChatGPT in the education system has gained attention in recent years. This experience report explores students' perceptions and suggestions for integrating ChatGPT in a computer…

Computers and Society · Computer Science 2024-02-06 Kehinde Aruleba , Ismaila Temitayo Sanusi , George Obaido , Blessing Ogbuokiri

The advent of generative AI tools has had a profound impact on societies globally, transcending geographical boundaries. Understanding these tools' global reception and utilization is crucial for service providers and policymakers in…

Computers and Society · Computer Science 2025-03-24 Taichi Murayama , Kunihiro Miyazaki , Yasuko Matsubara , Yasushi Sakurai

The integration of generative Artificial Intelligence (AI) chatbots in higher education institutions (HEIs) is reshaping the educational landscape, offering opportunities for enhanced student support, and administrative and research…

Computers and Society · Computer Science 2024-03-21 Joshua Ebere Chukwuere

While there is significant interest in using generative AI tools as general-purpose models for specific ML applications, discriminative models are much more widely deployed currently. One of the key shortcomings of these discriminative AI…

Artificial Intelligence · Computer Science 2023-12-13 Son The Nguyen , Theja Tulabandhula , Mary Beth Watson-Manheim

Generative models, like the one in ChatGPT, are powered by their training data. The models are simply next-word predictors, based on patterns learned from vast amounts of pre-existing text. Since the first generation of GPT, it is striking…

Computation and Language · Computer Science 2026-03-03 Edwin Roland , Richard Jean So