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Generative AI systems are transforming content creation, but their usability remains a key challenge. This paper examines usability factors such as user experience, transparency, control, and cognitive load. Common challenges include…

Human-Computer Interaction · Computer Science 2025-02-26 Anna Ravera , Cristina Gena

Generative AI systems such as ChatGPT and Claude are built upon language models that are typically evaluated for accuracy on curated benchmark datasets. Such evaluation paradigms measure predictive and reasoning capabilities of language…

Human-Computer Interaction · Computer Science 2025-03-03 Shreya Rajagopal , Jae Ho Sohn , Hari Subramonyam , Shiwali Mohan

In social service, administrative burdens and decision-making challenges often hinder practitioners from performing effective casework. Generative AI (GenAI) offers significant potential to streamline these tasks, yet exacerbates concerns…

Human-Computer Interaction · Computer Science 2025-02-28 Yugin Tan , Kai Xin Soh , Renwen Zhang , Jungup Lee , Han Meng , Biswadeep Sen , Yi-Chieh Lee

Engineering education faces a double disruption: traditional apprenticeship models that cultivated judgment and tacit skill are eroding, just as generative AI emerges as an informal coaching partner. This convergence rekindles long-standing…

Computers and Society · Computer Science 2026-01-08 Junaid Qadir , Muhammad Adil Attique , Saleha Shoaib , Syed Ibrahim Ghaznavi

While generative artificial intelligence (GenAI) is finding increased adoption in workplaces, current tools are primarily designed for individual use. Prior work established the potential for these tools to enhance personal creativity and…

Human-Computer Interaction · Computer Science 2026-02-25 Janet G. Johnson , Macarena Peralta , Mansanjam Kaur , Ruijie Sophia Huang , Sheng Zhao , Ruijia Guan , Shwetha Rajaram , Michael Nebeling

The digital divide refers to disparities in access to and use of digital tooling across social and economic groups. This divide can reinforce marginalization both at the individual level and at the level of places, because persistent…

Artificial Intelligence · Computer Science 2025-04-22 Madeleine I. G. Daepp , Scott Counts

Generative AI (genAI) tools, such as ChatGPT or Copilot, are advertised to improve developer productivity and are being integrated into software development. However, misaligned trust, skepticism, and usability concerns can impede the…

Developed by OpenAI, ChatGPT (Conditional Generative Pre-trained Transformer) is an artificial intelligence technology that is fine-tuned using supervised machine learning and reinforcement learning techniques, allowing a computer to…

Generative artificial intelligence (GenAI) can reshape education and learning. While large language models (LLMs) like ChatGPT dominate current educational research, multimodal capabilities, such as text-to-speech and text-to-image, are…

Artificial Intelligence · Computer Science 2025-04-03 Ville Heilala , Roberto Araya , Raija Hämäläinen

Generative AI (GenAI) has fundamentally changed how knowledge workers, such as software developers, solve tasks and collaborate to build software products. Introducing innovative tools like ChatGPT and Copilot has created new opportunities…

Software Engineering · Computer Science 2024-05-06 Rasmus Ulfsnes , Nils Brede Moe , Viktoria Stray , Marianne Skarpen

This research explores the quickly changing field of generative artificial intelligence (GAI) chatbots in higher education, an industry that is undergoing major technological changes. AI chatbots, such as ChatGPT, HuggingChat, and Google…

Computers and Society · Computer Science 2024-05-14 Joshua Ebere Chukwuere

Ever since the public release of ChatGPT in November 2022, serious concerns have been raised about the impact and potentially dire consequences of the increasingly widespread use of generative AI tools for purposes of scientific writing and…

Computers and Society · Computer Science 2023-11-14 Paul G. Schmidt , Amnon J. Meir

The recent high performance of ChatGPT on several standardized academic tests has thrust the topic of artificial intelligence (AI) into the mainstream conversation about the future of education. As deep learning is poised to shift the…

Computers and Society · Computer Science 2023-10-26 Firuz Kamalov , David Santandreu Calong , Ikhlaas Gurrib

This paper discusses OpenAIs ChatGPT, a generative pre-trained transformer, which uses natural language processing to fulfill text-based user requests (i.e., a chatbot). The history and principles behind ChatGPT and similar models are…

Computation and Language · Computer Science 2023-04-03 Brady Lund , Ting Wang , Nishith Reddy Mannuru , Bing Nie , Somipam Shimray , Ziang Wang

The debate over whether "thinking machines" could replace human intellectual labor has existed in both public and expert discussions since the mid-twentieth century, when the concept and terminology of Artificial Intelligence (AI) first…

Computers and Society · Computer Science 2025-11-05 Marcos Florencio , Francielle Prieto

The burgeoning development of generative artificial intelligence (GenAI) and the widespread adoption of large language models (LLMs) in educational settings have sparked considerable debate regarding their efficacy and acceptability.Despite…

Computers and Society · Computer Science 2024-06-25 Aashish Ghimire , John Edwards

Since ChatGPT has emerged as a major AIGC model, providing high-quality responses across a wide range of applications (including software development and maintenance), it has attracted much interest from many individuals. ChatGPT has great…

Computation and Language · Computer Science 2023-10-24 Arslan Akram

Students are increasingly relying on Generative AI (GAI) to support their writing-a key pedagogical practice in education. In GAI-assisted writing, students can delegate core cognitive tasks (e.g., generating ideas and turning them into…

Human-Computer Interaction · Computer Science 2024-12-11 Kaixun Yang , Mladen Raković , Zhiping Liang , Lixiang Yan , Zijie Zeng , Yizhou Fan , Dragan Gašević , Guanliang Chen

Generative AI tools such as ChatGPT now provide novice programmers with unprecedented access to instant, personalized support. While this holds clear promise, their influence on students' metacognitive processes remains underexplored.…

Human-Computer Interaction · Computer Science 2025-11-07 Boxuan Ma , Huiyong Li , Gen Li , Li Chen , Cheng Tang , Yinjie Xie , Chenghao Gu , Atsushi Shimada , Shin'ichi Konomi
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