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We seek causes through science, religion, and in everyday life. We get excited when a big rock causes a big splash, and we get scared when it tumbles without a cause. But our causal cognition is usually biased. The 'why' is influenced by…

Artificial Intelligence · Computer Science 2019-10-11 Dusko Pavlovic , Temra Pavlovic

An implicit expectation of asking users to rate agents, such as an AI decision-aid, is that they will use only relevant information -- ask them about an agent's benevolence, and they should consider whether or not it was kind. Behavioral…

Human-Computer Interaction · Computer Science 2023-07-28 Nikolos Gurney , David Pynadath , Ning Wang

Work on "learning with rationales" shows that humans providing explanations to a machine learning system can improve the system's predictive accuracy. However, this work has not been connected to work in "explainable AI" which concerns…

Computation and Language · Computer Science 2019-06-03 Julia Strout , Ye Zhang , Raymond J. Mooney

With the growing capabilities of intelligent systems, the integration of artificial intelligence (AI) and robots in everyday life is increasing. However, when interacting in such complex human environments, the failure of intelligent…

Artificial Intelligence · Computer Science 2020-11-20 Devleena Das , Siddhartha Banerjee , Sonia Chernova

Existing self-explaining models typically favor extracting the shortest possible rationales - snippets of an input text "responsible for" corresponding output - to explain the model prediction, with the assumption that shorter rationales…

Computation and Language · Computer Science 2022-03-17 Hua Shen , Tongshuang Wu , Wenbo Guo , Ting-Hao 'Kenneth' Huang

Explanations are central to human cognition, yet AI systems often produce outputs that are difficult to understand. While symbolic AI offers a transparent foundation for interpretability, raw logical traces often impose a high extraneous…

Artificial Intelligence · Computer Science 2026-04-30 Zeynep G. Saribatur , Johannes Langer , Ute Schmid

In abstract argumentation, multiple argumentation semantics have been proposed that allow to select sets of jointly acceptable arguments from a given argumentation framework, i.e. based only on the attack relation between arguments. The…

Artificial Intelligence · Computer Science 2019-02-28 Marcos Cramer , Mathieu Guillaume

Patients increasingly rely on online reviews when choosing healthcare providers, yet the sheer volume of these reviews can hinder effective decision-making. This paper summarises a mixed-methods study aimed at evaluating a proposed…

Computers and Society · Computer Science 2026-03-03 Eman Alamoudi , Ellis Solaiman

The rise of AI conversational agents has broadened opportunities to enhance human capabilities across various domains. As these agents become more prevalent, it is crucial to investigate the impact of different affective abilities on their…

Human-Computer Interaction · Computer Science 2023-10-20 Javier Hernandez , Jina Suh , Judith Amores , Kael Rowan , Gonzalo Ramos , Mary Czerwinski

Explainability remains a critical challenge in artificial intelligence (AI) systems, particularly in high stakes domains such as healthcare, finance, and decision support, where users must understand and trust automated reasoning.…

Human-Computer Interaction · Computer Science 2025-08-05 Rukshani Somarathna , Madhawa Perera , Tom Gedeon , Matt Adcock

Automated decision systems (ADS) are increasingly used for consequential decision-making. These systems often rely on sophisticated yet opaque machine learning models, which do not allow for understanding how a given decision was arrived…

Human-Computer Interaction · Computer Science 2022-05-13 Jakob Schoeffer , Niklas Kuehl , Yvette Machowski

People supported by AI-powered decision support tools frequently overrely on the AI: they accept an AI's suggestion even when that suggestion is wrong. Adding explanations to the AI decisions does not appear to reduce the overreliance and…

Human-Computer Interaction · Computer Science 2021-02-22 Zana Buçinca , Maja Barbara Malaya , Krzysztof Z. Gajos

To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…

Artificial Intelligence · Computer Science 2022-01-27 Stephanie Galaitsi , Benjamin D. Trump , Jeffrey M. Keisler , Igor Linkov , Alexander Kott

With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya

In the interaction between agents we can have an explicative discourse, when communicating preferences or intentions, and a normative discourse, when considering normative knowledge. For justifying their actions our agents are endowed with…

Artificial Intelligence · Computer Science 2013-04-16 Ioan Alfred Letia , Adrian Groza

Complex adaptive agents consistently achieve their goals by solving problems that seem to require an understanding of causal information, information pertaining to the causal relationships that exist among elements of combined…

Artificial Intelligence · Computer Science 2024-07-02 Filippo Torresan , Manuel Baltieri

Explainable AI (XAI) presents useful tools to facilitate transparency and trustworthiness in machine learning systems. However, current evaluations of system explainability often rely heavily on subjective user surveys, which may not…

Human-Computer Interaction · Computer Science 2025-12-09 Joe Shymanski , Jacob Brue , Sandip Sen

Explainable Artificial Intelligence (AI) methods are designed to provide information about how AI-based models make predictions. In healthcare, there is a widespread expectation that these methods will provide relevant and accurate…

There is a need for socially assistive robots (SARs) to provide transparency in their behavior by explaining their reasoning. Additionally, the reasoning and explanation should represent the user's preferences and goals. To work towards…

Robotics · Computer Science 2020-12-08 Jason R. Wilson , Leilani Gilpin , Irina Rabkina

Explainable AI (XAI) methods provide explanations of AI models, but our understanding of how they compare with human explanations remains limited. In image classification, we found that humans adopted more explorative attention strategies…

Human-Computer Interaction · Computer Science 2023-04-11 Ruoxi Qi , Yueyuan Zheng , Yi Yang , Caleb Chen Cao , Janet H. Hsiao