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Decision support tools enable improved decision-making for challenging decision problems by empowering stakeholders to process, analyze, visualize, and otherwise make sense of a variety of key factors. Their intentional design is a critical…
Digital workers on crowdsourcing platforms (e.g., Amazon Mechanical Turk, Appen, Clickworker, Prolific) play a crucial role in training and improving AI systems, yet they often face low pay, unfair conditions, and a lack of recognition for…
To make privacy a first-class citizen in software, we argue for equipping developers with usable tools, as well as providing support from organizations, educators, and regulators. We discuss the challenges with the successful integration of…
Traditional online safety technologies often overly restrict teens and invade their privacy, while parents often lack knowledge regarding their digital privacy. As such, prior researchers have called for more collaborative approaches on…
Our study investigates the relationship between accessibility symbols and emerging technologies in supporting disability disclosure. We conducted twenty three remote design creation sessions with semi structured interviews to examine…
Many recent technological advances (e.g. ChatGPT and search engines) are possible only because of massive amounts of user-generated data produced through user interactions with computing systems or scraped from the web (e.g. behavior logs,…
Social media is central to activists, who use it internally for coordination and externally to reach supporters and the public. To date, the HCI community has not explored activists' perspectives on future social media platforms. In…
Objective: The goal of this study is to understand how people experience sexism and sexual harassment in the workplace by discovering themes in 2,362 experiences posted on the Everyday Sexism Project's website everydaysexism.com. Method:…
The internet landscape is growing and at the same time becoming more heterogeneous. Services are performed via computers and networks, critical data is stored digitally. This enables freedom for the user, and flexibility for operators. Data…
Mobile apps used by children often make use of harmful techniques, such as data tracking and targeted advertising. Previous research has suggested that developers face several systemic challenges in designing apps that prioritise children's…
Many software companies face challenges in their work with User eXperience (UX) and how to integrate UX practices into existing development processes. A better understanding of these challenges can help researchers and practitioners better…
Prior work has mapped which workplace tasks are exposed to AI, but less is known about whether workers perceive these tasks as meaningful or as busywork. We examined: (1) which dimensions of meaningful work do workers associate with tasks…
Modern cities increasingly rely on ridesharing services for on-demand transportation, which offer consumers convenience and mobility across the globe. However, these marketed consumer affordances give rise to burdens and vulnerabilities…
Stress is a pervasive challenge that significantly impacts worker health and well-being. Workplace stress is driven by various factors, ranging from organizational changes to poor workplace design. Although individual stress management…
Generative AI coding tools are relatively new, and their impact on developers extends beyond traditional coding metrics, influencing beliefs about work and developers' roles in the workplace. This study aims to illuminate developers'…
Privacy by Design (PbD) is the most common approach followed by software developers who aim to reduce risks within their application designs, yet it remains commonplace for developers to retain little conceptual understanding of what is…
UX professionals routinely conduct design reviews, yet privacy concerns are often overlooked, not only due to limited tools, but more fundamentally from low intrinsic motivation, driven by limited privacy knowledge, weak empathy for…
Governments must keep agricultural systems free of pests that threaten agricultural production and international trade. Biosecurity surveillance already makes use of a wide range of technologies, such as insect traps and lures, geographic…
Science and technology journalists today face challenges in finding newsworthy leads due to increased workloads, reduced resources, and expanding scientific publishing ecosystems. Given this context, we explore computational methods to aid…
General-purpose crowdsourcing platforms are increasingly being harnessed for creative work. The platforms' potential for creative work is clearly identified, but the workers' perspectives on such work have not been extensively documented.…