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Annotator disagreement is widespread in NLP, particularly for subjective and ambiguous tasks such as toxicity detection and stance analysis. While early approaches treated disagreement as noise to be removed, recent work increasingly models…

Computation and Language · Computer Science 2026-01-21 Yinuo Xu , David Jurgens

Social media platforms today strive to improve user experience through AI recommendations, yet the value of such recommendations vanishes as users do not understand the reasons behind them. This issue arises because explainability in social…

Artificial Intelligence · Computer Science 2025-08-04 Banan Alkhateeb , Ellis Solaiman

Subjective NLP tasks usually rely on human annotations provided by multiple annotators, whose judgments may vary due to their diverse backgrounds and life experiences. Traditional methods often aggregate multiple annotations into a single…

Computation and Language · Computer Science 2025-10-17 Benedetta Muscato , Praveen Bushipaka , Gizem Gezici , Lucia Passaro , Fosca Giannotti

Annotated data is an essential ingredient in natural language processing for training and evaluating machine learning models. It is therefore very desirable for the annotations to be of high quality. Recent work, however, has shown that…

Computation and Language · Computer Science 2022-09-27 Jan-Christoph Klie , Bonnie Webber , Iryna Gurevych

Modern news aggregators do the hard work of organizing a large news stream, creating collections for a given news story with tens of source options. This paper shows that navigating large source collections for a news story can be…

Human-Computer Interaction · Computer Science 2023-02-20 Philippe Laban , Chien-Sheng Wu , Lidiya Murakhovs'ka , Xiang 'Anthony' Chen , Caiming Xiong

As large language models increasingly mediate firm - customer interactions, firms face a tradeoff: the most capable models perform well but are costly and difficult to control at scale. Existing knowledge distillation methods address this…

Computation and Language · Computer Science 2026-02-23 Tong Wang , K. Sudhir

Researchers have raised awareness about the harms of aggregating labels especially in subjective tasks that naturally contain disagreements among human annotators. In this work we show that models that are only provided aggregated labels…

Computation and Language · Computer Science 2024-03-08 Abhishek Anand , Negar Mokhberian , Prathyusha Naresh Kumar , Anweasha Saha , Zihao He , Ashwin Rao , Fred Morstatter , Kristina Lerman

The prevalence and impact of toxic discussions online have made content moderation crucial.Automated systems can play a vital role in identifying toxicity, and reducing the reliance on human moderation.Nevertheless, identifying toxic…

Artificial Intelligence · Computer Science 2023-11-02 Senjuti Dutta , Sid Mittal , Sherol Chen , Deepak Ramachandran , Ravi Rajakumar , Ian Kivlichan , Sunny Mak , Alena Butryna , Praveen Paritosh

Incorporating every annotator's perspective is crucial for unbiased data modeling. Annotator fatigue and changing opinions over time can distort dataset annotations. To combat this, we propose to learn a more accurate representation of…

Machine Learning · Computer Science 2024-06-05 Uthman Jinadu , Yi Ding

Recent advances in artificial intelligence (AI) have made timely, scalable, and effective fact-checking increasingly feasible. One such deployment is X's Community Notes, which provides the AI Note Writer API to enable end-to-end automated…

Computers and Society · Computer Science 2026-05-19 Yilin Gong , Siqi Wu

This paper documents a collaborative research process involving peacebuilders and data scientists in Kenya and Sudan to develop AI-based text classifiers for monitoring online polarization and hatespeech. The method describes a…

AI is powerful, but it can make choices that result in objective errors, contextually inappropriate outputs, and disliked options. We need AI-resilient interfaces that help people be resilient to the AI choices that are not right, or not…

Human-Computer Interaction · Computer Science 2024-05-15 Elena L. Glassman , Ziwei Gu , Jonathan K. Kummerfeld

As AI models tackle increasingly complex problems, ensuring reliable human oversight becomes more challenging due to the difficulty of verifying solutions. Approaches to scaling AI supervision include debate, in which two agents engage in…

Artificial Intelligence · Computer Science 2025-04-01 Gabriel Recchia , Chatrik Singh Mangat , Issac Li , Gayatri Krishnakumar

Cognitive computing systems require human labeled data for evaluation, and often for training. The standard practice used in gathering this data minimizes disagreement between annotators, and we have found this results in data that fails to…

Computation and Language · Computer Science 2018-09-27 Anca Dumitrache , Lora Aroyo , Chris Welty

Learning from crowds describes that the annotations of training data are obtained with crowd-sourcing services. Multiple annotators each complete their own small part of the annotations, where labeling mistakes that depend on annotators…

Human-Computer Interaction · Computer Science 2024-04-16 Shikun Li , Xiaobo Xia , Jiankang Deng , Shiming Ge , Tongliang Liu

Annotation bias in NLP datasets remains a major challenge for developing multilingual Large Language Models (LLMs), particularly in culturally diverse settings. Bias from task framing, annotator subjectivity, and cultural mismatches can…

Computation and Language · Computer Science 2025-11-19 Xia Cui , Ziyi Huang , Naeemeh Adel

Most crowdsourcing learning methods treat disagreement between annotators as noisy labelings while inter-disagreement among experts is often a good indicator for the ambiguity and uncertainty that is inherent in natural language. In this…

Computation and Language · Computer Science 2023-01-05 Xiaolei Lu

Annotation studies often require annotators to familiarize themselves with the task, its annotation scheme, and the data domain. This can be overwhelming in the beginning, mentally taxing, and induce errors into the resulting annotations;…

Computation and Language · Computer Science 2021-12-23 Ji-Ung Lee , Jan-Christoph Klie , Iryna Gurevych

As text generated by large language models proliferates, it becomes vital to understand how humans engage with such text, and whether or not they are able to detect when the text they are reading did not originate with a human writer. Prior…

Computation and Language · Computer Science 2022-12-27 Liam Dugan , Daphne Ippolito , Arun Kirubarajan , Sherry Shi , Chris Callison-Burch

Resolving knowledge conflicts is a crucial challenge in Question Answering (QA) tasks, as the internet contains numerous conflicting facts and opinions. While some research has made progress in tackling ambiguous settings where multiple…

Computation and Language · Computer Science 2024-10-30 Sagi Shaier , Ari Kobren , Philip Ogren
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