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The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

Large multimodal models (LMMs) with advanced video analysis capabilities have recently garnered significant attention. However, most evaluations rely on traditional methods like multiple-choice questions in benchmarks such as VideoMME and…

Computer Vision and Pattern Recognition · Computer Science 2025-03-25 Ziyang Luo , Haoning Wu , Dongxu Li , Jing Ma , Mohan Kankanhalli , Junnan Li

Assessing the quality of public transportation services requires the analysis of large quantities of data on the scheduled and actual trips and documents listing the quality constraints each service needs to meet. Interrogating such…

Artificial Intelligence · Computer Science 2025-05-30 Luca Fantin , Marco Antonelli , Margherita Cesetti , Daniele Irto , Bruno Zamengo , Francesco Silvestri

LLM leaderboards are widely used to compare models and guide deployment decisions. However, leaderboard rankings are shaped by evaluation priorities set by benchmark designers, rather than by the diverse goals and constraints of actual…

Artificial Intelligence · Computer Science 2026-04-24 Minji Jung , Minjae Lee , Yejin Kim , Sarang Choi , Minsuk Kahng

The evaluation of large language models is a complex task, in which several approaches have been proposed. The most common is the use of automated benchmarks in which LLMs have to answer multiple-choice questions of different topics.…

Artificial Intelligence · Computer Science 2025-07-18 Carlos Arriaga , Gonzalo Martínez , Eneko Sendin , Javier Conde , Pedro Reviriego

As large language models (LLMs) continue to advance, aligning these models with human preferences has emerged as a critical challenge. Traditional alignment methods, relying on human or LLM annotated datasets, are limited by their…

Large Language Models (LLMs) especially ChatGPT have produced impressive results in various areas, but their potential human-like psychology is still largely unexplored. Existing works study the virtual personalities of LLMs but rarely…

Computation and Language · Computer Science 2023-10-16 Haocong Rao , Cyril Leung , Chunyan Miao

Objective: This study aims to develop and validate an evaluation framework to ensure the safety and reliability of mental health chatbots, which are increasingly popular due to their accessibility, human-like interactions, and context-aware…

Large language models (LLMs) in the form of chatbots like ChatGPT and Llama are increasingly proposed as "silicon samples" for simulating human opinions. This study examines this notion, arguing that LLMs may misrepresent population-level…

Computation and Language · Computer Science 2025-07-08 Dai Li , Linzhuo Li , Huilian Sophie Qiu

ChatGLM is a free-to-use AI service powered by the ChatGLM family of large language models (LLMs). In this paper, we present the ChatGLM-RLHF pipeline -- a reinforcement learning from human feedback (RLHF) system -- designed to enhance…

Computation and Language · Computer Science 2024-04-04 Zhenyu Hou , Yilin Niu , Zhengxiao Du , Xiaohan Zhang , Xiao Liu , Aohan Zeng , Qinkai Zheng , Minlie Huang , Hongning Wang , Jie Tang , Yuxiao Dong

Nowadays, the quality of responses generated by different modern large language models (LLMs) is hard to evaluate and compare automatically. Recent studies suggest and predominantly use LLMs for reference-free evaluation of open-ended…

Computation and Language · Computer Science 2025-01-03 Ruosen Li , Teerth Patel , Xinya Du

Text evaluation has historically posed significant challenges, often demanding substantial labor and time cost. With the emergence of large language models (LLMs), researchers have explored LLMs' potential as alternatives for human…

Computation and Language · Computer Science 2023-08-15 Chi-Min Chan , Weize Chen , Yusheng Su , Jianxuan Yu , Wei Xue , Shanghang Zhang , Jie Fu , Zhiyuan Liu

In various work contexts, such as meeting scheduling, collaborating, and project planning, collective decision-making is essential but often challenging due to diverse individual preferences, varying work focuses, and power dynamics among…

Computation and Language · Computer Science 2025-08-13 Marios Papachristou , Longqi Yang , Chin-Chia Hsu

As large language models (LLMs) are increasingly used for work, personal, and therapeutic purposes, researchers have begun to investigate these models' implicit and explicit moral views. Previous work, however, focuses on asking LLMs to…

Computers and Society · Computer Science 2025-03-25 Andrew J. Peterson

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

In recent times, the grandeur of Large Language Models (LLMs) has not only shone in the realm of natural language processing but has also cast its brilliance across a vast array of applications. This remarkable display of LLM capabilities…

Computation and Language · Computer Science 2024-03-22 Hanieh Alipour , Nick Pendar , Kohinoor Roy

Large-scale language models (LLMs), such as ChatGPT, are becoming increasingly sophisticated and exhibit human-like capabilities, playing an essential role in assisting humans in a variety of everyday tasks. An important application of AI…

Computers and Society · Computer Science 2023-12-07 Yugen Sato , Taisei Nakajima , Tatsuki Kawamoto , Tomohiro Takagi

Large language models (LLMs) are being widely applied across various fields, but as tasks become more complex, evaluating their responses is increasingly challenging. Compared to human evaluators, the use of LLMs to support performance…

Artificial Intelligence · Computer Science 2025-04-25 Yuran Li , Jama Hussein Mohamud , Chongren Sun , Di Wu , Benoit Boulet

The advancement of Large Language Models (LLMs) has led to significant enhancements in the performance of chatbot systems. Many researchers have dedicated their efforts to the development of bringing characteristics to chatbots. While there…

Computation and Language · Computer Science 2024-03-20 Xi Wang , Hongliang Dai , Shen Gao , Piji Li

Interacting with human via high-quality multi-turn dialogues is a key feature of large language models (LLMs). However, human-based evaluation of such capability involves intensive manual labor. This report provides a preliminary evaluation…

Computation and Language · Computer Science 2023-10-23 Haodong Duan , Jueqi Wei , Chonghua Wang , Hongwei Liu , Yixiao Fang , Songyang Zhang , Dahua Lin , Kai Chen
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