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Recently, data-driven task-oriented dialogue systems have achieved promising performance in English. However, developing dialogue systems that support low-resource languages remains a long-standing challenge due to the absence of…

Computation and Language · Computer Science 2019-11-22 Zihan Liu , Genta Indra Winata , Zhaojiang Lin , Peng Xu , Pascale Fung

Out-of-domain (OOD) intent detection aims to examine whether the user's query falls outside the predefined domain of the system, which is crucial for the proper functioning of task-oriented dialogue (TOD) systems. Previous methods address…

Computation and Language · Computer Science 2024-03-05 Pei Wang , Keqing He , Yejie Wang , Xiaoshuai Song , Yutao Mou , Jingang Wang , Yunsen Xian , Xunliang Cai , Weiran Xu

Large Language Models (LLMs) have shown significant promise in plan generation. Yet, existing datasets often lack the complexity needed for advanced tool use scenarios - such as handling paraphrased query statements, supporting multiple…

Machine Learning · Computer Science 2024-09-20 Andrei Cosmin Redis , Mohammadreza Fani Sani , Bahram Zarrin , Andrea Burattin

Current disfluency detection models focus on individual utterances each from a single speaker. However, numerous discontinuity phenomena in spoken conversational transcripts occur across multiple turns, hampering human readability and the…

Computation and Language · Computer Science 2023-10-30 Hua Shen , Vicky Zayats , Johann C. Rocholl , Daniel D. Walker , Dirk Padfield

Task-oriented Dialogue (TOD) Systems aim to build dialogue systems that assist users in accomplishing specific goals, such as booking a hotel or a restaurant. Traditional TODs rely on domain-specific APIs/DBs or external factual knowledge…

Meta-Learning has emerged as a research direction to better transfer knowledge from related tasks to unseen but related tasks. However, Meta-Learning requires many training tasks to learn representations that transfer well to unseen tasks;…

Computation and Language · Computer Science 2022-10-13 Surya Kant Sahu

We present NLU++, a novel dataset for natural language understanding (NLU) in task-oriented dialogue (ToD) systems, with the aim to provide a much more challenging evaluation environment for dialogue NLU models, up to date with the current…

Computation and Language · Computer Science 2022-05-06 Iñigo Casanueva , Ivan Vulić , Georgios P. Spithourakis , Paweł Budzianowski

In neural dialogue modeling, a neural network is trained to predict the next utterance, and at inference time, an approximate decoding algorithm is used to generate next utterances given previous ones. While this autoregressive framework…

Computation and Language · Computer Science 2019-11-13 Ilia Kulikov , Jason Lee , Kyunghyun Cho

To build open-domain chatbots that are able to use diverse communicative skills, we propose a novel framework BotsTalk, where multiple agents grounded to the specific target skills participate in a conversation to automatically annotate…

Computation and Language · Computer Science 2022-10-25 Minju Kim , Chaehyeong Kim , Yongho Song , Seung-won Hwang , Jinyoung Yeo

End-to-end neural approaches are becoming increasingly common in conversational scenarios due to their promising performances when provided with sufficient amount of data. In this paper, we present a novel methodology to address the…

Computation and Language · Computer Science 2019-10-17 Sourabh Majumdar , Serra Sinem Tekiroglu , Marco Guerini

The emergence of instruction-tuned large language models (LLMs) has advanced the field of dialogue systems, enabling both realistic user simulations and robust multi-turn conversational agents. However, existing research often evaluates…

Computation and Language · Computer Science 2025-07-22 Chalamalasetti Kranti , Sherzod Hakimov , David Schlangen

With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

Computation and Language · Computer Science 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

Building a machine learning driven spoken dialog system for goal-oriented interactions involves careful design of intents and data collection along with development of intent recognition models and dialog policy learning algorithms. The…

Computation and Language · Computer Science 2019-12-24 Saurav Sahay , Shachi H Kumar , Eda Okur , Haroon Syed , Lama Nachman

Language models pre-trained on general text have achieved impressive results in diverse fields. Yet, the distinct linguistic characteristics of task-oriented dialogues (TOD) compared to general text limit the practical utility of existing…

Computation and Language · Computer Science 2024-04-02 Weihao Zeng , Dayuan Fu , Keqing He , Yejie Wang , Yukai Xu , Weiran Xu

Task-oriented dialog systems need to know when a query falls outside their range of supported intents, but current text classification corpora only define label sets that cover every example. We introduce a new dataset that includes queries…

Instruction-tuned language models increasingly rely on large multi-turn dialogue corpora, but these datasets are often noisy and structurally inconsistent, with topic drift, repetitive chitchat, and mismatched answer formats across turns.…

Computation and Language · Computer Science 2026-04-21 Bo Li , Shikun Zhang , Wei Ye

Spoken Dialogue Models (SDMs) have advanced rapidly, yet their ability to sustain genuinely interactive multi-turn conversations remains underexplored, as most benchmarks focus on single-turn exchanges. We introduce Multi-Bench, the first…

Audio and Speech Processing · Electrical Eng. & Systems 2025-11-04 Yayue Deng , Guoqiang Hu , Haiyang Sun , Xiangyu Zhang , Haoyang Zhang , Fei Tian , Xuerui Yang , Gang Yu , Eng Siong Chng

Text-to-image generation tasks have driven remarkable advances in diverse media applications, yet most focus on single-turn scenarios and struggle with iterative, multi-turn creative tasks. Recent dialogue-based systems attempt to bridge…

Computer Vision and Pattern Recognition · Computer Science 2025-08-12 Shichao Ma , Yunhe Guo , Jiahao Su , Qihe Huang , Zhengyang Zhou , Yang Wang

The ability to detect Out-of-Domain (OOD) inputs has been a critical requirement in many real-world NLP applications. For example, intent classification in dialogue systems. The reason is that the inclusion of unsupported OOD inputs may…

Computation and Language · Computer Science 2022-01-20 Iftitahu Ni'mah , Meng Fang , Vlado Menkovski , Mykola Pechenizkiy

Text matching systems have become a fundamental service in most searching platforms. For instance, they are responsible for matching user queries to relevant candidate items, or rewriting the user-input query to a pre-selected…

Computation and Language · Computer Science 2024-02-13 Mingzhe Li , Xiuying Chen , Jing Xiang , Qishen Zhang , Changsheng Ma , Chenchen Dai , Jinxiong Chang , Zhongyi Liu , Guannan Zhang