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Human explanations are often contrastive, meaning that they do not answer the indeterminate "Why?" question, but instead "Why P, rather than Q?". Automatically generating contrastive explanations is challenging because the contrastive event…

Software Engineering · Computer Science 2024-02-21 Lars Herbold , Mersedeh Sadeghi , Andreas Vogelsang

Interest in explainable artificial intelligence (XAI) is surging. Prior research has primarily focused on systems' ability to generate explanations, often guided by researchers' intuitions rather than end-users' needs. Unfortunately, such…

Human-Computer Interaction · Computer Science 2025-06-04 Katherine Fennedy , Brian Hilburn , Thaivalappil N. M. Nadirsha , Sameer Alam , Khanh-Duy Le , Hua Li

Explainable AI (XAI) aims to support appropriate human-AI reliance by increasing the interpretability of complex model decisions. Despite the proliferation of proposed methods, there is mixed evidence surrounding the effects of different…

Human-Computer Interaction · Computer Science 2024-10-29 Emma Casolin , Flora D. Salim , Ben Newell

Explainability is increasingly seen as an essential feature of rule-based smart environments. While counterfactual explanations, which describe what could have been done differently to achieve a desired outcome, are a powerful tool in…

Artificial Intelligence · Computer Science 2025-10-06 Anna Trapp , Mersedeh Sadeghi , Andreas Vogelsang

Transparency is a fundamental requirement for decision making systems when these should be deployed in the real world. It is usually achieved by providing explanations of the system's behavior. A prominent and intuitive type of explanations…

Machine Learning · Computer Science 2021-07-23 André Artelt , Valerie Vaquet , Riza Velioglu , Fabian Hinder , Johannes Brinkrolf , Malte Schilling , Barbara Hammer

In this paper we introduce and evaluate a distal explanation model for model-free reinforcement learning agents that can generate explanations for `why' and `why not' questions. Our starting point is the observation that causal models can…

Artificial Intelligence · Computer Science 2020-09-15 Prashan Madumal , Tim Miller , Liz Sonenberg , Frank Vetere

We develop a qualitative model of decision making with two aims: to describe how people make simple decisions and to enable computer programs to do the same. Current approaches based on Planning or Decisions Theory either ignore uncertainty…

Artificial Intelligence · Computer Science 2013-02-18 Blai Bonet , Hector Geffner

Artificial intelligence and machine learning algorithms have become ubiquitous. Although they offer a wide range of benefits, their adoption in decision-critical fields is limited by their lack of interpretability, particularly with textual…

Machine Learning · Computer Science 2023-01-27 Diego Antognini

Providing explanations of chosen robotic actions can help to increase the transparency of robotic planning and improve users' trust. Social sciences suggest that the best explanations are contrastive, explaining not just why one action is…

Robotics · Computer Science 2020-03-18 Shenghui Chen , Kayla Boggess , Lu Feng

The concept of explainability is envisioned to satisfy society's demands for transparency on machine learning decisions. The concept is simple: like humans, algorithms should explain the rationale behind their decisions so that their…

Machine Learning · Computer Science 2021-04-14 Erwan Le Merrer , Gilles Tredan

Recommender systems aim to help users find relevant items more quickly by providing personalized recommendations. Explanations in recommender systems help users understand why such recommendations have been generated, which in turn makes…

Human-Computer Interaction · Computer Science 2024-07-03 Jinfeng Zhong , Elsa Negre

Counterfactual (CF) explanations have been employed as one of the modes of explainability in explainable AI-both to increase the transparency of AI systems and to provide recourse. Cognitive science and psychology, however, have pointed out…

Artificial Intelligence · Computer Science 2022-12-14 Marko Tesic , Ulrike Hahn

Discriminating between causality and correlation is a major problem in machine learning, and theoretical tools for determining causality are still being developed. However, people commonly make causality judgments and are often correct,…

Artificial Intelligence · Computer Science 2019-12-21 Masahiro Kazama , Yoshihiko Suhara , Andrey Bogomolov , Alex `Sandy' Pentland

Interpretable explanations for recommender systems and other machine learning models are crucial to gain user trust. Prior works that have focused on paths connecting users and items in a heterogeneous network have several limitations, such…

Machine Learning · Computer Science 2019-12-25 Azin Ghazimatin , Oana Balalau , Rishiraj Saha Roy , Gerhard Weikum

Intelligent agents, such as robots, are increasingly deployed in real-world, human-centric environments. To foster appropriate human trust and meet legal and ethical standards, these agents must be able to explain their behavior. However,…

Machine Learning · Computer Science 2025-08-12 Zhang Xi-Jia , Yue Guo , Shufei Chen , Simon Stepputtis , Matthew Gombolay , Katia Sycara , Joseph Campbell

In this work, we empirically examine human-AI decision-making in the presence of explanations based on predicted outcomes. This type of explanation provides a human decision-maker with expected consequences for each decision alternative at…

Human-Computer Interaction · Computer Science 2022-08-31 Johannes Jakubik , Jakob Schöffer , Vincent Hoge , Michael Vössing , Niklas Kühl

Explanations are a fundamental element of how people make sense of the political world. Citizens routinely ask and answer questions about why events happen, who is responsible, and what could or should be done differently. Yet despite their…

Computation and Language · Computer Science 2025-12-04 Paulina Garcia-Corral

Explainability is becoming an important requirement for organizations that make use of automated decision-making due to regulatory initiatives and a shift in public awareness. Various and significantly different algorithmic methods to…

Machine Learning · Computer Science 2021-07-12 Tom Vermeire , Thibault Laugel , Xavier Renard , David Martens , Marcin Detyniecki

Explainable recommendation systems leverage transparent reasoning to foster user trust and improve decision-making processes. Current approaches typically decouple recommendation generation from explanation creation, violating causal…

Artificial Intelligence · Computer Science 2025-03-12 Guanrong Li , Haolin Yang , Xinyu Liu , Zhen Wu , Xinyu Dai

Real-world requests to AI agents are fundamentally underspecified. Natural human communication relies on shared context and unstated constraints that speakers expect listeners to infer. Current agentic benchmarks test explicit…

Artificial Intelligence · Computer Science 2026-02-25 Ved Sirdeshmukh , Marc Wetter