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Task-oriented dialogue systems (TODS) have become crucial for users to interact with machines and computers using natural language. One of its key components is the dialogue manager, which guides the conversation towards a good goal for the…

Computation and Language · Computer Science 2023-10-24 Miguel Ángel Medina-Ramírez , Cayetano Guerra-Artal , Mario Hernández-Tejera

Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…

Computation and Language · Computer Science 2023-09-19 Zhiyuan Hu , Yue Feng , Yang Deng , Zekun Li , See-Kiong Ng , Anh Tuan Luu , Bryan Hooi

Dialogue systems need to deal with the unpredictability of user intents to track dialogue state and the heterogeneity of slots to understand user preferences. In this paper we investigate the hypothesis that solving these challenges as one…

Computation and Language · Computer Science 2023-08-14 Diogo Tavares , Pedro Azevedo , David Semedo , Ricardo Sousa , João Magalhães

With the rapid development of large language models, researchers have created increasingly advanced spoken dialogue systems that can naturally converse with humans. However, these systems still struggle to handle the full complexity of…

Computation and Language · Computer Science 2025-01-03 Xize Cheng , Dongjie Fu , Xiaoda Yang , Minghui Fang , Ruofan Hu , Jingyu Lu , Bai Jionghao , Zehan Wang , Shengpeng Ji , Rongjie Huang , Linjun Li , Yu Chen , Tao Jin , Zhou Zhao

In real-world task-oriented dialogue (TOD) settings, agents are required to strictly adhere to complex instructions while conducting multi-turn conversations with customers. These instructions are typically presented in natural language…

Computation and Language · Computer Science 2025-11-21 Sarik Ghazarian , Abhinav Gullapalli , Swair Shah , Anurag Beniwal , Nanyun Peng , Narayanan Sadagopan , Zhou Yu

Task-oriented dialogue is often decomposed into three tasks: understanding user input, deciding actions, and generating a response. While such decomposition might suggest a dedicated model for each sub-task, we find a simple, unified…

Computation and Language · Computer Science 2022-04-14 Ehsan Hosseini-Asl , Bryan McCann , Chien-Sheng Wu , Semih Yavuz , Richard Socher

Detecting the user's intent and finding the corresponding slots among the utterance's words are important tasks in natural language understanding. Their interconnected nature makes their joint modeling a standard part of training such…

Computation and Language · Computer Science 2021-10-06 Momchil Hardalov , Ivan Koychev , Preslav Nakov

Multi-intent Spoken Language Understanding has great potential for widespread implementation. Jointly modeling Intent Detection and Slot Filling in it provides a channel to exploit the correlation between intents and slots. However, current…

Computation and Language · Computer Science 2022-10-10 Feifan Song , Lianzhe Huang , Houfeng Wang

Measuring the in-context computational effort of language models is a key challenge, as metrics like next-token loss fail to capture reasoning complexity. Prior methods based on latent state compressibility can be invasive and unstable. We…

Machine Learning · Computer Science 2025-12-30 Vincent Herrmann , Eric Alcaide , Michael Wand , Jürgen Schmidhuber

Recent end-to-end spoken dialogue models enable natural interaction. However, as user demands become increasingly complex, models that rely solely on conversational abilities often struggle to cope. Incorporating agentic capabilities is…

Sound · Computer Science 2026-04-20 Tianle Liang , Yifu Chen , Shengpeng Ji , Yijun Chen , Zhiyang Jia , Jingyu Lu , Fan Zhuo , Xueyi Pu , Yangzhuo Li , Zhou Zhao

Text-to-image (T2I) generation models have significantly advanced in recent years. However, effective interaction with these models is challenging for average users due to the need for specialized prompt engineering knowledge and the…

Computer Vision and Pattern Recognition · Computer Science 2025-04-21 Minbin Huang , Yanxin Long , Xinchi Deng , Ruihang Chu , Jiangfeng Xiong , Xiaodan Liang , Hong Cheng , Qinglin Lu , Wei Liu

Spurred by recent advances in Large Language Models (LLMs), virtual assistants are poised to take a leap forward in terms of their dialogue capabilities. Yet a major bottleneck to achieving genuinely transformative task-oriented dialogue…

Computation and Language · Computer Science 2024-05-06 Joe Stacey , Jianpeng Cheng , John Torr , Tristan Guigue , Joris Driesen , Alexandru Coca , Mark Gaynor , Anders Johannsen

Multi-turn response selection is a challenging task due to its high demands on efficient extraction of the matching features from abundant information provided by context utterances. Since incorporating syntactic information like dependency…

Artificial Intelligence · Computer Science 2023-03-14 Tengtao Song , Nuo Chen , Ji Jiang , Zhihong Zhu , Yuexian Zou

This work investigates the task-oriented dialogue problem in mixed-domain settings. We study the effect of alternating between different domains in sequences of dialogue turns using two related state-of-the-art dialogue systems. We first…

Computation and Language · Computer Science 2019-09-06 Tho Luong Chi , Phuong Le-Hong

Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversation whose related work simply concatenates the conversation…

Computation and Language · Computer Science 2018-11-07 Zhuosheng Zhang , Jiangtong Li , Pengfei Zhu , Hai Zhao , Gongshen Liu

We present our work on Track 2 in the Dialog System Technology Challenges 11 (DSTC11). DSTC11-Track2 aims to provide a benchmark for zero-shot, cross-domain, intent-set induction. In the absence of in-domain training dataset, robust…

Computation and Language · Computer Science 2023-03-20 Jihyun Lee , Seungyeon Seo , Yunsu Kim , Gary Geunbae Lee

Out-of-scope (OOS) intent detection is a critical challenge in task-oriented dialogue systems (TODS), as it ensures robustness to unseen and ambiguous queries. In this work, we propose a novel but simple modular framework that combines…

Computation and Language · Computer Science 2025-07-03 Álvaro Zaera , Diana Nicoleta Popa , Ivan Sekulic , Paolo Rosso

Discovering new intents is a crucial task in dialogue systems. Most existing methods are limited in transferring the prior knowledge from known intents to new intents. They also have difficulties in providing high-quality supervised signals…

Computation and Language · Computer Science 2023-04-24 Hanlei Zhang , Hua Xu , Ting-En Lin , Rui Lyu

Commonsense reasoning is intuitive for humans but has been a long-term challenge for artificial intelligence (AI). Recent advancements in pretrained language models have shown promising results on several commonsense benchmark datasets.…

Computation and Language · Computer Science 2021-06-03 Shikhar Singh , Nuan Wen , Yu Hou , Pegah Alipoormolabashi , Te-Lin Wu , Xuezhe Ma , Nanyun Peng

As sharing images in an instant message is a crucial factor, there has been active research on learning an image-text multi-modal dialogue models. However, training a well-generalized multi-modal dialogue model remains challenging due to…

Computer Vision and Pattern Recognition · Computer Science 2024-04-01 Young-Jun Lee , Byungsoo Ko , Han-Gyu Kim , Jonghwan Hyeon , Ho-Jin Choi
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